Emails and phone calls can get lost in the shue, but text messages are much more likely to be read,
especially by younger candidates in the Millennial and Gen Z pools. According to recent research, 97% of
Americans text at least once per day (source: Pew), while 83% read text messages they receive within five
minutes of their arrival (source: Flowroute). With supporting data like that, it should be no surprise that a
successful modern recruiting strategy needs to include text messaging as a communication channel.
Text messaging can help keep candidates engaged in the recruitment phase (particularly if the review process
is prolonged as it tends to be in government), and its convenience can help accelerate time-to-hire by making
it easier to schedule important meetings or tasks. Text messaging also gives you an opportunity to stay
connected with candidates even if you don’t move forward with them, leaving them with a positive impression
of your employee brand and helping you build a rolodex of potential future candidates.
Here are 13 essential text templates you can use to help you keep candidates in the loop on the status and
fully engaged with the recruitment process.
TEXT
TEMPLATES
13 MUSTHAVE
TO ENHANCE RECRUITING
JOB APPLICATION INVITATION
Hi [name], my name is [employee] at [organization name]. I found your resume on [job board] and was very
impressed with your experience. We have an opening for [position] that I feel you would be a great fit for.
If you’d like to hear more details, here is a link to the full job description: [job listing URL] Have a nice day!
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RECEIPT OF APPLICATION
Hi [name], [organization name] would like to let
you know we have received your application
and are reviewing it now. If it is a good fit, we
will reach out to schedule an interview. Thank
you for applying to [organization name]!
Hi [name], [organization name] would like
to let you know we have received your
application and are reviewing it now. [Public
sector] job application processes sometimes
take a bit longer than usual, but rest assured
we will reach out and let you know your status
as soon as we can. Thank you for applying to
[organization name]!
JOB INTERVIEW
INVITATION/REMINDER
Hi [name]. We are pleased to move you
forward to the next step for the [position]
role. You are invited to interview with [hiring
committee member(s)]. We will be in touch
via email with proposed times for meeting.
Thank you!
Hi [name]. We’re looking forward to seeing
you tomorrow at [time]. Our oce is located
at [map URL]. Please contact me at this
number if you have any questions.
Hi [name]. We’re looking forward to meeting
you virtually tomorrow at [time]. Please access
the interview portal by clicking [portal/video
conference URL] at the appropriate time.
Please contact me at this number if you have
any questions.
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FOLLOW UP AFTER AN INTERVIEW
Hi [name]. It was nice meeting you today. We
will be in touch about next steps shortly. If you
have any other questions in the meantime,
please don’t hesitate to reach out.
Hi [name]. Thank you for your time and
interest in [organization]. We’ve decided to
go with another candidate at this time, but
we’d love to keep you up-to-date on our job
listings for the future. Please visit [careers
site URL] and sign up for job alerts related to
your expertise to stay in the loop.
FOLLOW UP ON
EXAMS/SKILLS TESTING
Hi [name]. The results of your recent exams/
skills testing for [position] are in. You can
access your online application here [careers
site URL] to view your results.
RESCHEDULE AN INTERVIEW
Hi [name]. Due to a scheduling conflict, we
will unfortunately need to reschedule your
interview scheduled for [day and time]. I
apologize for the inconvenience. Look out for
an email on reschedule dates and times.
RECONNECT WITH PAST APPLICANT
Hi [name], this is [employee] reaching out
from [organization name]. We have several
openings and think you would be a good
candidate for one of them. If you’re interested,
please view here [job listing URL]. Have a
nice day!
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CONGRATULATE NEW HIRE AND TALK NEXT STEPS
Hi [name], we're thrilled to have you as part of
the [organization] team! Your start date is
[start date]. We'll be sending you onboarding
details shortly. Please fill these out at your
earliest convenience – you can start now! If
you have any questions before your first day,
please feel free to email me at [email address].
Hi [name], we're so excited to welcome you
to the [organization] team! Your start date
is [start date]. Please click here [portal link] to
access your onboarding platform, get familiar
with your role, and fill out new hire paperwork.
Please complete these at your earliest
convenience – you can start now! If you have
any questions before your first day, please
please feel free to email me at [email address].
Serving over 6,000 organizations, NEOGOV is the leading provider of
a comprehensive human capital management solution for the public
sector. Designed exclusively for government agencies and educational
institutions, NEOGOV’s suite of three integrated modules – Recruit,
Develop, and Manage – provide a centralized cloud platform for
managing the entire employee lifecycle, while maintaining the highest
standards of compliance. More information at www.neogov.com.
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Public Sector Agencies
250,000+
People Use NEOGOV
20
Years of Experience
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