The Housing Referral Office (HRO) would like to take this opportunity to welcome you

and your family to the Kaiserslautern Military Community (KMC). We hope you will

enjoy your new home and your stay in Germany!

The proactive HRO staff works diligently to locate and list housing assets. All properties

will be inspected initially and evaluated based on community fair rental value and overall

To obtain listings you may visit the DoD website www.homes.mil and type in ‘Air Force

Polizei 110

Ambulance 112

Landstuhl Emergency Room DSN: 590-6321/6322

AMERICAN RED CROSS

CIV: 06371-47-2171/5464

CIV: 0631-411-8722/8702

Landstuhl DSN: 590-7298

CIV: 06371-9464-7298

Fraud, Waste & Abuse DSN: 480-2457

LEGAL ASSISTANCE

Ramstein Legal Office DSN: 480-5911-5912

CIV: 06371-47-5911/5912

CIV: 0631-411-8848

BLDG 1001

Org Box Email: KMCHousing@us.af.mil

FACILITIES SECTION (On-Base Housing) DSN: 489-7108

(Pre/Final inspections of Gov’t Qtrs.) CIV: 0631-536-7108

HOUSING REFERRAL OFFICE – HRO DSN: 489-6643/6659

(Off-base housing inspections, complaint mediation) CIV: 0631-536-6643/6659

Hours of Operation:

Mon-Thurs 0800-1530 hrs.

Org Box Email: [email protected]

A rental contract is a legal binding document between you and the landlord. The Legal

to this contract, but merely acknowledges its existence and certifies that personnel have

conditions specifically addressed in the contract, the provisions of local German rental

laws apply. Our customers need to understand the responsibilities and limitations of the

HRO personnel. The HRO is not a party to your rental contract, but merely

After finding your dream house, please use the following steps to finalize the contract:

paperwork to your finance office.

the original to your landlord; keep one copy for your records, VAT office and FMS. Be

sure you have plenty of copies and always have a copy of your orders handy.

SPECIAL CONDITIONS

misconduct. It will be beneficial if you read and understand the context of your contract.

If in case you do not understand, please do not hesitate to contact us.

premises does not terminate the residential lease. However, before a house is sold, a

as a result of a landlord’s refusal to renew a lease or other permit continued occupancy,

the move is for the member’s convenience. Meaning, the member’s relocation to another

economy quarters is not a Government funded move. JFTR, U5355, D-3, Armed Forces

Armed Forces member who relocates or whose dependent relocates from leased or rented

housing by reason of foreclosure action against the landlord is authorized a short distance

household goods move. This provision does not apply if a member and/or dependent is

the homeowner.

have the landlord sign the rental contract. Do not pay any deposit on the premises until

the contract is finalized through housing. If you pay a deposit just for taking the house

payment obligation. If you locate a housing unit that is not listed with Housing Referral,

an inspection must be performed to ensure minimum adequacy standards are met and

should be `identified in the rental contract.

Do not arrange delivery of household goods or loaner furniture or initiate automatic

rent/utility payments until you have a signed rental contract approved by the Housing

All security deposits are interest bearing and the interest accrues to the tenant. It must be

posted in an account separate from the landlord’s other assets in order to protect it from

the landlord’s creditors in case of insolvency. The tenant may demand proof of proper

posting and withhold rent until proof is provided. Keep in mind that the landlord can

hold the deposit for a reasonable time (up to 6 months) after vacating the premises as

long as there are open claims (utilities, damages) against the tenant. In the event your

landlord retains all or a portion of the security deposit, the landlord must provide a

written description and an itemized list of all deductions. Please contact our office if 30

days had passed and you have not received your security deposit. If you PCS’d and you

Members who are authorized to live on the economy will receive Overseas Housing

Allowance (OHA), utility allowance, as well as a one-time Move-In Housing Allowance

month’s rent and security deposit; ask your counselor.

The monthly rent must be paid in advance to the landlord and received on the 3

work

before it becomes a problem. You also may contact our office and request assistance in

relationship.

The easiest method in paying your rent is to provide your local bank with the bank

Be considerate of other tenants in the building. Be a good neighbor and keep stereo and

Cleanliness is essential, particularly in the kitchen area. All trash must be disposed of on

proper ventilation techniques are not used. Open windows on a regular basis to ensure

Due to the type of construction used in Germany, ventilation is a “must” to keep your

home free of mold and mildew. Please read the following instructions on how you can

avoid mold.

prevent cooling out of the house, apply “flash ventilation” during cold weather,

that is open windows full scale for a couple of minutes to ensure cross flow of air

while shutting down the heat

windows on opposing sides.

A dog kept indoors needs proper exercise; it should be taken for a walk several times a

day (at least one hour per day). Dogs are not to be chained within the apartment or kept

where it will not be disturbed. A clean feeding bowl and a well-filled water bowl are a

must.

(doghouse) must be suitable for each dog size, they also must be weather protected. The

doghouse is to be kept clean and dry. The interior of the kennel is also to be kept clean,

The outside of a doghouse requires a resting board to protect the dog against excessive

heat or sun, a shady place has to be available. Daily feedings and sufficient fresh water

have to be available. It is the owner’s responsibility to check their pet at least once a day.

Dogs need attention, care and most importantly love. Those who offer dogs a home and

apply the above requirements will be rewarded with devotion and thankfulness.

VETERINARY SERVICES DSN: 493-4444

To make your assignment more comfortable, our Furnishings Management Section

household goods early, as stateside bases do not have loaner furnishings. Permanent

furnishings include wardrobes, transformers, and all appliances. These items may be

Installation Commander may authorize exceptions when circumstances warrant; for

CIV: 06371-47-5309

(only by appointment – register online) CIV: 06371-541-9086

1. Who is eligible?

In 1993, Germany made recycling mandatory for all residents including US Forces. As

American ambassadors and good neighbors, we all need to do our part to make this a

successful program. Listed here are some of your recycling responsibilities. General

requirements are given below. Burning leaves or any trash is forbidden. It is your

responsibility to safely discard items which would have an effect on our environment.

sized glass items or plate glass outside the glass collection containers. This becomes a

safety concern for all children. Remove corks and lids before placing them in the glass

domes. It is not necessary to remove labels.

to conserving natural resources like water and wool.

WHAT GOES INTO THE PAPER RECYCLING CONTAINER?

Compound materials like beverage cartons do not belong in the paper container but have

cartons, and cardboard must be recycled.

WHAT GOES IN THE RESIDUAL WASTE CONTAINER?

Garden waste such as leaves, lawn clippings, herbage, deceased plants. Kitchen waste

like vegetable and fruit scraps, coffee and tea bags, egg shells, paper towels, bread,

banana and citrus peels, food leftovers including meat or fish. Other organic waste like

following to avoid unpleasant surprises:

• Wrap moist material in newspaper

with a garden. The other option is to use a bio container which is provided by the county.

WHAT BELONGS IN THE YELLOW BAG?

Metals: food cans, beverage cans, aluminum foil or – lids.

Compound materials: juice and milk cartons, materials for vacuum packing.

such as: furniture, rugs, big toys, lawn furniture, suitcases, etc.

On the day of collection put your items outside next to the road ready for pick-up at 6:00

AM.

Bulk waste is picked up upon call. Every household connected to the garbage collection

system can request bulk waste pick-up in household quantities twice per year. After

Kaiserslautern County

Kusel County

county administration Kaiserslautern for time and location.

LARGE ELECTRICAL APPLIANCES

OFF-BASE RESIDENTS:

CIV: 06371-47-4191

Landstuhl Bldg. 93701 DSN: 486-6881

CIV: 06371-86-6881

CIV: 0631-536-6280

CIV: 0631-411-8730

CIV: 06372-842-3428