iMac G5 User's Manual 2005

iMac G5

User’s Guide

Includes setup, expansion, and

troubleshooting information for

your iMac G5 computer

Apple Computer, Inc.

Under the copyright laws, this manual may not be

copied, in whole or in part, without the written consent

of Apple.

The Apple logo is a trademark of Apple Computer, Inc.,

registered in the U.S. and other countries. Use of the

“keyboard” Apple logo (Option-Shift-K) for commercial

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Every effort has been made to ensure that the

information in this manual is accurate. Apple is not

responsible for printing or clerical errors.

Apple

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www.apple.com

Apple, the Apple logo, AirPort, Final Cut Pro, FireWire,

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Simultaneously published in the United States and

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Contents

Chapter 1 5 Getting Started

What’s Next?

What to Do When You Have Finished Using Your iMac G5

Chapter 2 11 Getting to Know Your iMac G5

iMac G5 – Front View

iMac G5 – Back View

Learning About Mac OS X

Customizing Your Desktop and Setting Your Preferences

Connecting to a Printer

Playing a CD and Connecting Headphones

Keeping Your Software Up-to-Date

Connecting a Camera or Other FireWire Device

Connecting to a Network

Using the Internet

Transferring Files to Another Computer

When an Application Does Not Respond

Getting Answers to Your Questions Using Mac Help

Using Applications

Chapter 3 23 Using Your Computer

Universal Serial Bus (USB)

FireWire

AirPort Extreme Wireless Networking

Bluetooth Wireless Technology

Ethernet (10/100/1000Base-T)

Audio Support

External Video Support (VGA, Composite, and S-Video)

Using Your Optical Drive

Keyboard Controls

Securing Your Computer

Chapter 4 41 Enhancing Your Computer

Installing Additional Memory

Contents

Replacing the Internal Backup Battery

Chapter 5 53 Troubleshooting

Problems That Prevent You From Using Your Computer

Reinstalling the Software That Came With Your Computer

Other Problems

Locating Your Product Serial Number

Using Apple Hardware Test

Appendix A 59 Specifications

Appendix B 61 Care, Use, and Safety Information

Cleaning Your iMac G5

Carrying Your iMac G5

Safety Instructions for Setting Up and Using Your Computer

Connectors and Ports

Avoid Hearing Damage

Ergonomics

Apple and the Environment

Appendix C 65 Connecting to the Internet

Setup Assistant Worksheet

Setting Up Your Internet Connection Manually

Dial-Up Connection

DSL, Cable Modem, or LAN Internet Connections

AirPort Wireless Connection

Troubleshooting Your Connection

Communications Regulation Information

Index 89

Getting Started

Your iMac G5 has been designed so that you can set it up

quickly and start using it right away. If you have never

used an iMac G5 or are new to Macintosh computers,

read this section for instructions on getting started.

If you are an experienced user, you may already know enough to get started. Be sure to

look over the information in Chapter 2, “Getting to Know Your iMac G5,” to find out

about the new features of this iMac G5.

AC cord Telephone cord

Mouse

Keyboard

6 Chapter 1

Getting Started

Follow the steps on the next two pages to set up your iMac G5.

Step 1: Plug in the power cord.

Step 2: To access the Internet, connect an Ethernet cable or phone cord.

Chapter 1

Getting Started

Step 3: Connect the keyboard and mouse cables.

Step 4: Press the power button (®

) to turn on your computer.

Using a Wireless Keyboard and Mouse

If you purchased an Apple Wireless Keyboard and Apple Wireless Mouse with your

iMac G5, see the instructions that came with the keyboard and mouse to set them up

with your computer.

8 Chapter 1

Getting Started

What’s Next?

You’ve done everything you need to get your iMac G5 up and running. The first time

you turn on your computer, the Setup Assistant starts. The Setup Assistant helps you

enter your Internet and email information and set up a user on your computer. If you

already have a Mac, the Setup Assistant can help you automatically transfer files,

applications, and other information from your previous Mac to your new iMac G5.

Transferring Information to Your iMac G5

You can use the Setup Assistant to automatically transfer information from another

Mac to your new iMac G5. To transfer information, make sure of the following:

Your other Mac must have built-in FireWire and support FireWire Target Disk Mode.

Your other Mac must have Mac OS X v10.1 or later installed.

You must have a FireWire cable to connect the two computers.

The Setup Assistant takes you through the process of transferring your information—

just follow the onscreen instructions. Transferring information to your iMac G5 does not

affect the information on your other Mac. Using the Setup Assistant, you can transfer:

User accounts, including preferences and email

Network settings, so your new computer is automatically set up to work with the

same network settings as your other Mac

Applications folder so that the applications you used on your other Mac are now on

your new iMac G5 (you may have to reinstall some of the applications you transfer)

Files and folders stored on your hard disk.

If you don’t use the Setup Assistant to transfer information when you first start up your

iMac G5, you can do it later using the Migration Assistant. Open the Applications folder,

open Utilities, and double-click the Migration Assistant icon.

Note:

If you transfer information later using the Migration Assistant, make sure File

Vault is turned off on the older computer. To turn off File Vault, choose Apple (

) >

System Preferences, click Security, and follow the onscreen instructions.

Setting Up Your iMac G5 for the Internet

If you didn’t transfer your network settings, the Setup Assistant can also take you

through the process of setting up your computer to connect to the Internet. For home

users, Internet access requires an account with an Internet service provider (ISP). Fees

may apply. If you have an Internet account, see Appendix C, “Connecting to the

Internet,” on page 65 for information you’ll need to enter.

Chapter 1

Getting Started

Additional Information

If you would like additional information, see the following:

What to Do When You Have Finished Using Your iMac G5

When you have finished working with your iMac G5, you can put your computer to

sleep or shut it down.

Put Your iMac G5 to Sleep to Save Energy

If you will be away from your iMac G5 for less than a few days, put the computer to

sleep. When the computer is in sleep, its screen is dark and a small white light below

the lower-right corner of the display pulsates. You can quickly wake the computer and

bypass the startup process.

To put the computer to sleep quickly, do one of the following:

Choose Apple (

) > Sleep.

Press the power button on the back of the computer.

Choose Apple (

) > System Preferences, click Energy Saver, and set a sleep timer.

To wake the computer, press any key on the keyboard. When the computer wakes from

sleep, your applications, documents, and computer settings are exactly as you left

them.

Shut Down Your iMac G5

If you will not use your iMac G5 for more than a few days, shut it down.

Choose Apple (

) > Shut Down.

To learn about... See...

Shutting down your computer or putting

it to sleep

“What to Do When You Have Finished Using Your

iMac G5” below.

Using the different parts of your iMac G5 and

performing some common tasks

Chapter 2, “Getting to Know Your iMac G5.”

Finding the additional information available in the

onscreen help

“Getting Answers to Your Questions Using

Mac Help” on page 22.

Using a specific feature of your iMac G5 or

connecting a digital device, such as an iPod

Chapter 3, “Using Your Computer.”

Installing memory Chapter 4, “Enhancing Your Computer.”

Troubleshooting your iMac G5 if you have a

problem

Chapter 5, “Troubleshooting.”

Warning:

Shut down your iMac G5 before moving it. Moving your computer while

the hard disk is spinning can damage the hard disk, causing loss of data or the

inability to start up from the hard disk.

Getting to Know Your iMac G5

This chapter gives you some basic information you’ll

need to know about your iMac G5.

Read on for an overview of the different parts of your computer and Mac OS X, and

summary information on common tasks such as customizing the way your desktop

looks, connecting to a printer, playing a CD, connecting a digital camera, using the

Internet, getting answers when you need help, and more.

For the Latest Information

Because Apple frequently releases new versions and updates to its system software,

images shown in this book may be slightly different from what you see on your screen.

The Apple website, at www.apple.com, links you to the latest Apple news, free

downloads, and online catalogs of software and hardware for your iMac G5.

You can also find the manuals for many Apple products and technical support for all of

Apple’s products on the Service and Support website at www.apple.com/support.

12 Chapter 2

Getting to Know Your iMac G5

iMac G5 – Front View

USB ports

Built-in

speaker

Ambient light

sensor

Built-in

speaker

Built-in

microphone

Slot-load

optical disc drive

Media Eject key

Volume controls

Apple Mouse

Apple Keyboard

Power indicator

light

Chapter 2

Getting to Know Your iMac G5

Slot-load optical disc drive

Your computer has a DVD-ROM/CD-RW Combo drive or a DVD+R DL/DVD±RW/CD-RW SuperDrive.

Each drive can read CD-ROM discs, photo CDs, standard audio discs, and other kinds of media. The

Combo drive can also read DVD discs and DVD movies and write music, documents, and other digital

files to CD-R and CD-RW discs. In addition to those files, the SuperDrive can also read and write to

DVD-R, DVD-RW, DVD+R, DVD+RW, and DVD+R Double Layer (DL) discs.

Power indicator light

A white light indicates the computer is in sleep. When your iMac G5 is on, this light is off.

Built-in microphone

Record sounds directly on your iMac G5 or talk with friends live over the Internet using the included

iChat AV application.

Built-in speakers

Listen to music, movies, games, and multimedia.

Volume controls

Increase or decrease the volume of the sound coming from the built-in speakers and sound output

port.

Media Eject key

Press and hold this key to eject a CD or DVD disc. You can also eject a disc by dragging its desktop

icon to the Trash.

Apple Mouse

Use the precision optical mouse on almost any surface, no mouse pad required.

Two USB (Universal Serial Bus) 1.1 ports on the Apple Keyboard

Connect low-power USB 1.1 devices to your iMac G5 computer’s keyboard, such as mice, digital

cameras, and joysticks. Connect your Apple Mouse to one of the keyboard USB ports. (There are also

three high-speed USB 2.0 ports on the back of your computer.)

Ambient light sensor

Your computer has an ambient light-sensing system that automatically adjusts the brightness of the

power indicator light when the computer is in sleep mode, according to the light available.

14 Chapter 2 Getting to Know Your iMac G5

iMac G5 – Back View

Video out port

Headphone out/

optical audio

out port

Audio line in port

USB ports (3)

FireWire ports (2)

Modem port

Ethernet port

(10/100/1000Base-T)

Power button

Power port

Security slot

digital

Chapter 2 Getting to Know Your iMac G5 15

Audio line-in port

Input audio into your iMac G5 from a line-level microphone or other audio equipment.

Headphone out/optical audio out port

Connect headphones or other sound output devices. Or connect your iMac G5 to a receiver, home

theater system, or other digital audio equipment using an optical audio cable with a mini-plug jack.

Video out port

Use the optional Apple VGA Display Adapter (available at www.apple.com/store) to connect an

external monitor or projection device that uses a VGA connector. Using the optional Apple Video

Adapter (available at www.apple.com/store), connect a television, VCR, or other video device that uses

an S-video or composite video connector.

Three USB (Universal Serial Bus) 2.0 ports

Connect printers, Zip and other disk drives, digital cameras, joysticks, and more. Connect both USB 1.1

and high-speed USB 2.0 devices.

Two FireWire 400 ports

Connect high-speed external devices, such as an iPod, digital video cameras, and external storage

devices.

Modem port (on some models)

Connect a standard phone line directly to the internal 56K v.92 modem.

Ethernet port (10/100/1000Base-T)

Connect to a high-speed 10/100/1000Base-T Ethernet network, connect a DSL or cable modem, or

connect to another computer and transfer files. The Ethernet port automatically detects other

Ethernet devices. You don’t need an Ethernet crossover cable to connect to other Ethernet devices.

Power button

Turn on your iMac G5 or put it to sleep. Press and hold to reset during troubleshooting.

≤

Power port

Connect the computer’s power cord.

Security slot

Attach a lock and cable to prevent theft (available at www.apple.com/store).

Memory access (inside)

Your iMac G5 comes with at least 512 megabytes (MB) of 400 MHz, PC 3200 Double Data Rate

Synchronous Dynamic Random Access Memory (DDR-SDRAM). You can add more memory to your

iMac G5, up to a total of 2 GB. For more information and instructions on installing memory, see

“Installing Additional Memory” on page 41.

AirPort Extreme

Connect to a wireless network with the AirPort Extreme module in your computer.

◊

Bluetooth® wireless technology

Connect wirelessly to devices, such as Bluetooth mobile phones, PDAs, printers, and the Apple

Wireless Keyboard and Apple Wireless Mouse (you can purchase an Apple Wireless Keyboard and

Mouse at www.apple.com/store).

16 Chapter 2 Getting to Know Your iMac G5

Learning About Mac OS X

Your computer comes with Mac OS X, which includes an elegant user interface,

advanced graphics capabilities, and added system stability and performance.

When you’re ready to learn more about Mac OS X and the award-winning iLife

applications that came with your computer, see the Welcome to Tiger booklet that came

with your iMac G5. Also open Mac Help and browse the information there. You’ll find

plenty of information for new users, experienced users, and people switching to the

Mac. If you experience any problems while using Mac OS X, see the troubleshooting

tips in the back of this book or choose Help > Mac Help from the menu bar at the top

of the screen.

For information about the compatibility of software applications with Mac OS X, or to

read more about Mac OS X, check the Apple website: www.apple.com/macosx.

Note: If you want to use Mac OS 9 applications with your computer, you have to install

Mac OS 9 (see “Installing Mac OS 9” on page 56). Mac OS 9 can’t be installed as the

primary operating system on your iMac G5 and you can’t start up your computer in

Mac OS 9.

Chapter 2 Getting to Know Your iMac G5 17

Customizing Your Desktop and Setting Your Preferences

You can quickly make your desktop look the way you want using System Preferences.

Choose Apple () > System Preferences from the menu bar.

Feel free to make changes and experiment with the following:

Â Desktop & Screen Saver: Select this preference pane to change the background

color or pattern of your desktop, or change it to a photo or image you like. You can

also choose an eye-catching screen effect that will appear on your screen when the

computer is left idle.

Â Dock: Select this preference pane to change the look, location, and behavior of your

Dock.

Â Appearance: Select this preference pane to change the colors of buttons, menus,

windows, and highlight colors, among other options.

As you get to know your computer, explore the other system preferences. It is your

command center for most settings on your iMac G5. For more information, choose

Help > Mac Help and search for “System Preferences” or for the specific preference

you want to change.

18 Chapter 2 Getting to Know Your iMac G5

Connecting to a Printer

When you connect a USB or FireWire printer, your iMac G5 can usually detect it

automatically and add it to the list of printers you can use. You may need to set up

printers connected to a network before you can print to them.

If you have an AirPort Extreme Base Station, you can connect a USB printer to the base

station (instead of connecting it to your computer) and print wirelessly.

To set up a printer:

1 Open System Preferences and click the Print & Fax icon.

2 Click Printing and click the Add (+) button to add a printer.

3 Select the printer you want to add.

4 Use the Add (+) and Remove (–) buttons to choose the printers that appear in the

Printer List.

Note: If you’re connecting to a printer via a network, you may need to know the

network name or address of the printer to select it. Ask your network administrator.

Monitoring Printing

Once you’ve sent a document to a printer, you can monitor, stop, or put printing

temporarily on hold.

To monitor printing:

m Click the printer icon in the Dock to open the printer window. You can now see the

print jobs in the print queue and work with them.

Chapter 2 Getting to Know Your iMac G5 19

More Information

For more information, open Mac Help (see page 22) and search for “printing.” You can

also see the manual that came with your printer for specific installation and setup

directions.

Playing a CD and Connecting Headphones

If you’d like to listen to music while you work with your iMac G5, insert a music CD in

your optical drive. iTunes, an easy-to-use music player, opens automatically. You can

also connect headphones with a mini-jack to the headphone out/optical audio out

port (f) of your iMac G5 to listen privately.

To learn more about iTunes:

m Open iTunes and choose Help > iTunes and Music Store Help.

To learn more about your optical drive, see “Using Your Optical Drive” on page 36.

Keeping Your Software Up-to-Date

You can connect to the Internet and automatically download and install the latest free

software versions, drivers, and other enhancements from Apple.

When you are connected to the Internet, Software Update checks Apple’s servers to see

if any updates are available for your computer. You can set your Mac to check the Apple

server periodically and download and install updated software.

To check for updated software:

1 Choose Apple () > Software Update. The Software Update window opens. If there are

any updates available, they appear in a list.

2 Click the checkbox to select the items you want to install and click Install.

3 Type an administrator name and password (the name and password you used when

you first set up your computer).

When the updates complete, Software Update checks for updates again. It does this

because some updates require that you have installed previous updates. For more

information, search for “Software Update” in Mac Help (see page 22).

Connecting a Camera or Other FireWire Device

If you have an iPod, iSight camera, FireWire digital video camera, or other device that

has a FireWire connector, you can connect it to your iMac G5. Follow the installation

instructions that came with your device. For more information about FireWire, see

“FireWire” on page 26.

20 Chapter 2 Getting to Know Your iMac G5

Connecting to a Network

If you want to connect your iMac G5 to an Ethernet network, cable or DSL modem, or a

wireless network, see “Ethernet (10/100/1000Base-T)” on page 32 and “AirPort Extreme

Wireless Networking” on page 28 for more information about setting up an Ethernet or

AirPort connection. Also open Mac Help (see page 22) and search for “Ethernet” or

“AirPort” for further help.

Using the Internet

When you first set up your iMac G5, you were instructed on how to connect to the

Internet. If you need to change to a different type of connection, such as a DSL or cable

modem, Ethernet local area network (LAN), or AirPort Extreme network, you can find

more information in Appendix C, “Connecting to the Internet,” on page 65.

Transferring Files to Another Computer

You have several ways to transfer files or documents to or from your iMac G5.

Â You can easily transfer files using the Setup Assistant. For more information, see

“Transferring Information to Your iMac G5” on page 8.

Â You can transfer files via the Internet using .Mac or another Internet account. Go to

www.mac.com for more information.

Â If your computer is connected to an Ethernet network, you can transfer files to

another computer on the network. To access another server or computer, open a

Finder window and click Network. Or if you know the name or network address of

the computer, choose Go > Connect to Server from the Finder menu bar.

Â You can create a small Ethernet network by connecting an Ethernet cable from your

iMac G5 to another computer’s Ethernet port. For more information, open Mac Help

and search for “Connecting two computers.”

Â You can also connect to another Mac using a FireWire cable. Your iMac G5 appears as

a disk drive on the other computer and you can transfer files. For information about

using FireWire to transfer files, see “FireWire Target Disk Mode” on page 27.

Â You can connect to an AirPort wireless network to transfer files. For more

information, see “AirPort Extreme Wireless Networking” on page 28.

For more information about transferring files and documents, open Mac Help (see

page 22) and search for “Creating a small network.”

Chapter 2 Getting to Know Your iMac G5 21

When an Application Does Not Respond

On rare occasions, an application may “freeze” on the screen. Mac OS X provides a way

to quit an application that’s not responding without restarting your computer. Quitting

a frozen application may allow you to save your work in other open applications.

To force an application to quit:

1 Press Command (x)-Option-Esc or choose Apple () > Force Quit.

The Force Quit Applications dialog appears with the application selected.

2 Click Force Quit.

The application quits, leaving all other applications open.

If needed, you can force Classic to quit, which closes all Mac OS 9 applications. You can

also restart the Finder from this dialog.

If you’re experiencing other problems, see Chapter 5, “Troubleshooting,” on page 53.

22 Chapter 2 Getting to Know Your iMac G5

Getting Answers to Your Questions Using Mac Help

You can find answers to most of your questions about using your computer and

Mac OS X in Mac Help.

To use Mac Help:

1 Click the Finder icon in the Dock.

2 Choose Help > Mac Help (click the Help menu and choose Mac Help).

3 Type a question and press the Return key on your keyboard.

4 Double-click an item in the list of Help topics.

Using Applications

Your iMac G5 comes with software applications, including iLife applications, for doing

things like sending email, surfing the Internet, chatting online, organizing music and

digital photos, making movies, and much more. For more information on these

applications, open the application, then open Mac Help for the application.

3 Using Your Computer

Your iMac G5 has many built-in features and expansion

capabilities you can use to customize your computer to

fit your needs.

Here are some of your computer’s features and capabilities:

Â High-speed Universal Serial Bus (USB) 2.0 ports for connecting additional equipment,

such as printers, scanners, joysticks, keyboards, digital cameras, and floppy disk

drives.

Â FireWire 400 ports for connecting high-speed equipment, such as an iPod, iSight

camera, digital video cameras, and external hard disk drives.

Â Bluetooth technology for connecting wirelessly to digital devices.

Â The latest in communications technologies, such as a 56K v.92 modem (optional), 10/

100/1000Base-T Ethernet, and AirPort Extreme wireless networking.

Â Combination headphone out/optical audio out port to connect headphones or

digital audio equipment.

Â VGA output with the Apple VGA Display Adapter (available at www.apple.com/store)

lets you use your iMac G5 with an external monitor or video projector.

Use your iMac G5 computer’s video out port and the Apple Video Adapter (available

at www.apple.com/store) to present what’s on your computer’s screen on any

television that supports composite or S-video.

To learn about what you can do with your iMac G5, start with the information in this

chapter. Additional information can be found in Mac Help (see page 22) and on the

iMac Support website at www.apple.com/support/imac.

24 Chapter 3 Using Your Computer

Universal Serial Bus (USB)

Your iMac G5 comes with five USB ports (d) (three high-speed USB 2.0 ports on the

back of the computer and two USB 1.1 ports on the keyboard), which you can use to

connect many types of external devices, including printers, scanners, digital cameras,

game pads, joysticks, keyboards, and floppy disk drives. USB makes it easy to connect

peripherals. In most cases you can connect and disconnect a USB device while the

computer is running. Once you connect the device, it is ready to use.

Using USB Devices

To use a USB device with your computer, simply connect the device to the computer.

Your computer automatically accesses the necessary software whenever you connect a

new device.

You can connect USB 1.1 devices and high-speed USB 2.0 devices to the USB 2.0 ports

on the back of your computer. USB 1.1 devices won’t take advantage of the USB 2.0

higher transfer rate.

Likewise, you can connect USB 2.0 devices to the USB 1.1 ports on your keyboard, but

they may operate at slower speeds.

Note: Apple has already included software to work with many USB devices. When you

connect a USB device, if your iMac G5 cannot find the correct software, you can install

the software that came with the device or check the device manufacturer’s website for

the latest software.

USB ports

Chapter 3 Using Your Computer 25

Using Multiple USB Devices at the Same Time

If all of your USB ports are being used and you want to connect more USB devices, you

can purchase a USB hub. The USB hub connects to an open USB port on your computer

and provides additional USB ports (usually four or seven). Most USB hubs also have a

power adapter and should be plugged into an outlet.

For More Information on USB

Additional information on USB is available in Mac Help (see page 22). Choose

Help > Mac Help and search for “USB.” You can also find information on the Apple USB

website at www.apple.com/usb.

For information on USB devices available for your computer, check the Macintosh

Products Guide at www.apple.com/guide.

USB hub

26 Chapter 3 Using Your Computer

FireWire

Your computer has two FireWire 400 ports (H). FireWire lets you easily connect and

disconnect external high-speed devices—such as an iPod, an iSight camera, digital

video cameras, printers, scanners, and hard disks. You can connect and disconnect

FireWire devices without restarting your computer.

These are some of the things you can do with FireWire:

Â Connect an iPod and transfer thousands of songs from iTunes or synchronize contact

and calendar information using iSync.

Â Connect an Apple iSight camera and use the included iChat AV application to

videoconference with friends and family over a high-speed Internet connection.

Â Connect a digital video camera and capture, transfer, and edit high-quality video

directly on your computer using video-editing software such as iMovie (included

with your computer), Final Cut Express, or Final Cut Pro.

Â Connect an external FireWire hard disk drive and use it to back up data or transfer

files. A FireWire hard disk icon appears on your desktop after you connect the drive

to your iMac G5.

Â Start up from an external FireWire hard disk. Connect an external FireWire disk (with

a valid operating system installed on it), open the Startup Disk pane of System

Preferences, and click the FireWire disk. Restart your computer.

FireWire ports

Chapter 3 Using Your Computer 27

Using FireWire Devices

To use a FireWire device with your computer, simply connect the device to the

computer. Apple has already included software to work with many FireWire devices.

When you connect a FireWire device, if your iMac G5 cannot find the correct software,

you can install the software that came with the device or check the device

manufacturer’s website for the latest software.

Note: The FireWire port is designed to provide power for FireWire devices (up to a

total of 8 watts). You can connect multiple devices to each other and connect the

“daisy-chain” of devices to the FireWire port on your computer. In most cases, at most

two devices should get power from the computer. If you connect more than two

devices, the rest of the devices in the daisy-chain should be powered by separate

power adapters. Connecting more than two FireWire devices that get power from the

computer may cause problems. If a problem occurs, shut down the computer,

disconnect the FireWire devices, and restart your computer.

FireWire Target Disk Mode

If you want to transfer files between your iMac G5 and another FireWire-equipped

computer, or you have a problem that prevents your computer from starting up, you

can use FireWire Target Disk Mode to connect to another computer.

To connect your iMac G5 in FireWire Target Disk Mode, follow these steps:

1 Make sure that your iMac G5 is shut down.

2 Use a FireWire cable with a standard 6-pin connector on each end to connect your

iMac G5 to another FireWire-equipped computer.

3 Start up your iMac G5 and immediately hold down the T key.

Your iMac G5 display shows the FireWire logo. The other computer’s display shows the

iMac G5 internal hard disk icon and the icon of a CD or DVD disc in the iMac G5’s

optical drive.

4 Drag the iMac G5 hard disk icon and the CD or DVD disc icon to the Trash when you

have finished transferring files.

5 Press the power button on the iMac G5 to shut it down.

6 Disconnect the FireWire cable.

For More Information on FireWire

Additional information on FireWire is available in Mac Help (see page 22). Choose

Help > Mac Help and search for “FireWire.” You can also find information on the Apple

FireWire website at www.apple.com/firewire.

28 Chapter 3 Using Your Computer

AirPort Extreme Wireless Networking

Your iMac G5 comes with AirPort Extreme technology installed. AirPort offers an easy

and affordable way to provide wireless Internet access anywhere in the home, at work,

or in the classroom. Instead of using traditional cables, AirPort uses wireless local area

network (LAN) technology to provide wireless communication between multiple

computers. Through a wireless network, you can set up access to the Internet, transfer

files, play multiplayer games, and more.

Note: You also need an AirPort Base Station and Internet access (fees may apply). Some

Internet service providers are not currently compatible with AirPort. Range may vary

with site conditions.

How AirPort Provides Wireless Internet Access

With AirPort, you set up a wireless connection to a device known as a base station,

which has a physical connection to the Internet. AirPort technology works like a

cordless telephone. With AirPort Extreme technology, your computer makes a wireless

connection to the base station, which is connected to the Internet via a telephone line

or a DSL or cable modem.

Connection to

the Internet

AC outlet

AirPort antennas

DSL or cable

modem

AirPort Express

Chapter 3 Using Your Computer 29

For More Information on AirPort

To purchase an AirPort Base Station, contact your Apple-authorized dealer or go to the

Apple Store at www.apple.com/store.

Additional information on AirPort is available in AirPort Help. Choose Help > Mac Help,

then choose Library > AirPort Help. You can also find information on the Apple AirPort

website at www.apple.com/airport.

Bluetooth Wireless Technology

Your iMac G5 comes with Bluetooth wireless technology installed. Bluetooth lets you

make short-range wireless connections between desktop and portable computers,

personal digital assistants (PDAs), mobile phones, camera phones, printers, digital

cameras, and wireless input devices, such as the Apple Wireless Keyboard and Apple

Wireless Mouse (available for purchase at www.apple.com/store).

Bluetooth wireless technology eliminates the need for many cables that traditionally

connect devices together. Bluetooth enabled devices can connect to each other

wirelessly at distances up to 10 meters (33 feet).

With Bluetooth wireless technology, you can do the following:

Â Use your iMac G5 to communicate with a Bluetooth enabled mobile phone. Your

phone can act as a modem to connect you to a wireless service provider, at speeds

of up to 56 kilobits per second (kbit/s), so you can use your mobile phone to access

the Internet.

Â Exchange files between Bluetooth enabled computers and devices, even Mac to PC.

Apple still recommends the use of AirPort Extreme wireless networking, however, for

anything but the smallest files.

Â Synchronize data between your computer and a Bluetooth enabled PDA. Using

iSync, you can perform a hot sync operation without cables or send your business

card or calendar events directly to a colleague’s PDA.

Â Use a Bluetooth wireless keyboard or mouse.

Â Print to a Bluetooth printer.

Â Use a Bluetooth headset.

30 Chapter 3 Using Your Computer

Setting Up a Bluetooth Device

Before you can use your mobile phone to connect to the Internet or share contact

information, share files with other devices, or use a Bluetooth keyboard or mouse, you

need to set up the device to work with your computer. Once you've set up the device,

it is “paired” with your computer, and you can see it in the Devices pane of Bluetooth

preferences. You need to pair your computer with the device only once, and the two

devices remain paired until you delete the pairing.

To set up a Bluetooth device:

1 Choose “Set up a Bluetooth device” from the Bluetooth status menu (◊) in the menu

bar.

2 Follow the onscreen instructions for the type of device you want to set up.

Important: If the Bluetooth status menu (◊) is not in the menu bar, open System

Preferences and click Bluetooth. Click Settings and then select “Show Bluetooth status

in the menu bar.”

To delete a pairing with a device:

1 Open System Preferences and click Bluetooth.

2 Click Devices, and select the device in the list.

3 Click Delete Pairing.

Setting Up Bluetooth File Exchange

You can control how your computer handles files that are exchanged between

Bluetooth devices. You can choose to accept or refuse files sent to your computer,

which folder to use for the files you accept from other devices, which folder other

devices can browse, and which applications to use with the files you accept.

To set up a Bluetooth file exchange:

1 Open System Preferences and click Bluetooth.

2 Click Sharing.

3 Select the On checkbox for Bluetooth File Exchange, and use the pop-up menus to

adjust the settings.

Chapter 3 Using Your Computer 31

Sending a File to a Bluetooth Device

Your computer can send files to other Bluetooth devices in range of your computer. If

your computer is not paired with the device, you may have to authenticate with it

before you can send the file. If you have already paired your computer with the device,

you shouldn’t have to authenticate.

To send a file to a Bluetooth device:

1 Choose Send File from the Bluetooth status menu in the menu bar.

2 Select the file you want to send, then click Send.

3 Choose a device from the Device list and click Send.

If the device is not in the Device list, click Search. When the device is found, you can

add it to your Favorites list.

For More Information on Bluetooth Wireless Technology

You can get help using Bluetooth wireless technology by opening the Bluetooth File

Exchange application (located in the Utilities folder within the Applications folder) and

choosing Help > Bluetooth Help. You can also find information on the Apple website at

www.apple.com/bluetooth.

32 Chapter 3 Using Your Computer

Ethernet (10/100/1000Base-T)

Your computer comes with built-in 10/100/1000 megabit per second (Mbps) Base-T

(twisted-pair) Ethernet networking capability, which you can use to connect to a

network or to a cable or DSL modem.

Connecting to a network gives you access to other computers. You may be able to

store and retrieve information; use network printers, modems, and electronic mail; or

connect to the Internet. You can also share files between two computers or set up a

small network. The Ethernet port on your iMac G5 automatically detects other Ethernet

devices. You don’t need a crossover cable to connect to other Ethernet devices.

Â Use 4-pair category 3 (Cat 3) Ethernet cables to connect to a 10Base-T Ethernet

network.

Â Use 2-pair category 5 (Cat 5) Ethernet cables to connect to a 10Base-T, 100Base-T, or

1000Base-T Ethernet network.

For More Information on Using Ethernet

Additional information, including how to set up an Ethernet network and transfer files

using Ethernet, is available in Mac Help (see page 22). Choose Help > Mac Help and

search for “Ethernet” or “network.” For information on networking products you can use

with your iMac G5, check the Macintosh Products Guide at www.apple.com/guide.

Ethernet port

(10/100/1000Base-T)

Chapter 3 Using Your Computer 33

Audio Support

Your iMac G5 comes with comprehensive audio capabilities, including a combination

headphone out/optical audio out port to connect headphones or digital audio

equipment and an analog audio line in port.

Headphone Out/Optical Audio Out Port

Connect a pair of headphones to the combination headphone out/optical audio out

port (f) and listen to music without disturbing anyone around you. You can also

connect your iMac G5 to an AV receiver using an optical audio cable with a mini-plug

connector and set up an iMac G5-based home theater system.

Headphone out/

optical audio out port

digital

34 Chapter 3 Using Your Computer

Audio Line In Port

You can connect external powered microphones or other audio equipment to the

analog audio in port (,) on the back of the computer for importing audio.

Use the Sound pane of System Preferences to select the audio input or output device

you want to use.

For More Information on Using Audio

Additional information about using audio is available in Mac Help (see page 22).

Choose Help > Mac Help and search for “audio” or “music.” For information on audio

and music products you can use with your iMac G5, check the Macintosh Products

Guide at www.apple.com/guide.

External Video Support (VGA, Composite, and S-Video)

Your computer has a video out port you can use to connect an external display

(monitor) or VGA projector, using the Apple VGA Display Adapter (available at

www.apple.com/store).

You can also display or record computer images by connecting a TV, video projector,

or videocassette recorder (VCR), using the Apple Video Adapter (available at

www.apple.com/store).

Audio line-in port

Chapter 3 Using Your Computer 35

Note: The Apple Video Adapter is not compatible with some previous iMac models.

When an external monitor or television is connected, the same image appears on both

the iMac G5 display and the external monitor (known as video mirroring).

Note: Because of the display limitations of most televisions, images displayed on a

television screen are of lower quality than those on the built-in display or an external

monitor.

Connecting an External Display or Projector

To connect an external display or projector to your computer with a VGA

connector:

1 Turn on the external display or projector.

2 Connect the Apple VGA Display Adapter to the VGA port on the external display or

projector.

3 Connect the Apple VGA Display Adapter to your iMac G5. Your iMac G5 automatically

detects the external display.

Important: To ensure that your iMac G5 automatically detects the external display or

projector, be sure the VGA adapter is plugged into the external display or projector

first.

4 Use the Displays pane of System Preferences to adjust the resolution on the external

display or projector.

Video out port

36 Chapter 3 Using Your Computer

Connecting a Television, VCR, or Other Video Device

To connect a TV, VCR, or other video device to the iMac G5:

1 Connect the single-plug end of the Apple Video Adapter to the video out port on your

iMac G5.

2 Connect the other end of the adapter to the composite video port or the S-video port

on the TV or VCR.

3 Turn on the external device.

4 To adjust how the images are displayed on the device, use the Displays pane of System

Preferences.

The image appears on both the iMac G5 and the TV.

For More Information on Using an External Display or TV

Additional information on using and configuring an external monitor is available in

Mac Help. Choose Help > Mac Help and search for “display.”

Using Your Optical Drive

You can install or use software from CDs and DVDs using your optical drive. You can

play music from audio CDs and play DVD movies. You can also burn music CDs that can

play in most CD players, and you can save documents and other digital files on CD-R

and CD-RW discs.

Important: The optical drive on your iMac G5 supports standard circular 12 cm discs.

Irregularly shaped discs or discs smaller than 12 cm are not supported. Noncircular or

small discs may become lodged in the drive. If a disc becomes lodged in the drive, see

the troubleshooting information on page 57.

If your iMac G5 has a SuperDrive, you can also burn your home movies to make video

DVDs that can be played in most home DVD players, or you can save documents or

other digital files to blank DVD-R, DVD-RW, DVD+R, DVD+RW, and DVD+R Double Layer

(DL) discs using the Finder. You can store nearly twice as much data (up to 8.54 GB) on

a DVD+R DL disc.

Note: If you have older software that comes on floppy disks, contact the software

manufacturer to see if the software is available on a CD or for download from the web,

or purchase an external USB floppy disk drive for your iMac G5 from your Apple dealer

or the Apple Store (www.apple.com/store).

Chapter 3 Using Your Computer 37

Inserting a CD or DVD Disc

To install or use programs from a CD or DVD disc, follow these steps:

1 Place the disc into the optical drive with the label facing you.

2 When the icon for the disc appears on the desktop, the disc is ready to use.

Note: Some DVD discs are two-sided.

Ejecting a Disc

To eject a disc, do one of the following:

Â Drag the disc icon to the Trash.

Â Press and hold the Media Eject (C) key on the keyboard until the disc ejects.

If you can’t eject the disc, quit any applications that may be using the disc and try

again. If that doesn’t work, restart the computer while holding down the mouse

button.

38 Chapter 3 Using Your Computer

Playing DVD Discs

To play a DVD, insert the DVD disc. DVD Player opens automatically and starts playing

the disc.

If your iMac G5 is connected to a TV so that you can watch DVD playback on the TV

screen, select 720 x 480 NTSC (in the United States) or 720 x 576 PAL (in Europe and

other regions) in the Displays pane of System Preferences.

You can easily connect your iMac G5 to your stereo system. Use an optical audio cable

with a mini-plug connector (available www.apple.com/store) to connect the

combination headphone out/optical audio out port (f) on your iMac G5 to the optical

audio input port on your stereo receiver.

Recording CD-R and CD-RW Discs

You can record music on CD-R or CD-RW discs right from your iTunes library.

To record music to a CD-R or CD-RW disc using iTunes:

1 Click the iTunes icon in the Dock.

2 Select the playlist you want to record.

3 Insert a blank CD-R or CD-RW disc. (For highest compatibility with CD players,

use a CD-R disc.)

4 At the top of the iTunes window, click Burn CD.

To record your files and folders on CD-R and CD-RW discs using the Finder:

1 Insert a blank disc in the optical drive.

2 In the dialog that appears, enter a name for the disc. An icon for the CD appears on the

desktop.

3 Drag files and folders to the disc icon.

4 Choose File > Burn Disc, or select the disc and drag it to the Burn Disc icon in the Dock.

For More Information

Â For information about how to use iTunes to record music files on a CD-R disc,

open iTunes and choose Help > iTunes and Music Store Help.

Â For instructions on using DVD Player, open DVD Player and choose

Help > DVD Player Help.

Chapter 3 Using Your Computer 39

Recording Information on a DVD

If your iMac G5 has a SuperDrive, you can record your own home movies on a blank

DVD+R DL, DVD±RW, or DVD±R disc. You can also record other kinds of digital data (for

example, you can back up your files).

To record data to a DVD-R disc using the Finder:

1 Insert a blank DVD+R DL, DVD±RW, or DVD±R disc in the drive.

2 In the dialog that appears, enter a name for the disc and select the format you want to

create. An icon for the DVD appears on the desktop.

3 Double-click the DVD icon, then drag files and folders to it.

4 Choose File > Burn Disc, or select the disc and drag it to the Burn Disc icon in the Dock.

You can also use iDVD to create your own customized DVD, burn it on a blank DVD

disc, and play it on most standard DVD players. For more information about how to use

iDVD, open iDVD and choose Help > iDVD Help.

Keyboard Controls

You can quickly adjust the volume or eject a CD or DVD disc using the keyboard

controls.

To increase display contrast, press the F15 key on your keyboard. To decrease contrast,

press F14.

Using Exposé, you can easily manage the windows on your screen. To see all your open

windows at once, press F9. To see all the windows open in the current application,

press F10. To hide all the open windows so you can see the desktop, press F11.

Volume Down key Volume Up key

Mute key Media Eject key

40 Chapter 3 Using Your Computer

Securing Your Computer

Use a locking cable (available at www.apple.com/store) and the built-in security slot to

attach your iMac G5 to a stationary object.

Additional information on the software security features of your iMac G5, including

multiple user passwords and file encryption, is available in Mac Help (see page 22).

Choose Help > Mac Help and search for “security” or “multiple users.”

Security slot

4 Enhancing Your Computer

This chapter provides information and instructions for

enhancing your computer.

Instructions are provided for the following procedures:

Â “Installing Additional Memory” on page 41

Â “Replacing the Internal Backup Battery” on page 48

Installing Additional Memory

Your iMac G5 comes with at least 512 megabytes (MB) of Double Data Rate

Synchronous Dynamic Random Access (DDR-SDRAM) memory. Your iMac G5 has two

memory slots, one of which is usually available for expansion. Your iMac G5 is

compatible with memory modules that meet the following specifications:

Â PC-3200 compliant (also referred to as DDR-400)

Â Double Data Rate Synchronous Dynamic Random Access Memory (DDR-SDRAM)

Â Unbuffered and unregistered

The maximum amount of memory you can have in your iMac G5 is 2 gigabytes (GB),

using two 1 GB memory modules in each slot. Use System Profiler to determine the

amount of memory installed in your iMac G5. To access System Profiler, choose

Apple () > About This Mac from the menu bar and then click More Info.

Warning: If you attempt to install memory and damage your equipment, such

damage is not covered by the limited warranty on your computer.

42 Chapter 4 Enhancing Your Computer

To install a memory module:

1 Turn your computer off by choosing Apple () > Shut Down. Disconnect all cables and

the power cord from your computer.

2 Place a soft, clean towel or cloth on the desk or surface. Hold the sides of the computer

and slowly lay it down so the screen is flat against the surface and the bottom is facing

towards you.

3 Raise the stand and use a Phillips #1 screwdriver to loosen the three captive screws at

the bottom of the computer by turning them counter-clockwise.

Warning: The ambient light sensor is located to the left of the middle screw, as

shown in the illustration. Don’t mistake the ambient light sensor for a screw. Sticking

a screw driver or other sharp object in the ambient light sensor could damage your

computer.

Raise

stand

Phillips

screwdriver

Loosen 3

screws

Screw

Ambient

light sensor

Chapter 4 Enhancing Your Computer 43

4 Holding the metal stand, tilt the back cover up and lift it away from the computer. The

back cover with the stand attached should come off easily. If it doesn't, make sure the

screws are turned completely counter-clockwise, taking care not to over torque the

screws.

5 To protect the computer from electrostatic discharge, ground yourself by touching a

metal surface inside the computer.

Warning: Always discharge static electricity before you touch any parts or install any

components inside the computer. To avoid generating static electricity, do not walk

around the room until you have finished installing the memory and closed the

computer.

44 Chapter 4 Enhancing Your Computer

6 Insert the memory module into the memory slot at an angle and press it gently to lock

it in place. The module fits into the slot only one way. Be sure to align the notches on

the module with the small notches inside the slot.

17-inch iMac

20-inch iMac

Chapter 4 Enhancing Your Computer 45

7 Holding the back cover by the stand, tilt it slightly and align the tabs on the top edge

of the back cover with the slots on the top edge of the computer. Rotate the back

cover down and gently press until it fits snugly on the computer.

46 Chapter 4 Enhancing Your Computer

8 Turn the three captive screws clockwise to tighten them. Be careful not to over-tighten

the screws, as you may strip the screw heads.

9 Holding each side of the computer, gently turn the computer right side up. Then

reconnect the cables and power cord you disconnected from your computer.

10 Press the power button on the back of your computer to turn it on.

Warning: The ambient light sensor is located to the left of the middle screw, as

shown in the illustration. Don’t mistake the ambient light sensor for a screw. Sticking

a screw driver or other sharp object in the ambient light sensor could damage your

computer.

Warning: Operating the computer when it is open or missing parts can be dangerous

and could damage your computer.

Raise

stand

Phillips

screwdriver

Tighten 3

screws

Screw

Ambient

light sensor

Chapter 4 Enhancing Your Computer 47

Making Sure Your Computer Recognizes the New Memory

After installing additional memory in your iMac G5, check whether the computer

recognizes the new memory. Do the following:

1 Start up your computer.

2 When you see the Mac OS desktop, choose Apple () > About This Mac.

The total includes the amount of memory that originally came with the computer plus

the new memory you added. For a more detailed breakdown of the amount of

memory installed in your computer, open System Profiler by clicking More Info.

If your computer doesn’t recognize the memory or it doesn’t start up correctly, shut

down your iMac G5 and check the instructions again to make sure that the memory

you installed is compatible with this iMac G5 and that it is installed correctly. If you still

have problems, remove the memory and consult the support information that came

with the memory or contact the vendor who provided the memory.

Total memory installed

in your iMac G5

48 Chapter 4 Enhancing Your Computer

Replacing the Internal Backup Battery

Your iMac G5 has an internal backup battery that preserves certain settings, such as the

date and time, when the computer is off. If you have problems starting up your

computer or if settings change when you start up the computer, you may need to

replace the internal backup battery.

Note: If your computer is plugged into a power strip, Apple recommends you leave the

strip turned on to avoid shortening battery life.

To replace an internal backup battery in your iMac G5:

1 Turn your computer off by choosing Apple () > Shut Down. Disconnect all cables and

the power cord from your computer.

2 Place a soft, clean towel or cloth on the desk or surface. Hold the sides of the computer

and slowly lay it down so the screen is flat against the surface and the bottom is facing

towards you.

3 Raise the stand and use a Phillips #1 screwdriver to loosen the three captive screws at

the bottom of the computer by turning them counter-clockwise.

Warning: The ambient light sensor is located to the left of the middle screw, as

shown in the illustration. Don’t mistake the ambient light sensor for a screw. Sticking

a screw driver or other sharp object in the ambient light sensor could damage your

computer.

Raise

stand

Phillips

screwdriver

Loosen 3

screws

Screw

Ambient

light sensor

Chapter 4 Enhancing Your Computer 49

4 Holding the metal stand, tilt the back cover up and lift it away from the computer. The

back cover with the stand attached should come off easily. If it doesn't, make sure the

screws are turned completely counter-clockwise.

5 To protect the computer from electrostatic discharge, ground yourself by touching a

metal surface inside the computer.

Warning: Always discharge static electricity before you touch any parts or install any

components inside the computer. To avoid generating static electricity, do not walk

around the room until you have finished the installation and closed the computer.

50 Chapter 4 Enhancing Your Computer

6 To remove the old battery, place a fingernail in the cutout, lift the battery, and slide it

out from the metal clip.

7 Locate the positive (+) side of the new battery. Slide the battery under the metal clip so

the positive side touches the metal clip.

Warning: Installing the battery incorrectly may cause an explosion. Be sure the

battery’s positive and negative poles are correctly oriented in the holder. Use only the

same type of battery or an equivalent recommended by the manufacturer of the

original.

Metal clip

Insert new battery

Cut-out

Remove old battery

Chapter 4 Enhancing Your Computer 51

8 Holding the back cover by the stand, tilt it slightly and align the tabs on the top edge

of the back cover with the slots on the top edge of the computer. Rotate the back

cover down and gently press until it fits snugly on the computer.

52 Chapter 4 Enhancing Your Computer

9 Turn the three captive screws clockwise to tighten them. Be careful not to over-tighten

the screws, as you may strip the screw heads.

10 Holding each side of the computer, gently turn the computer right side up. Then

reconnect the cables and power cord you disconnected from your computer.

11 Press the power button on the back of your computer to turn it on.

Note: Replacing the battery may cause some settings on your computer, such as date

and time, to revert to the factory default settings. You may also have to restore modem

settings in any communications programs you use.

Dispose of the old battery following the instructions in “Disposal and Recycling

Information” on page 84.

Warning: The ambient light sensor is located to the left of the middle screw, as

shown in the illustration. Don’t mistake the ambient light sensor for a screw. Sticking

a screw driver or other sharp object in the ambient light sensor could damage your

computer.

Warning: Operating the computer when it is open or missing parts can be dangerous

and could damage your computer.

Raise

stand

Phillips

screwdriver

Tighten 3

screws

Screw

Ambient

light sensor

5 Troubleshooting

Occasionally you may have problems while working with

your iMac G5. This chapter gives you some solutions to

try when you have a problem.

This chapter contains solutions to problems that prevent you from working with your

computer, such as a system freeze or a computer that will not start up. You can find

more troubleshooting information in Mac Help (see page 22) and on the Apple Service

and Support website at www.apple.com/support.

When you experience a problem with your computer, there is usually a simple and

quick solution. When you encounter a problem, try to make a note of things you did

before the problem occurred. This will help you narrow down the possible causes of

the problem and then find the answers you need. Things to note include:

Â The applications you were using when the problem occurred. Problems that occur

only with a specific application may indicate that the application is not compatible

with the version of the Mac OS installed on your computer.

Â Any software that you recently installed. Certain applications install extensions that

may not be compatible with the Classic environment.

Â Any new hardware (such as additional memory or a peripheral) that you connected

or installed.

Problems That Prevent You From Using Your Computer

If the computer won’t respond or the pointer won’t move

Â First, make sure the mouse and keyboard are connected. Unplug and then plug in

the connectors and make sure they are secure. If you have a wireless keyboard or

mouse, make sure the batteries are fresh.

Â If that doesn’t work, try to force problem applications to quit. Hold down the Option

and Command (x) keys and then press the Esc key. If a dialog appears, select the

application and click Force Quit. Then save your work in any open applications and

restart the computer to be sure the problem is entirely cleared up.

54 Chapter 5 Troubleshooting

Â If you are unable to force the application to quit, press and hold the power button

(®) on the back of the computer for a few seconds to shut down the computer.

Â If that doesn’t work, unplug the power cord from the computer. Then plug the power

cord back in and press the power button (®) on the computer to turn it on.

If the problem occurs frequently when you use a particular application, check with the

application’s manufacturer to see if it is compatible with your computer.

For support and contact information about the software that came with your

computer, go to www.apple.com/guide.

If the problem occurs frequently, you may need to reinstall your system software

(see “Reinstalling the Software That Came With Your Computer” on page 55).

If the computer freezes during startup or you see a flashing question mark

Â Wait a few seconds. If the computer doesn’t start up after a delay, shut down your

computer by pressing and holding the power button (®) for about 5 seconds, until

the computer shuts down. Then hold down the Option key and press the power

button (®) again to start up your computer. When your computer starts up, click the

hard disk icon, then click the right arrow.

Â After the computer starts up, open System Preferences and click Startup Disk. Select

a local Mac OS X System folder.

Â If the problem occurs frequently, you may need to reinstall your system software

(see “Reinstalling the Software That Came With Your Computer” on page 55).

If the computer won’t turn on or start up

Â Make sure the power cord is plugged into the computer and into a functioning

power outlet.

Â If that does not work, press the power button (®) and immediately hold down the

Command (x), Option, P, and R keys until you hear the startup sound a second time.

Â If you recently installed additional memory, make sure that it is correctly installed

and that it is compatible with your computer. See whether removing it allows the

computer to start up (see page 41).

Â If that does not work, unplug the power cord and wait at least 30 seconds. Plug the

power cord back in and press the power button (®) again to start up your computer.

Â If you are still unable to start up your computer, see the service and support

information that came with your iMac G5 for information on contacting Apple for

service.

Chapter 5 Troubleshooting 55

Reinstalling the Software That Came With Your Computer

Use the software install discs that came with your computer to reinstall Mac OS X and

the applications that came with your computer, and to install Mac OS 9.

Important: Apple recommends that you back up the data on your hard disk before

restoring software. Apple is not responsible for any lost data.

Installing Mac OS X

To install Mac OS X:

1 Back up your important files, if possible.

2 Insert the Mac OS X Install Disc 1 that came with your computer.

3 Double-click “Install Mac OS X and Bundled Software.”

4 Follow the onscreen instructions.

5 After selecting the destination disk for installation, continue following the onscreen

instructions. Your computer may restart and ask you to insert the next Mac OS X install

disc.

Important: Because the “Erase and Install” option erases your destination disk, you

should back up your important files before installing Mac OS X and other applications.

Installing Applications

To install the applications that came with your computer, follow the steps below. Your

computer must have Mac OS X already installed.

To install Mac OS X:

1 Back up your important files, if possible.

2 Insert the Mac OS X Install Disc 1 that came with your computer.

3 Double-click “Install Bundled Software only.”

4 Follow the onscreen instructions.

5 After selecting the destination disk for installation, continue following the onscreen

instructions.

Note: To install iCal, iChat, iSync, iTunes, and Safari, follow the “Installing Mac OS X”

instructions above.

56 Chapter 5 Troubleshooting

Installing Mac OS 9

Your iMac G5 does not come with Mac OS 9 installed. To use Mac OS 9 applications

with your computer, you have to install Mac OS 9 using the Mac OS X Install Disc 2.

To install Mac OS 9:

1 Back up your important files, if possible.

2 Insert the Mac OS X Install Disc 2 that came with your computer.

3 Double-click “Install Mac OS 9 System Support.”

4 Follow the onscreen instructions.

5 After selecting the destination disk for installation, continue following the onscreen

instructions.

Other Problems

If you have a problem with an application

Â For problems with software from a manufacturer other than Apple, contact the

manufacturer. Software manufacturers often provide updates to their software on

their websites. You can set your iMac G5 to check for and install the latest Apple

software automatically using the Software Update pane of System Preferences.

For more information, choose Help > Mac Help and search for “software update.”

If you have trouble using AirPort wireless communication

Â Make sure you have properly configured the software according to the instructions

that came with your AirPort Extreme Base Station or AirPort Express.

Â Make sure the computer or network you are trying to connect to is running and has

a wireless access point.

Â Make sure you are within antenna range of the other computer or the network’s

access point. Nearby electronic devices or metal structures can interfere with wireless

communication and reduce this range. Repositioning or rotating the computer may

improve reception.

Â Check the AirPort signal level. There are up to four bars in the AirPort status icon in

the menu bar.

Â You may experience network performance problems if a microwave oven, cordless

phone, or other source of interference is used frequently near your base station. To

minimize interference, move the base station away from the device.

Â For more information on using and troubleshooting AirPort, choose Help > Mac Help,

then choose Library > AirPort Help.

Chapter 5 Troubleshooting 57

If you have trouble ejecting a disc

Â Quit any applications that may be using the disc and press the Media Eject key (C) on

your keyboard.

Â If that doesn’t work, open a Finder window and click the eject icon next to the disc

icon in the Sidebar, or drag the disc’s icon from the desktop to the Trash.

Â If that doesn’t work, restart the computer while holding down the mouse button.

If you have problems with your Internet connection

Â Make sure your telephone line or network cable is connected and functioning

properly.

Â If you are using a dial-up Internet connection, make sure that your telephone cord is

plugged into the modem port (marked with the icon W) and not the Ethernet port

(marked with the icon G).

Â See “Connecting to the Internet” on page 65 for information on setting up your

computer to connect to the Internet. There you will find how to locate your Internet

settings and the contact information for your Internet service provider (if you used

the Setup Assistant to get your Internet account).

Â See “Troubleshooting Your Connection” on page 80 for more information if you have

problems with your Internet connection.

If you have a problem using your computer or working with the Mac OS

Â If the answers to your questions are not in this manual, look in Mac Help for

instructions and troubleshooting information. In the Finder, choose Help > Mac Help.

Â Check the Apple Support website at www.apple.com/support for the latest

troubleshooting information and software updates.

If your date and time settings get lost repeatedly

Â You may need to have the internal backup battery replaced. See “Replacing the

Internal Backup Battery” on page 48 for more information.

Locating Your Product Serial Number

You can find the serial number for your iMac G5 on the bottom of the stand. You can

also use System Profiler to find the serial number. Choose Apple () > About This Mac

from the menu bar and then click More Info. Click the Hardware triangle to view the

serial number.

58 Chapter 5 Troubleshooting

Using Apple Hardware Test

You can use Apple Hardware Test to help determine if there is a problem with your

computer’s hardware.

To use Apple Hardware Test:

1 Disconnect all external devices from your computer except the keyboard and mouse.

If you have an Ethernet cable connected, disconnect it.

2 Insert the Mac OS X Install Disc 1 that came with your computer.

3 Restart your computer and hold down the Option key as it starts up.

4 Click Apple Hardware Test when the list of available startup volumes appears.

5 Click the right arrow.

6 When the Apple Hardware Test main screen appears (after about 45 seconds), follow

the onscreen instructions.

7 If Apple Hardware Test detects a problem, it displays an error code. Make a note of the

error code before pursuing support options. If Apple Hardware Test does not detect a

hardware failure, the problem may be software-related.

For more information about Apple Hardware Test, see the Apple Hardware Test Read

Me file on the Mac OS X Install Disc 1.

Appendix

A Specifications

You can use System Profiler to find out detailed

information about your iMac G5, such as the amount of

built-in memory, hard disk size, devices connected, and

the product serial number.

To access the information in System Profiler, choose Apple () > About This Mac from

the menu bar and then click More Info.

Additional information is available on the Internet at www.apple.com/iMac and

www.apple.com/support.

Click the triangles in the

window to show and

hide information in the

different categories.

Appendix

B Care, Use, and Safety Information

For your safety and the safety of your equipment, follow

the rules in this appendix for cleaning and handling your

computer, as well as the guidelines for working more

comfortably.

Cleaning Your iMac G5

Follow these general rules when cleaning the outside of your computer and its

components:

Â Shut down your iMac G5 and disconnect all cables.

Â Use a damp, soft, lint-free cloth to clean the computer’s exterior. Avoid getting

moisture in any openings. Do not spray liquid directly on the computer.

Â Don’t use aerosol sprays, solvents, or abrasives.

Cleaning Your iMac G5 Display

To clean your iMac G5 screen, do the following:

Â Shut down your iMac G5 and disconnect all cables.

Â Dampen a clean, soft, lint-free cloth or paper with water only and wipe the screen.

Do not spray liquid directly on the screen.

Carrying Your iMac G5

Before you lift or reposition your computer, you may need to disconnect all cables and

cords connected to it.

To lift or move your computer, hold the sides of the computer.

62 Appendix B Care, Use, and Safety Information

Safety Instructions for Setting Up and Using

Your Computer

For your own safety and that of your equipment, always take the following precautions.

Disconnect the power plug (by pulling the plug, not the cord) and disconnect the

phone cord if any of the following conditions exists:

Â You want to remove any parts

Â The power cord or plug becomes frayed or otherwise damaged

Â You spill something into the case

Â Your computer is exposed to rain or any other excess moisture

Â Your computer has been dropped or the case has been otherwise damaged

Â You suspect that your computer needs service or repair

Â You want to clean the case (use only the recommended procedure described earlier)

Important: The only way to turn off power completely is to disconnect the power cord

and phone cords. Make sure at least one end of the power cord is within easy reach so

that you can unplug the computer when you need to.

Be sure that you always do the following:

Â Keep your computer away from sources of liquids, such as drinks, washbasins,

bathtubs, shower stalls, and so on.

Â Protect your computer from dampness or wet weather, such as rain, snow, and so on.

Â Read all the installation instructions carefully before you plug your computer into a

wall socket.

Â Keep these instructions handy for reference by you and others.

Â Follow all instructions and warnings dealing with your system.

Important: Electrical equipment may be hazardous if misused. Operation of this

product, or similar products, must always be supervised by an adult. Do not allow

children access to the interior of any electrical product and do not permit them to

handle any cables.

Warning: Your AC cord came equipped with a three-wire grounding plug (a plug that

has a third grounding pin). This plug will fit only a grounded AC outlet. If you are

unable to insert the plug into an outlet because the outlet is not grounded, contact a

licensed electrician to replace the outlet with a properly grounded outlet. Do not

defeat the purpose of the grounding plug.

Warning: Never push objects of any kind into this product through the openings in

the case. Doing so may be dangerous and result in fire or a dangerous electric shock.

Appendix B Care, Use, and Safety Information 63

Connectors and Ports

Never force a connector into a port. If the connector and port don’t join with

reasonable ease, they probably don’t match. Make sure that the connector matches the

port and that you have positioned the connector correctly in relation to the port.

Avoid Hearing Damage

Ergonomics

Chair

An adjustable chair that provides firm, comfortable support is best. Adjust the height of

the chair so your thighs are horizontal and your feet flat on the floor. The back of the

chair should support your lower back (lumbar region). Follow the manufacturer’s

instructions for adjusting the backrest to fit your body properly.

Warning: Permanent hearing loss may occur if earbuds or headphones are used at

high volume. You can adapt over time to a higher volume of sound, which may sound

normal but can be damaging to your hearing. Set your iMac G5 volume to a safe level

before that happens. If you experience ringing in your ears, reduce the volume or

discontinue use of earbuds or headphones with your iMac G5.

Thighs tilted slightly

Shoulders relaxed

Screen positioned to avoid

reflected glare

Forearms and hands

in a straight line

Forearms level

or tilted slightly

Lower back supported

Feet flat on the floor

or on a footrest

Top of the screen at or slightly below

eye level (You may need to adjust the

height of your display by raising or

lowering your work surface.)

Clearance under work surface

45–70 cm (18–28 in.)

64 Appendix B Care, Use, and Safety Information

You may have to raise your chair so your forearms and hands are at the proper angle to

the keyboard. If this makes it impossible to rest your feet flat on the floor, you can use a

footrest with adjustable height and tilt to make up for any gap between the floor and

your feet. Or you may lower the desktop to eliminate the need for a footrest. Another

option is to use a desk with a keyboard tray that’s lower than the regular work surface.

Display

Arrange the display so the top of the screen is slightly below your eye level when

you’re sitting at the keyboard. The best distance from your eyes to the screen is up to

you, although most people seem to prefer 18 to 28 inches (45 to 70 cm).

Position the display to minimize glare and reflections on the screen from overhead

lights and windows.

Mouse

Position the mouse at the same height as your keyboard and within a comfortable

reach.

Keyboard

When you use the keyboard, your shoulders should be relaxed. Your upper arm and

forearm should form an angle that is slightly greater than a right angle, with your wrist

and hand in roughly a straight line.

Use a light touch when typing and keep your hands and fingers relaxed. Avoid rolling

your thumbs under your palms.

Change hand positions often to avoid fatigue. Some computer users may develop

discomfort in their hands, wrists, or arms after intensive work without breaks. If you

begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a

qualified health specialist.

For More Information

Go to www.apple.com/about/ergonomics.

Apple and the Environment

Apple Computer, Inc., recognizes its responsibility to minimize the environmental

impacts of its operations and products.

For More Information

Go to www.apple.com/environment/summary.html.

Appendix

C Connecting to the Internet

You can use your computer to browse the World Wide

Web, send email to friends and family, and chat in real

time over the Internet. Use this detailed guide to connect

to the Internet.

When you first start up Mac OS X, the Setup Assistant helps you enter your Internet

configuration information.

If you didn’t use the Setup Assistant to configure your Internet connection, you can use

it now. Open System Preferences and click Network. Click the “Assist me” button to

open Network Setup Assistant. If you don’t want to use Network Setup Assistant, you

can use the information in this appendix to set up your connection manually.

There are four kinds of Internet connections:

Â Dial-up connection: Your computer is plugged into a telephone wall jack using a

telephone cable (with computers that include a modem).

Â High-speed DSL or cable modem connection: Your computer is plugged into a

special modem you get from an ISP using an Ethernet cable.

Â AirPort Extreme wireless connection: Your computer is connected wirelessly to the

Internet using an AirPort Extreme or AirPort Express Base Station.

Â Local area network (LAN): Your computer is plugged into a LAN using an Ethernet

cable. This type of connection is usually used in the workplace.

Before you connect to the Internet:

1 Set up an account with an ISP. You can find an ISP in your phone directory. Look under

“Internet access,” “Internet service,” or “online.”

Note: If you want to use America Online as your ISP, skip the Internet setup part of the

Setup Assistant. You need the AOL installer application. Open the AOL Installer

application and follow the onscreen instructions to set up AOL.

2 Gather the connection information you need from your ISP or network administrator.

See the next section, “Setup Assistant Worksheet” on page 67 to find out what

information to get for each type of connection.

66 Appendix C Connecting to the Internet

In some cases, if another computer in the same location is already connected to the

Internet, you may be able to use its settings.

To find the settings on a Mac OS X computer:

Â Open the Network pane of System Preferences.

Â Choose your connection method from the Show pop-up menu.

Â Copy the information for your configuration.

To find the settings on a Mac OS 9 computer:

Â Open the TCP/IP control panel.

Â Find the connection method in the “Connect via” pop-up menu.

Â Find the configuration in the Configure pop-up menu.

Â Copy the IP address, subnet mask, and router address from the corresponding fields.

To find the settings on a Windows PC:

The connection information on a Windows computer resides in two places.

Â To find the IP address and subnet mask, open the “Network and Internet

Connections” control panel.

Â To find user account information, open the User Accounts control panel.

You can write the information directly on the next few pages, then enter it in the Setup

Assistant.

3 If you are using a dial-up modem, plug a phone cord (included with most Macintosh

computers) into your computer’s modem port and into a phone wall jack. If you are

using a DSL or cable modem, follow the instructions that came with the modem to

connect it to your computer.

4 Turn on your computer and enter information in the Setup Assistant to configure your

Internet connection.

Note: If you already started your computer and did not use the Setup Assistant to

configure your Internet connection, choose Apple () > System Preferences and click

Network. Then click “Assist me.” The Setup Assistant opens.

Appendix C Connecting to the Internet 67

Setup Assistant Worksheet

You can write the information you get from your Internet service provider (ISP), your

network administrator, or your other computer on these pages, then enter it in

Network Setup Assistant.

Select how your computer connects to the Internet.

To set up a telephone dial-up connection, enter the following information:

To set up a DSL or cable modem or a LAN connection:

1 Choose your connection type. Ask your ISP for this information.

Telephone Modem

Cable Modem

DSL Modem

Local network (Ethernet)

Wireless

User Name

Password

ISP Phone Number

Dialing prefix to obtain an outside line

Manually

Manually using DHCP Router

Using DHCP

Using BootP

PPP

68 Appendix C Connecting to the Internet

2 Enter information from your ISP:

If you selected “Manually” or “Using DHCP with manual address,”*

enter the following:

* If you selected “Using DHCP with manual address,” you don’t need to enter a subnet mask or router address.

If you selected “Using DHCP,” enter the following:

Note: DHCP Client ID is optional and may not be required. Ask your ISP.

If you selected “PPP (for PPPoE connections),” enter the following:

IP Address

Subnet Mask

Router Address

DHCP Client ID

Service Provider (optional)

PPPoE Service Name (optional)

Account Name

Password

Appendix C Connecting to the Internet 69

The information below is optional. Ask your ISP if you need to enter it.

Setting Up Your Internet Connection Manually

Once you have completed the steps on the previous pages using the Setup Assistant,

you are done setting up your Internet connection. If you don’t wish to use the Setup

Assistant, or if you only want to make changes to specific parts of your Internet setup

configuration, you can use the instructions below to set up your connection manually.

To enter your information manually, follow the steps that correspond to your

connection method.

Â Dial-up modem with Point-to-Point Protocol (PPP) connection (see page 69)

Â Cable modem, DSL, or LAN connection using these configurations:

Â Manual (see page 73)

Â DHCP (see page 74)

Â PPPoE (see page 75)

Â AirPort wireless connection (see page 77)

Dial-Up Connection

A dial-up modem is the most common way to connect to the Internet. Your modem

uses a method called Point-to-Point Protocol (PPP) to connect to an ISP.

Make sure your modem is plugged into a phone line and you have the information

from your ISP available (see page 67).

To set up Network preferences for the internal modem port:

1 Choose Apple () > System Preferences from the menu bar.

2 Click Network.

DNS Hosts (optional for DHCP & BootP)

Domain Name (optional)

Proxy Server (optional)

70 Appendix C Connecting to the Internet

3 Choose Network Port Configurations from the Show pop-up menu and select the On

checkbox next to Internal Modem.

4 Drag Internal Modem to the top of the Port Configurations list to make it the preferred,

or primary, network interface.

5 Choose Internal Modem from the Show pop-up menu and click PPP.

6 Enter the information from your ISP and click Apply Now.

Appendix C Connecting to the Internet 71

To test your Internet configuration:

1 Open the Internet Connect application (in the Applications folder).

2 Click the Internal Modem icon, if necessary.

3 Enter your dial-up telephone number, account name, and password, if necessary.

4 Click Connect.

Internet Connect dials your ISP and establishes a connection.

To connect automatically when you start an Internet application, such as a

web browser or email:

1 Click PPP Options (in the PPP pane of Network preferences).

2 Select the “Connect automatically when needed” checkbox.

3 Click OK and Apply Now.

72 Appendix C Connecting to the Internet

DSL, Cable Modem, or LAN Internet Connections

If you connect to the Internet using a DSL or cable modem or Ethernet LAN, ask your

ISP or network administrator how you should configure your Internet connection:

Â Manually: With a manual configuration, your ISP or network administrator provides

a static IP address and other information that you enter in Network preferences.

Â Using Dynamic Host Configuration Protocol (DHCP): With a DHCP configuration,

the DHCP server automatically enters the information for you.

Â Using Point-to-Point Protocol over Ethernet (PPPoE): If you use a DSL modem and

need a user name and password to connect to the Internet, you may need to

configure your network to use PPPoE.

Make sure you have the information from your ISP available as you configure your

network (see page 67).

To set up Network preferences for the built-in Ethernet port:

1 Choose Apple () > System Preferences from the menu bar.

2 Click Network.

3 Choose Network Port Configurations from the Show pop-up menu.

4 Select the On checkbox next to Built-in Ethernet.

5 Drag Built-in Ethernet to the top of the Port Configurations list to make it the preferred,

or primary, network interface.

Next, follow the instructions to configure your network manually, using DHCP, or using

PPPoE, as instructed by your ISP or network administrator.

Appendix C Connecting to the Internet 73

Manual Configuration

Have your static IP address, router address, and subnet mask from your ISP ready

(see page 67).

To set up a manual configuration:

1 In Network preferences, choose Built-in Ethernet from the Show pop-up menu.

2 Click TCP/IP, if necessary.

3 Choose Manually from the Configure IPv4 pop-up menu.

4 Type the other information into the corresponding fields.

5 Click Apply Now.

Once you configure your network, your connection is ready. Open your web browser

(or another TCP/IP application) to test your Internet connection.

74 Appendix C Connecting to the Internet

DHCP Configuration

After you set up a DHCP configuration, the DHCP server automatically provides your

network information.

To set up a DHCP configuration:

1 In Network preferences, choose Built-in Ethernet from the Show pop-up menu.

2 Click TCP/IP, if necessary.

3 Choose Using DHCP from the Configure IPv4 pop-up menu.

4 Click Apply Now.

Open your web browser (or another TCP/IP application) to test your Internet

connection.

Note: Unless your ISP instructs you to do otherwise, ignore the DHCP Client ID field

and the Search Domains field.

Appendix C Connecting to the Internet 75

PPPoE Configuration

Some DSL-based ISPs use Point-to-Point Protocol over Ethernet (PPPoE). If you use a

DSL modem and need a user name and password to connect to the Internet, check

with your ISP to determine if you should connect using PPPoE.

To set up a PPPoE connection:

Have your user name, password, and if required, the domain name server (DNS)

address from your ISP available as you configure your network (see page 67).

1 In Network preferences, choose Built-in Ethernet from the Show pop-up menu.

2 Click PPPoE and select “Connect using PPPoE.”

3 Type the information into the corresponding fields. If you want all users of your

computer to use the same connection method, select “Save password.”

76 Appendix C Connecting to the Internet

Note: To connect automatically when you start a TCP/IP application, such as a web

browser or email, click PPPoE Options, then select “Connect automatically when

needed” and click OK.

4 Click TCP/IP and choose either Using PPP or Manually from the Configure IPv4 pop-up

menu, as instructed by your ISP. If you have a static IP address from your ISP, choose

Manually and type the address in the IP Address field.

5 Type the domain name server (DNS) addresses in the DNS Servers field.

6 Click Apply Now.

Appendix C Connecting to the Internet 77

Once you configure your network, your Internet connection is ready. You can open your

web browser or other TCP/IP application to test your connection.

Important: If you did not select the option to connect automatically, you will need to

open the Internet Connect application, choose the correct configuration, and then click

Connect. For more information, choose Help > Internet Connect Help from the menu

bar at the top of the display.

AirPort Wireless Connection

If your iMac G5 has an AirPort Extreme Card installed, you can configure your AirPort

network and Internet connection using AirPort Setup Assistant, located in the Utilities

folder within your Applications folder. The assistant helps you configure the AirPort

Base Station and set up your computer to use AirPort. For more information about your

AirPort Base Station, see the guide that came with your base station.

If your AirPort Base Station is already configured, in most cases your AirPort Extreme

Card is ready to access it immediately.

To check if you have access to an AirPort network:

m Click the AirPort status icon in the menu bar and choose an AirPort network listed

there.

If you don’t see an AirPort network listed, you can use AirPort Setup Assistant to check

or change your settings, or you can change them using the Network pane of System

Preferences.

78 Appendix C Connecting to the Internet

Setting Up an AirPort Connection Manually

Gather the following information from your system administrator if you’ll be setting up

a manual connection.

If you’ll be connecting using DHCP, most of this information is provided to your

computer automatically by the network, so ask your system administrator what is

required.

Â Domain name server (DNS) addresses, if necessary

Â DHCP or manual IP address configuration

Â IP address

Â Router address

Â Subnet mask

Â Password, if required

Next, make sure your AirPort connection options are active in Network preferences.

To set up Network preferences for an AirPort connection:

1 Choose Apple () > System Preferences from the menu bar.

2 Click Network.

3 Choose Network Port Configurations from the Show pop-up menu.

4 Select the On checkbox next to AirPort.

Appendix C Connecting to the Internet 79

Next, follow the instructions to configure your network either manually or using DHCP,

as instructed by your ISP or network administrator. If you’re setting up your network

yourself, it may be easier to configure the network using DHCP, because the server

assigns IP addresses automatically.

5 Choose AirPort from the Show pop-up menu.

6 Click TCP/IP, if necessary.

7 In the Configure IPv4 pop-up menu, choose either Manually or Using DHCP.

Â If you chose Manually, type the other information into the corresponding fields.

Â If you chose Using DHCP, you don’t need to enter any further information unless your

system administrator has instructed you to do so.

8 Click AirPort and select options for joining an AirPort Extreme network after restarting

or when your computer wakes from sleep.

9 Click Apply Now.

Once you configure your AirPort settings, you are ready to connect.

To test your AirPort connection:

m Click the AirPort status icon in the menu bar and choose Turn AirPort On.

Any AirPort Extreme network in range should appear in the menu.

80 Appendix C Connecting to the Internet

Troubleshooting Your Connection

Cable Modem, DSL, and LAN Internet Connections

If you can’t connect to the Internet using your AirPort, built-in Ethernet, or internal

modem, you can use Network Diagnostics to diagnose connection problems. Click

“Assist me” in the network pane of System Preferences, then click Diagnostics to open

Network Diagnostics and follow the onscreen instructions.

If Network Diagnostics can’t resolve the problem, there may be a problem with the

Internet service provider (ISP) you are trying to connect to, with an external device you

are using to connect to your ISP, or with the server you are trying to access. You can

also try the following steps

Check the cables and power supplies

Make sure all modem cables are firmly plugged in, including the modem power cord,

the cable from the modem to the computer, and the cable from the modem to the wall

jack. Check the cables and power supplies to Ethernet hubs and routers.

Turn the modem on and off and reset the modem hardware

Turn off your DSL or cable modem for a few minutes, then turn it back on. Some ISPs

recommend that you unplug the modem’s power cord. If your modem has a reset

button, you can press it either before or after you turn the power off and on.

PPPoE Connections

If you are unable to connect to your Internet service provider using PPPoE, first check

the cables and power supplies, then turn the power off and on and reset the modem

hardware.

Check System Preferences settings:

1 Choose Apple () > System Preferences.

2 Click Network.

3 Choose Network Port Configurations from the Show pop-up menu.

4 Drag Built-in Ethernet to the top of the Port Configurations list.

5 Choose Built-in Ethernet from the Show pop-up menu.

6 Click PPPoE.

7 Select “Connect using PPPoE.”

8 Check the Account Name field to be sure you have entered the correct information

from your ISP.

9 Retype your password if you chose to save your password, to be sure it is correct.

10 Click TCP/IP. Make sure you’ve entered the correct information from your ISP

in this pane.

11 Click Apply Now.

Appendix C Connecting to the Internet 81

Network Connections

If you have two or more computers attempting to share an Internet connection, be

sure that your network is set up properly. You need to know if your ISP provides only

one IP address or if it provides multiple IP addresses, one for each computer.

If only one IP address is used, then you must have a router capable of sharing the

connection, also known as network address translation (NAT) or “IP masquerading.” For

setup information, check the documentation provided with your router or ask the

person who set up your network. The AirPort Extreme Base Station may be used to

share one IP address among multiple computers. For information on using the AirPort

Extreme Base Station, check the onscreen help or visit the Apple AirPort website at

www.apple.com/airport.

If you cannot resolve the issue using these steps, contact your ISP.

Communications Regulation Information

FCC Compliance Statement

This device complies with part 15 of the FCC rules.

Operation is subject to the following two

conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any

interference received, including interference that

may cause undesired operation. See instructions if

interference to radio or television reception is

suspected.

Radio and Television Interference

This computer equipment generates, uses, and can

radiate radio-frequency energy. If it is not installed

and used properly—that is, in strict accordance with

Apple’s instructions—it may cause interference with

radio and television reception.

This equipment has been tested and found to

comply with the limits for a Class B digital device in

accordance with the specifications in Part 15 of FCC

rules. These specifications are designed to provide

reasonable protection against such interference in a

residential installation. However, there is no

guarantee that interference will not occur in a

particular installation.

You can determine whether your computer system is

causing interference by turning it off. If the

interference stops, it was probably caused by the

computer or one of the peripheral devices.

If your computer system does cause interference to

radio or television reception, try to correct the

interference by using one or more of the following

measures:

Â Turn the television or radio antenna until the

interference stops.

Â Move the computer to one side or the other of the

television or radio.

Â Move the computer farther away from the

television or radio.

Â Plug the computer into an outlet that is on a

different circuit from the television or radio. (That

is, make certain the computer and the television or

radio are on circuits controlled by different circuit

breakers or fuses.)

If necessary, consult an Apple-authorized service

provider or Apple. See the service and support

information that came with your Apple product. Or,

consult an experienced radio/television technician

for additional suggestions.

Changes or modifications to this product not

authorized by Apple Computer, Inc., could void the

EMC compliance and negate your authority to

operate the product.

This product has demonstrated EMC compliance

under conditions that included the use of compliant

peripheral devices and shielded cables between

system components. It is important that you use

compliant peripheral devices and shielded cables

(including Ethernet network cables) between system

components to reduce the possibility of causing

interference to radios, television sets, and other

electronic devices.

Responsible party (contact for FCC matters

only): Apple Computer, Inc. Product Compliance, 1

Infinite Loop M/S 26-A, Cupertino, CA 95014-2084,

408-974-2000.

Bluetooth Information

FCC Bluetooth Wireless Compliance

The antenna used with this transmitter must not be

colocated or operated in conjunction with any other

antenna or transmitter subject to the conditions of

the FCC Grant.

Bluetooth Industry Canada Statement

This Class B device meets all requirements of the

Canadian interference-causing equipment

regulations.

Cet appareil numérique de la Class B respecte toutes

les exigences du Règlement sur le matériel brouilleur

du Canada.

Bluetooth Europe–EU Declaration of Conformity

This wireless device complies with the specifications

EN 300 328, EN 301-489, and EN 60950 following the

provisions of the R&TTE Directive.

Industry Canada Statement

Complies with the Canadian ICES-003 Class B

specifications. Cet appareil numérique de la classe B

est conforme à la norme NMB-003 du Canada.

VCCI Class B Statement

European Community

Complies with European Directives 72/23/EEC and

89/336/EEC, and 99/5.EC.

Laser Information

Do not attempt to disassemble the cabinet

containing the laser. The laser beam used in this

product is harmful to the eyes. The use of optical

instruments, such as magnifying lenses, with this

product increases the potential hazard to your eyes.

For your safety, have this equipment serviced only

by an Apple Authorized Service Provider.

Because of the optical disc drive in your computer,

your computer is a Class 1 laser product. The Class 1

label, located in a user-accessible area, indicates that

the drive meets minimum safety requirements. A

service warning label is located in a service-

accessible area. The labels on your product may

differ slightly from the ones shown here.

Exposure to Radio Frequency Energy

The radiated output power of the AirPort Extreme

Card in this device is far below the FCC radio

frequency exposure limits for uncontrolled

equipment. This device should be operated with a

minimum distance of at least 20 cm between the

AirPort Extreme Card antennas (see page 28) and a

person's body and must not be co-located or

operated with any other antenna or transmitter.

Mouse Class 1 LED Information

The Apple optical mouse is a Class 1 LED product in

accordance with IEC 60825-1 A1 A2. This product

complies with the requirements of European

Directives 72/23/EEC and 89/336/EEC.

It also complies with the Canadian ICES-003 Class B

Specification.

Taiwan Statement

Korea Statement

High-Risk Activities Warning

This computer system is not intended for use in the

operation of nuclear facilities, aircraft navigation or

communications systems, or air traffic control

machines, or for any other uses where the failure of

the computer system could lead to death, personal

injury or severe environmental damage.

ENERGY STAR

Compliance

As an ENERGY STAR

partner, Apple has determined

that standard configurations of this product meet

the ENERGY STAR guidelines for energy efficiency.

The ENERGY STAR program is a partnership with

office product equipment manufacturers to promote

energy-efficiency. Reducing energy consumption of

office products saves money and reduces pollution

by eliminating wasted energy.

Disposal and Recycling Information

The backlight lamp in this product contains mercury.

Dispose according to local, state, and federal laws.

For information about Apple’s recycling program, go

to www.apple.com/environment/summary.html

Battery Disposal

Dispose of batteries according to your local

environmental laws and guidelines.

Nederlands: Gebruikte batterijen kunnen worden

ingeleverd bij de chemokar of in een speciale

batterijcontainer voor klein chemisch afval (kca)

worden gedeponeerd.

Deutschland: Das Gerät enthält Batterien. Diese

gehören nicht in den Hausmüll. Sie können

verbrauchte Batterien beim Handel oder bei den

Kommunen unentgeltlich abgeben. Um

Kurzschlüsse zu vermeiden, kleben Sie die Pole der

Batterien vorsorglich mit einem Klebestreifen ab.

Taiwan:

Warning: Making adjustments or performing

procedures other than those specified in your

equipment’s manual may result in hazardous

radiation exposure.

Class 1 label

Service warning label

Telephone and Apple 56K Modem

Information

Notify Your Telephone Company

Some telephone companies require that you notify

the local business office when you hook up a

modem to their lines.

Information You Need in the United States

The internal modem complies with Part 68 of the

FCC rules. On the back of this equipment is a label

that contains, among other information, the FCC

registration number and ringer equivalence number

(REN). If requested, provide this information to your

telephone company.

Â Ringer equivalence number (REN): 0.1B The REN is

useful to determine the quantity of devices you

may connect to your telephone lines and still have

all those devices ring when your telephone

number is called. In most, but not all areas, the

sum of the RENs of all devices connected to one

line should not exceed five (5.0). To be certain of

the number of devices you may connect to your

line, as determined by the REN, you should contact

your local telephone company to determine the

maximum REN for your calling area.

Â Telephone jack type: USOC, RJ-11 An FCC-compliant

telephone cord and modular plug are provided

with this equipment. This equipment is designed

to be connected to the telephone network or

premises wiring using a compatible modular jack

that complies with Part 68 rules. See the

installation instructions for details.

Telephone Line Problems

If your telephone doesn’t work, there may be a

problem with your telephone line. Disconnect the

modem to see if the problem goes away. If it doesn’t,

report the problem either to your local telephone

company or to your company’s telecommunications

people.

If disconnecting the modem eliminates the problem,

the modem itself may need service. See the service

and support information that came with your Apple

product for instructions on how to contact Apple or

an Apple-authorized service provider for assistance.

If you do not disconnect your modem when it is

adversely affecting the telephone line, the telephone

company has the right to disconnect your service

temporarily until you correct the problem. The

telephone company will notify you as soon as

possible. Also, you will be informed of your right to

file a complaint with the FCC.

The telephone company may make changes in its

facilities, equipment, operations, or procedures that

could affect the operation of your equipment. If this

happens, the telephone company will provide

advance notice in order for you to make the

necessary modifications to maintain uninterrupted

service.

The internal modem will not work with party lines,

cannot be connected to a coin-operated telephone,

and may not work with a private branch exchange

(PBX).

Telephone Consumer Protection Act

The Telephone Consumer Protection Act of 1991

makes it unlawful for any person to use a computer

or other electronic device to send any message via a

telephone fax machine unless such message clearly

contains, in a margin at the top or bottom of each

transmitted page or on the first page of the

transmission, the date and time it was sent and an

identification of the business or other entity, or

individual sending the message and the telephone

number of the sending machine of such business,

entity, or individual.

Information You Need in Canada

The Industry Canada (IC) label identifies certified

equipment. This certification means that the

equipment meets certain telecommunications

network protective, operational, and safety

requirements. The Department does not guarantee

the equipment will operate to a user’s satisfaction.

Before installing this equipment, make sure that you

are permitted to connect to the facilities of the local

telecommunications company. Be sure you use an

acceptable method of connection to install the

equipment. In some cases, you may extend the

company’s internal wiring for single-line individual

service by means of a certified telephone extension

cord. Be aware, however, that compliance with these

conditions may not prevent degradation of service

in some situations.

Repairs to certified equipment should be made by

an authorized Canadian maintenance facility

designated by the supplier. Any equipment

malfunctions or repairs or alterations that you make

to this equipment may cause the

telecommunications company to request that you

disconnect the equipment.

In Canada, contact Apple at: 7495 Birchmount Road,

Markham, Ontario, L3R 5G2, 800-263-3394

Warning: Users should ensure for their own

protection that the electrical ground connections

of the power utility, telephone lines, and internal

metallic water pipe system, if present, are

connected together. This precaution may be

particularly important in rural areas.

Users should not attempt to make such connections

themselves, but should contact the appropriate

electric inspection authority or electrician.

Â Load number: 0.1 The load number (LN) assigned

to each terminal device denotes the percentage of

the total load to be connected to the telephone

loop that is used by the device, to prevent

overloading. The termination of a loop may consist

of any combination of devices, subject only to the

requirement that the sum of the load numbers of

all devices does not exceed 100.

Â Telephone jack type: CA-11

Informations Destinées aux Utilisateurs Canadiens

L’étiquette d’Industrie Canada identifie un matériel

homologué. Cette étiquette certifie que le matériel

est conforme à certaines normes de protection,

d’exploitation et de sécurité des réseaux de

télécommunications. Le Ministère n’assure toutefois

pas que le matériel fonctionnera à la satisfaction de

l’utilisateur.

Avant d’installer ce matériel, l’utilisateur doit

s’assurer qu’il est permis de la raccorder au réseau de

l’enterprise locale de télécommunication. Le matériel

doit également être installé en suivant une méthode

acceptée de raccordement. Dans certains cas, le

câblage appartenant à l’enterprise utilisé pour un

service individuel à ligne unique peut être prolongé

au moyen d’un dispositif homologué de

raccordement (cordon prolongateur téléphonique).

L’abonné ne doit pas oublier qu’il est possible que la

conformité aux conditions énoncées ci-dessus

n’empêche pas la dégradation du service dans

certaines situations. De fait, les enterprises de

télécommunication ne permettent pas que l’on

raccorde un matériel aux prises d’abonnés, sauf dans

les cas précis prévus par les terifs particuliers de ces

enterprises.

Les réparations de matériel homologué doivent être

effectuées par un centre d’entretien canadien

autorisé désigné par la fournisseur. La compagnie de

télécommunications peut demander à l’utilisateur de

débrancher un appareil suite à des réparations ou à

des modifications effectuées par l’utilisateur ou en

raison d’un mauvais fonctionnement.

Veuillez contacter Apple pour des informations

supplémentaires:

Apple Canada, Inc.

7495 Birchmount Road

Markham, Ontario

Canada L3R 5G2

Service à la clientèle d’Apple Canada: 800-263-3394

L’utilisateur ne doit pas tenter de faire ces

raccordements lui-même; il doit avoir recours à une

service d’inspection des installations électriques ou à

un électricien, selon le cas.

Â Numéro de charge: 0.1 L’indice de charge (IC)

assigné à chaque dispositif terminal indique, pour

éviter toute surcharge, le pourcentage de la

charge totale qui sera raccordée à un circuit

téléphonique bouclé utilisé par ce dispositif. La

terminaison du circuit bouclé peut être constituée

de n’importe quelle combinaison de dispositifs

pourvu que la somme des indices de charge de

l’ensemble des dispositifs ne dépasse pas 100.

Â Type de prise téléphonique: CA-11

Information You Need in the United Kingdom

This terminal equipment is intended for direct

connection to the analogue Public Switched

Telecommunications Network and is approved for

use within the United Kingdom with the following

features:

Â Modem facility

Â Autocalling facility

Â Autoanswer facility

Â DTMF signaling

Operation in the absence of proceed indication or

upon detection of proceed indication

This product is in conformity with relevant

regulatory standards following the provisions of

European Council Directives 73/23/EEC (Low Voltage

Directive) and 89/336/EEC amended by 92/31/EEC

(EMC Directive).

Informationen fur Deutschland

Diese Modem-Karte ist als Endeinrichtung

vorgesehen und muss an ein TAE mit F-Kodierung

angeschlossen werden. Diese Endeinrichtung ist in

Konformität gemäss Niederspannungsrichtlinie 73 /

23 / EWG sowie EMC-Richtlinien 89 / 336 / EWG und

92 / 31 / EWG.

Informations pour la France

Ce matériel est conforme aux normes applicables de

sécurité éléctrique d’après la directive 73 / 23 / CEE

et aux normes applicables de comptabilité

éléctromagnétique d’après la directive 89 / 336 /

CEE, modifié par la directive 92 / 31 / CEE.

Avertissement : Pour sa propre protection,

l’utilisateur doit s’assurer que tout les fils de mise à

la terre du secteur, des lignes téléphoniques et les

canalisations d’eau métalliques, s’il y en a, soient

raccordés ensemble. Cette précaution est

particulièrement importante dans les régions

rurales.

Information You Need in Australia

All telecommunications devices are required to be

labelled as complying to the Australian

telecommunications standards, ensuring the health

and safety of the operator and the integrity of the

Australian telecommunications network. To provide

compliance with the Australian Communications

Authority’s technical standards, please ensure that

the following AT commands are maintained:

Â ATB0 (ITU/CCITT operation)

Â AT&G0 (no guard tone)

Â AT&P1 (33/66 pulse dial make/break ratio)

Â ATS0 = 0 or ATS0 = 1 (no answer or answer greater

than one ring)

Â ATS6 = 95 (DTMF period between 70–255 ms)

Â ATS11 = 95 (DTMF period between 70–255 ms)

For calls that are automatically generated, a total of

three call attempts are allowed to a telephone

number, with a minimum period between calls of 2

seconds. If the call does not connect after three

attempts, 30 minutes must expire before automatic

redialing may be initiated. Failure to set the modem

(and any associated communications software) to

the above settings may result in the modem being

non-compliant with Australian telecommunications

standards. Under these circumstances a user could

be subject to significant penalties under the

Telecommunications Act 1997.

This modem must be properly secured in order for

you to use it. Telecommunications network voltages

exist inside the computer and the

telecommunications line connection must be

removed before opening the computer.

Information You Need in New Zealand

This modem is fully approved to operate on the New

Zealand telecommunications network under

Telepermit number PTC 211/04/002. All

telecommunications devices are required to hold a

Telepermit and be labelled accordingly with the

approved Telepermit number to comply with the

New Zealand telecommunications standards,

ensuring the health and safety of the operator and

the integrity of the New Zealand

telecommunications network. To ensure compliance,

all calls that are automatically generated should not

make more than 10 call attempts to the same

number within any 30 minute period with a

minimum period between calls of 30 seconds.

Failure to adhere to these standards may result in

the modem being non-compliant with New Zealand

Telecom standards. Under these circumstances a

user could be subject to significant penalties.

Important: The grant of a Telepermit for any item of

terminal equipment indicates that only Telecom has

accepted that the item complies with minimum

conditions for connection to its network. It indicates

no endorsement of the product by Telecom, nor

does it provide any sort of warranty. Above all, it

provides no assurance that any item will work

correctly in all respects with another item of

Telepermitted equipment of a different make or

model, nor does it imply that any product is

compatible with all of Telecom’s network services.

Index

AirPort Extreme 28

connection 69

problems using 56

setting up 77

analog audio 34

application freeze 21

applications 22

audio line in port 15

battery

replacing the internal backup battery 48

built-in microphone 13

Built-in speakers 13

burning a CD-R or CD-RW disc 38

burning a DVD 39

cable modem 72

cameras

digital 24

DV 26

Carrying Your iMac G5 61

burning (recording) 38

CD-ROM drive 36

changing

System Preferences 17

the desktop 17

cleaning your computer 61

Combo drive 13, 36

Computer disposal 84

connecting

a printer 18

headphones 19

mobile phone 29

PDA via Bluetooth 29

to a network 32

to an external display or VGA projector 34

to a TV, video projector, or VCR 34

date and time settings lost 57

DHCP 69

configuration 74

dial-up

connection 69

modem 69

dial-up connection 65

digital video camera 26

display

cleaning 61

downloading software 19

DSL 69, 72

DVD

burning (recording) 39

DVD-ROM/CD-RW Combo drive 13, 36

DVD-Video, playing 38

Dynamic Host Configuration Protocol (DHCP) 72

ejecting a disc 57

eject key 13

environment 64

ergonomics 63

Ethernet 32

port 15

external hard disks 26

FireWire

connecting devices 26

ports 15

FireWire Target Disk Mode 27

floppy disk drives 24

Force Quit 21

freezing up 53

frozen application 21

game pads 24

90 Index

hard disks 26

Headphone Out/Optical Audio Out Port 33

headphones, speakers 15

iDVD 39

iMac G5 – Back View 14

iMac G5 – Front View 12

inserting a CD or DVD 37

installing

applications 55, 56

Classic support 55, 56

Mac OS 9 55, 56

Mac OS X 55, 56

Internet

configuration 71

connecting to 8, 65, 77

problems connecting 57, 80

settings 67

Internet service provider 65

iPod 26

ISP 65

joysticks 24

keyboard 7, 24

controls 39

ergonomics 64

LAN 72

connection 69

Mac Help 22

Mac OS X 16

manual Internet configuration 73

memory 15

installing additional memory 41

seeing how much memory your computer has 47

modem

cable 32, 65

DSL 32, 65

port 15

monitoring

a printer 18

mouse 7, 13

ergonomics 64

network connections 81

Network Setup Assistant 65

optical disc drive 13, 36

Point-to-Point Protocol 69, 72, 75

power button 15

power indicator light 13

power socket 15

PPPoE 69

configuration 75

Print & Fax preferences 18

printing 18

setup 18

problems

AirPort Extreme 56

computer freezes during startup 54

computer won’t respond 53

computer won’t start up 54

connecting to Internet 80

date and time settings lost 57

ejecting a disc 57

Internet connection 57

problem with an application 56

safety 62

scanners 24, 26

security slot 15

securing your computer 40

serial number 57

setting up a printer 18

setting up your computer 6

shutting down 9

sleep 9

Software Update 19

specifications 59

static IP address 73

stopping

an application 21

SuperDrive 13, 36

System Preferences 17

System Profiler 59

testing your Internet configuration 71

transferring

files or documents 20

troubleshooting 53

updating software 19

USB 24

connecting devices 24

hubs 25

ports 13, 15

Index 91

using multiple devices at once 25

video out port 15, 34

volume controls 13

wireless networking and Internet access 28

working with a printer 18