LONG-TERM DISABILITY
INSURANCE HANDBOOK
Coverage Available to Eligible Employees
LONG-TERM DISABILITY
INSURANCE HANDBOOK
Coverage Available to Eligible Employees
December 2023
This handbook provides a description of your long-term disability insurance benets pursuant to Chapter 104 of the
Missouri Revised Statutes, and The Standard Group Insurance Policy Number 604201 or successors thereto, issued to
the Trustees of the Missouri State Employees’ Retirement System (MOSERS). If there is any discrepancy between this
handbook and the statutes or insurance policy, the statutes or insurance policy will prevail.
2
LTD INSURANCE BENEFITS
We Are Here to Help
Benet counselors are a valuable source
of information regarding your benets
and are available to assist you.
Schedule an Appointment
Speak with a benet counselor by phone
or make an appointment to visit our
oce. Our phones tend to be least busy
between 8:00 am and 9:00 am.
Call Center Hours
Monday−Friday
8:00 am–12:00 pm
1:00 pm–4:30 pm
Contact Us
Toll Free: (800) 827-1063
In Jeerson City: (573) 632-6100
Fax: (573) 632-6103
Visit Us
907 Wildwood Dr
Jeerson City, MO
Mailing Address
PO Box 209
Jeerson City, MO 65102-0209
Website
www.mosers.org
Log in to myMOSERS to access your
personal information, submit forms,
and more.
Connect with Us on Social Media
Be sure to follow us on social media. It’s a great
way to stay informed and learn about your MOSERS
benets. Invite your coworkers to join us, too!
The Group Policy
Provided by The Standard Insurance Company
The MOSERS long-term disability (LTD) program is provided
under Group Policy Number 604201, issued by The Standard
Insurance Company to the Trustees of the Missouri State
Employees’ Retirement System (MOSERS). The Standard
Insurance Company hereby certies that you will be insured
under the terms of the group policy during the time, in the
manner, and for the amount(s) set forth in the group policy,
provided you meet the eligibility requirements that have been
established for participation in the plan.
If you become disabled while insured under this group policy,
The Standard Insurance Company will pay LTD benets
according to the terms of the group policy after they receive
satisfactory proof of loss.
Certicate of Insurance
Group Policy Number
604201
Name and Address of Insurance Carrier
The Standard Insurance Company
Group Benets Department
P. O. Box 2800 Portland, OR 97208-2800
(844) 505-6026
Name and Address of Policyholder
Board of Trustees
Missouri State Employees’ Retirement System (MOSERS)
907 Wildwood Drive Jeerson City, MO 65109
(573) 632-6100 or (800) 827-1063
The group policy is held by MOSERS.
All claims must be led through MOSERS.
Claims are subject to the terms of the group policy.
As long as you meet the eligibility requirements
set forth in group policy number 604201,
you will have long-term disability coverage through MOSERS.
Eective date January 1, 2023
3
LTD INSURANCE BENEFITS
If you are viewing a PDF of this handbook,
use the links provided in blue to quickly
locate relevant or additional information
about a topic. Click on any topic in the table
of contents to go directly to that page.
For information about eligibility for
MOSERS long-term disability insurance,
see page 5.
Easily locate information by topic or
review denitions of the terminology
used by referring to the
glossary and index in the
back of this handbook.
Table of Contents
Summary of LTD Insurance Benets
Provisions .................................................................................................4
LTD Insurance Coverage
Eligibility for Coverage ........................................................................ 5
Enrollment & Premiums .....................................................................5
Exclusions & Limitations ...................................................................6
Social Security Benets ......................................................................6
Benets Upon Becoming Disabled
Income Replacement .........................................................................7
Applying for LTD Benets
The Claims Process ............................................................................ 10
The Approval Process ....................................................................... 11
Denial, Suspension, or
Termination of an LTD Claim ......................................................... 11
Maintaining Your Benets............................................................... 11
Career & Life Events That May
Aect LTD Insurance Benets
Approved Leave of Absence or Layo ....................................... 13
Death and Your LTD Benets ......................................................... 13
Temporary Recovery ......................................................................... 13
New Disabilities .................................................................................. 14
Life Insurance ..................................................................................... 14
Medical Benets ................................................................................. 14
Retirement ............................................................................................ 14
Return to Work
Return-to-Work Responsibility ..................................................... 15
Return-to-Work Incentive ............................................................... 15
Workplace Possibilities Program .................................................. 16
Glossary
Terms ....................................................................................................... 18
Index
Topics ...................................................................................................... 18
4
LTD INSURANCE BENEFITS
Summary of LTD Insurance Benets
The following summary highlights the major provisions of
your long-term disability (LTD) insurance benets. For more
information on a particular provision, please refer the to
index located in the back of this handbook.
Provisions
Coverage Cost ‒ There is no cost to you for LTD
insurance. Your employer pays your premiums as long
as you are an active employee (unless on a leave of
absence).
Income Replacement ‒ LTD benets can replace
up to 60% of your pre-disability earnings less any
deductible income.
Creditable Service ‒ You will continue to earn creditable
service toward your retirement for each month you
receive disability benets.
Waiver of Premium ‒ If you become disabled, you may
be eligible to continue your life insurance coverage and
not pay the premium.
Workplace Possibilities Program ‒ The ability to perform
your work duties can be dicult if you have a medical
condition. The Workplace Possibilities Program provides
accommodations or services as an alternative to LTD.
Survivor Benets ‒ Your spouse or child(ren) may
qualify for survivor benets if you die while receiving
LTD benets.
Waiting Period ‒ Your LTD benet payments will begin at
the end of the benet waiting period—90 days after your
last day on the job or the period of sick leave you are
entitled to through your employer’s sick leave program,
whichever is longer.
Taxes ‒ Your LTD benet may be subject to certain federal
and state taxes.
Return to Work Incentive ‒ If eligible, the return to work
incentive allows you to work and still receive LTD benets
with some limitations.
Own Occupation ‒ Disability benets will end if
you are able to work in your own occupation, or
any other reasonable occupation, but do not accept
available employment.
Retirement ‒ LTD benet payments will end when you
begin receiving early retirement benets from MOSERS
or when you become eligible for normal retirement.
5
LTD INSURANCE BENEFITS
LTD Insurance Coverage
People insure their lives, health, homes, and other
possessions, but often overlook their most important
asset—their ability to earn an income. If you face a lengthy
illness or suer from an accident that leaves you unable to
work, you have resources. LTD insurance provides partial
income replacement if you are unable to work for an
extended period. This benet also includes a program that
may assist in making workplace changes so you can avoid
going or staying on LTD.
Eligibility for Coverage
Eligible Employees
You are eligible for MOSERS LTD insurance coverage
if you are:
Working in a permanent position normally requiring at
least 1,040 hours per year as an employee of the state of
Missouri, and you are a member of any of the following
plans:
Missouri State Employees’ Plan (MSEP, MSEP 2000,
and MSEP 2011)
Judicial Plan (Judicial Plan and Judicial Plan 2011)
Administrative Law Judges and Legal Advisors’ Plan
(ALJLAP)
An active member of the General Assembly who is a
member of MOSERS.
A member of the Public School and Education Employee
Retirement System of Missouri (PSRS/PEERS) who is
employed full-time by a state agency, and is a citizen or
resident of the United States or Canada.
A member working in an MSEP, MSEP 2000, or MSEP
2011 position at Lincoln University or State Technical
College of Missouri.
A uniformed water patrol ocer electing MOSERS
benets under the provisions of House Bill 1868.
RSMo 104.410.6
Non-eligible Employees
Certain groups of MOSERS members are not eligible to
participate in the LTD plan. These include the following:
Uniformed water patrol ocers who have qualied, or
who qualify, for receiving other disability benets or
retirement benets due to disability, under the statutory
occupational disability plan.
Members of MOSERS who have another disability plan
provided by their employer (i.e. universities not listed in
the proceeding section).
A member of the College and University Retirement Plan
(CURP).
Members eligible for normal (unreduced) retirement
from MOSERS.
Missouri State Highway Patrol employees (except
uniformed water patrol ocers electing MOSERS benets
under the provisions of House Bill 1868).
A retired member of the MoDOT and Patrol Employees’
Retirement System (MPERS) reemployed in a benet-
eligible position covered by MOSERS.
Enrollment & Premiums
Enrollment
As a new employee, LTD insurance coverage is automatic.
Your coverage begins on the rst day you become a state
employee and meet the active-work requirement.
Premiums
Your employer pays your monthly LTD insurance premiums,
unless you are on a leave of absence (see page 13).
6
LTD INSURANCE BENEFITS
Exclusions & Limitations
Exclusions
Your LTD benet is subject to certain exclusions and
limitations. You are not covered for a disability caused or
contributed to by:
A pre-existing condition or the medical or surgical
treatment of a pre-existing condition, unless, on the date
you become disabled, you:
have been continuously insured by The Standard
Insurance Company for 12 months (exclusion period),
and
have been actively at work for at least one full day
after the end of those 12 months.
An intentionally self-inicted injury, while sane or insane.
War, or any act of war.
Loss of license or certication.
A disability caused or contributed to by your committing
or attempting to commit an assault or felony, or active
participation in a violent disorder or riot.
Additionally, if you received a refund of employee
contributions or a lump-sum payment equal to a
percentage of the present value of your deferred annuity at
the time of such refund or payment (e.g. a buyout), you are
not eligible to begin receiving or continue receiving long-
term disability benets.
The payment of benets is limited to 12 months for each
period of continuous disability while you reside outside the
United States or Canada.
Limitations
LTD benets are not payable for:
Any period of disability when you are not under the
continuous care of a physician in the appropriate
specialty as determined by The Standard Insurance
Company.
More than 24 months during your lifetime for a disability
caused or contributed to by use of alcohol, alcoholism,
use of any drug, including hallucinogens, or drug
addiction.
Foreign residency beyond 12 months.
Electing not to work when you are able to do so (see
Return to Work Responsibility on page 15).
Any period of disability when you are not participating in
good faith in a rehabilitation program, medical treatment,
or vocational training approved by The Standard
Insurance Company unless your disability prevents you
from participating.
Social Security Benets
Generally, if your application for Social Security Disability
Insurance (SSDI) is approved, you must wait ve months
before you can receive your rst SSDI benet payment. This
means you would receive your rst payment in the sixth full
month after the date The Standard determined that your
disability began.
Example: Your disability began on June 15, 2023 and
you applied on July 1, 2023. Your rst SSDI benet would
be paid for the month of December 2023, the sixth full
month of disability.*
Social Security cost-of-living adjustments (COLAs) will not
reduce the amount of your MOSERS LTD benet.
* Social Security Administration | Publication No. 05-10153 | April 2021
What You Need to Know When You Get Social Security Disability Benets
www.ssa.gov/pubs/EN-05-10153.pdf
MOSERS’ LTD benets and Social Security benets are
independent of each other. Approval for one does not guarantee
approval of the other.
7
LTD INSURANCE BENEFITS
Benets Upon Becoming Disabled
Income Replacement
Monthly Disability Benet
If you are disabled, have been approved for LTD by The
Standard Insurance Company, and have completed the
benet waiting period, your monthly disability benet will
equal 60% of: (1) your monthly salary on your last full day
of active work, or (2) the average monthly salary for your
highest consecutive 36 months of employment (whichever
amount is greater).
LTD insurance is intended to replace a percentage of
your income lost as a result of disability. In replacing the
percentage of lost wages, The Standard Insurance Company
also takes into account certain other sources of income
you may be eligible to receive as a result of your disability.
These other sources of income are called “deductible
income” because they are deducted from your LTD benet.
Your LTD benet will be reduced by the following types of
deductible income:
Primary Social Security benets paid because of your
retirement or disability (Social Security cost-of-living
adjustments [COLAs] will not reduce the amount of your
disability benet).
Amounts received or amounts eligible to be received
from any workers compensation law as a result of
your disability.
Any wages earned while employed on a part-time basis.
Any other benets received under another group
disability insurance plan.
Any sick leave or salary continuation received while
eligible for LTD benets.
There may be other types of deductible income; contact The
Standard for a complete list.
Minimum Disability Benet
The gross amount of your LTD benet payments will never
be less than $100 per month or 15% of the maximum
monthly LTD benet otherwise payable, whichever amount
is greater.
Monthly Disability Benet Calculation
Now that you’re familiar with the criteria that can determine
your maximum and minimum monthly LTD benet, let’s
look at an example of how an LTD benet payment is
calculated and how it can be impacted by potential sources
of deductible income. To determine your pre-disability
earnings, MOSERS will use the greater of (1) your current
monthly compensation, or (2) the average monthly
compensation for your highest 36 consecutive months to
determine your pre-disability earnings.
Example
For this example, all dollar amounts are pre-tax (gross) and
the following assumptions have been made:
Pre-disability Earnings (current monthly
compensation was greater) ....................... $2,000 per month
LTD Replacement ...................................................................60% (.60)
Deductible Income (Social Security) .................$625 per month
Maximum Disability Benet Calculation
Your LTD plan provides a benet equal to 60% of your
pre-disability earnings (oset by deductible earnings)
Pre-disability Earnings $2,000
x
LTD Replacement .60
=
Maximum Monthly Disability Benet $1,200
Deductible Income Calculation
The next step is to determine any sources of deductible
income and calculate the reduction. See above for sources
of deductible income.
Maximum Disability Benets $1,200
-
Deductible Income $625
=
Monthly Disability Benet $575
Cost-of-Living Adjustments
Your LTD benet is NOT eligible for cost-of-living
adjustments. Once the amount of your disability benet
is determined, it will not increase. However, when you
become eligible to retire, the calculation of your benet will
include annual cost-of-living adjustments applied to your
monthly salary, as of your date of disability through your
retirement date.
RSMo 104.410.6, 104.1042
8
LTD INSURANCE BENEFITS
Dual Employment Provision
If you work at more than one full-time position for the state
of Missouri and become disabled, the following will apply:
If you are disabled from all your positions, your pre-
disability earnings will be based on your earnings for all
your positions.
If you are disabled from one of your positions and you
continue to work in the others, your work earnings will be
considered deductible income as described in the Return
to Work Incentive section (see page 15).
If you are disabled from one of your positions and
you elect not to work in the others, your pre-disability
earnings will be based only on your earnings for the
position from which you are disabled.
When Your Monthly Benet Payments Will Begin
Your LTD benet payments will begin at the end of the
benet waiting period—90 days after your last day on the
job or the period of sick leave you are entitled to through
your employer’s sick leave program, whichever is longer.
LTD benets will be issued on the rst day of the month
after your approval date. For example, if your approval date
is March 19, your rst benet payment would be issued
on April 1. All future benet payments will be made on the
rst day of each month. See Notable LTD Dates graphic
on page 12.
Once you begin receiving benets, your employer may
terminate your employment with the state. Contact a
MOSERS benet counselor and your employer to get
details about how terminations are administered in
your agency.
When Monthly Benet Payments Will End
LTD monthly benet payments will end when any one of the
following occurs. You:
Are no longer disabled.
Begin receiving early (reduced) retirement benets.
Are eligible to receive normal (unreduced) retirement
benets.
Begin receiving benets under any other group long-
term disability policy.
Return to full-time active employment.
Are able to work, but do not accept available
employment.
Die.
Legislators and Statewide Elected Ocials ‒ In addition to
any of the preceding reasons listed, LTD monthly benets
will end when the total credited service you have accrued
as a legislator or a statewide elected ocial, through active
employment and while on long-term disability, equals the
corresponding constitutional service limitation (i.e. term
limit).
Overpayment of Benets
To provide you with an income as soon as possible, monthly
disability benets may be paid before a Social Security or
workers’ compensation monthly benet is determined.
This may result in an overpayment. You must notify The
Standard Insurance Company at (844) 505-6026 if you
begin receiving benets from workers’ compensation or
Social Security (including any retroactive payments) while
receiving your LTD benets. The Standard may reduce or
withhold future benets until the overpayment has been
repaid.
9
LTD INSURANCE BENEFITS
Duty to Pursue and Report Deductible Income
According to the terms of the policy, you may be asked to
pursue deductible income for which you may be eligible,
including Social Security and workers’ compensation
benets. The Standard Insurance Company may ask you
to provide written documentation that you are actively
pursuing these or other applicable benets.
You are also required to report other deductible income. To
report additional income such as Social Security disability,
worker’s compensation, or part-time employment, submit
a copy of your Social Security notication letter, workers’
compensation settlement, or current pay stub to The
Standard Insurance Company.
Taxes
Your LTD benet is an employer-paid benet, and is
considered to be income similar to receiving a wage or
salary. Therefore, your LTD benet is subject to certain
federal and state taxes. Medicare and Social Security taxes
will also be deducted from your LTD benets. You may want
to consult a tax advisor to see how you may be aected.
If you wish to have taxes withheld from your monthly LTD
benet, The Standard Insurance Company will provide you
with the necessary forms. Each year, The Standard Insurance
Company will also send you a W-2 for use in preparing your
income tax return.
For more information regarding tax implications on
your LTD benet, please contact The Standard Insurance
Company at (844) 505-6026 or contact a local tax advisor.
10
LTD INSURANCE BENEFITS
Applying for LTD Benets
The Claims Process
The easiest and most preferred way to le a long-term
disability claim is by phone. Simply contact The Standard’s
Intake Service Center at (844) 505-6026.
You will be asked to provide the following information, in
addition to other questions about your absence:
Employer name: Trustees of the Missouri State Employees’
Retirement System (MOSERS)
Human resources (HR) contact: (Name/Phone Number)
Group policy number: 604201
Your name and Social Security number
Last day you were at work
Nature of claim/medical information
Physician’s contact information: (name, address, phone
and fax number)
You may also le your claim at www.standard.com (click
File a Claim to begin the process) or call (844) 505-6026.
Employee’s Statement
You, the member, are responsible for completing
this form.
Employers Statement
HR representative is responsible for completing
this form.
Attending Physician’s Statement
Part A: Member is responsible for completing
this form.
Part B: Physician is responsible for completing
this form.
Once you have led for disability, notify your HR
representative right away. This notication will prompt HR
to submit information directly to The Standard Insurance
Company, which is necessary to review your claim.
For additional information, see Frequently Asked Questions
About Filing a Long-Term Disability Claim available on
our website.
Required Filing Dates
File a claim as soon as possible once you become disabled.
We also encourage you to report a claim as soon as you
believe you will be absent from work beyond 90 calendar
days. If you are uncertain about how long you will be absent
or whether you should le a claim or not, we suggest that
you le your claim. This oers you some peace of mind and
allows for The Standard Insurance Company to begin its
review and issue a timely payment if appropriate.
You must provide proof of loss to The Standard Insurance
Company within 90 days after the end of the benet waiting
period. If you cannot do so, you must provide it as soon as
reasonably possible, but not later than one year after that
90-day period. If you le proof of loss outside these time
limits, your claim will be denied. These time limits do not
apply if you legally lack the capacity to perform the ling
procedure.
Cost to Apply for Benets
You will be responsible for paying any costs associated with
the completion of the Attending Physician’s Statement.
If requested by The Standard Insurance Company, you may
be required to provide evidence of continuing disability
at your expense. In some cases, The Standard Insurance
Company may hire and pay for a physician to examine you
to determine disability.
11
LTD INSURANCE BENEFITS
The Approval Process
A disability analyst from The Standard Insurance
Company will begin reviewing your disability claim once
they have received all of the forms and authorizations
completed in the claims process. Based on the specic
nature of your case, your claim may also be evaluated by
additional experts.
Depending on your individual situation, the approval
process may take anywhere from one week to four months.
In some cases, The Standard Insurance Company may
require additional medical information in order to make a
determination. If additional information is necessary, you
will be informed in writing of what is needed, and why it is
relevant.
You will be notied in writing of the evaluation outcome,
and the reason for approval or denial of your claim. In some
cases, you may choose to receive text messages regarding
your claim status. Text STATUS to 53284 to enroll. The
frequency and number of message will vary based on the
claim. Message and data rates my apply. Please review Text
Message Terms and Conditions from The Standard on their
website. Text STOP to 53284 to unsubscribe.
Denial, Suspension, or
Termination of an LTD Claim
The Standard Insurance Company will notify you in writing
if your disability claim is denied, suspended, or terminated.
The company will outline the reason why, and refer to the
group policy provisions on which the denial, suspension, or
termination is based.
Appeal Procedures
You will be informed by The Standard Insurance Company
of the steps you can take to resubmit your claim for review
and reconsideration if your claim is denied, suspended,
or terminated.
You may ask for a review and submit any additional
information you think may be helpful in order to reevaluate
your claim if your claim is denied, suspended, or terminated
or if you disagree with the amount of LTD benets being
paid. You must make your request in writing to The
Standard Insurance Company within 180 days after you
receive notice. If additional information is needed to
process your appeal, it will be promptly requested.
The Standard Insurance Company will notify you in writing
of the decision on any review of your appeal. The reasons
for the decision will be fully explained, with reference to the
applicable provisions of the group policy.
Ordinarily, a decision on your appeal will be reached within
45 days after the receipt of your review request. However,
in special circumstances, an additional 45 days may be
necessary to reach a nal decision.
The obligation to provide disability benets is primarily that
of the insurance carrier (The Standard Insurance Company)
and secondarily that of the MOSERS Board of Trustees. If
you are denied disability benets after following the appeal
procedures listed above, you may appeal the decision by
ling a petition against the insurance carrier in a court of
law in your county of residence.
Neither MOSERS nor our Board of Trustees is liable for the
disability benets provided by the insurance carrier and not
subject to litigation with regard to disability benets unless
you obtain a judgement against the insurance carrier and it
is unable to satisfy your judgement.
Maintaining Your Benets
The Standard Insurance Company will periodically send you
information regarding the status of your disability claim.
During the rst 24 months of your disability benet (own
occupation disability period), your claim will be reviewed
to determine if you are disabled from any occupation
that ts within your education, training or experience. If a
determination is made that you are not disabled from any
occupation, your LTD claim will be terminated at the end of
your own occupation disability period. In addition, during
the own occupation disability period, The Standard Insurance
Company will continue to gather medical evidence in
support of your inability to perform your own occupation.
For payments to continue through the end of the rst
24-month period, the medical evidence must continue to
support your disability under the own occupation disability
period.
You may be eligible for certain rehabilitation programs as a
result of your disability. You may speak with your disability
analyst at The Standard Insurance Company regarding
possible rehabilitation programs suited for you.
12
LTD INSURANCE BENEFITS
* Working full-time or receiving full salary during the 90-day benefit waiting period could
delay payment of or eligibility for LTD benefits.
** An overpayment may exist if Social Security makes a lump-sum payment.
If this occurs, you are required to reimburse The Standard Insurance Company.
LTD benefit payments will start on the latter of:
The end of the benefit waiting period
When your sick leave expires
LTD benefit payments will stop when you:
Are no longer disabled
Begin receiving early (reduced) retirement benefits
Are eligible to receive normal (unreduced) retirement benefits
Begin receiving benefits under another group long-term disability policy
Return to full-time active employment
Are able to work, but do not accept available employment
• Die
NOTABLE LTD DATES
Legislators and Statewide Elected Officials In addition to any of the preceding reasons listed, LTD monthly
benefits will end when the total credited service you have accrued as a legislator or a statewide elected official,
either through active employment and/or while on long-term disability, equals the corresponding constitutional
service limitation (i.e. term limit).
Date of
Disability
90-Days or
When Sick Leave Ends
(whichever is later)
Benefit Waiting Period*
6-Months
Social Security Benefit
Waiting Period*
Approval
Date
Early
Retirement
Normal
Retirement
LTD Payments Begin
1st of Next Month
24 Months
Disability Changes
from Own Occupation
to Any Occupation
13
LTD INSURANCE BENEFITS
Career & Life Events That May
Aect LTD Insurance Benets
Approved Leave of Absence or Layo
As long as you remain in active pay status, your employer
will pay your LTD premiums.
If you take an approved leave of absence or are laid o
and wish to continue your LTD coverage, you may do so for
up to one year. At the end of the 12-month period, your
coverage will terminate.
If you choose to continue LTD coverage, we will transfer
premium payments electronically each month from a
checking or savings account you designate. To make this
designation, you must request an Autopay Authorization
form from a MOSERS benet counselor. You must sign,
date, and return the completed form to MOSERS along with
a voided check or a deposit slip. You may upload the form
and a scan or photo of your voided check or deposit slip on
myMOSERS.
We will deduct payments directly from your account on
the 14th of each month, or the next business day. Please
allow 10 business days for initial processing. Alternatively,
MOSERS can send you a monthly bill, which you may pay
by check.
If you choose to terminate your LTD coverage while on an
approved leave of absence, your coverage will begin again
on the date you return to work.
Death and Your LTD Benets
Death Before Approval of Disability Benets
Your long-term disability claim will continue through the
review process if you die after the benet waiting period,
but before approval or denial for disability. We will pay your
estate a lump-sum benet for the time between the end of
the benet waiting period and your date of death if you are
determined to have been disabled. Your surviving spouse
and/or eligible children may then be eligible to receive a
survivor benet from The Standard Insurance Company.
Survivor Benets
The Standard Insurance Company will pay a survivor benet
if you die while receiving LTD benets. This benet is a lump
sum equal to three times your monthly LTD benet without
reduction by deductible income. The survivor’s benet is
intended to meet a portion of your family’s nancial needs
in the event of your death. The benet will be paid to your
surviving spouse or your unmarried children younger than
age 25. If you are not survived by an eligible spouse or
child, no survivor benet will be paid.
In the event there is an overpayment outstanding to The
Standard Insurance Company at the time of your death, the
survivor benet will be applied toward the overpayment.
Temporary Recovery
If you temporarily recover from your disability for a period
of time, but later suer a relapse and become disabled
again from the same cause or causes, you may not have
to begin a new benet waiting period, depending on the
length of the period of temporary recovery. A new benet
waiting period is not required if:
The temporary recovery occurs during the benet waiting
period and the period of recovery does not exceed 30
days.
The period of recovery occurs during the maximum
benet period and does not exceed 180 days.
If your temporary recovery does not exceed the allowable
periods outlined above, the following provisions will apply:
No LTD benets will be payable for the period of
temporary recovery.
The temporary recovery period will not count toward
your benet waiting period, your maximum benet
period, or your own occupation disability period.
The pre-disability earnings used to determine your LTD
benets will not change.
No LTD benets will be paid after benets become
payable under any group long-term disability policy
during your temporary recovery period.
14
LTD INSURANCE BENEFITS
New Disabilities
If a period of disability is extended by a new cause while
LTD benets are payable, LTD benets will continue while
you remain disabled. However, LTD benets will not
continue beyond the end of the original maximum benet
period, and all other provisions of the group policy will
apply to the new cause of disability.
Life Insurance
If you have basic, optional, or dependent life insurance
and become disabled while actively employed, you may be
eligible to continue your life insurance without paying any
premium. Your application for LTD benets also serves as
the application for a waiver of your MOSERS life insurance
premiums.
To be eligible for a waiver of premiums you must meet the
following conditions:
You are totally disabled due to sickness, accidental injury,
or pregnancy rendering you unable to perform the
material duties of any work for which you are reasonably
qualied by education, training, and experience, or you
are eligible to receive disability benets under a group
long-term disability policy issued by The Standard
Insurance Company to MOSERS.
Your disability occurs prior to age 60.
You have completed a 90-day waiting period beginning
on the date you become totally disabled.
You agree The Standard may have you examined at
reasonable intervals by a specialist of their choice. Failure
to attend an examination or to cooperate with the
examiner may result in the denial or suspension of LTD
benets.
You are not retired or eligible for normal retirement.
If you qualify for a waiver of premiums, all premiums will
be waived including those for spouse and/or child(ren)
coverage. The waiver for your coverage will cease upon
normal retirement eligibility or retirement; as will the waiver
for your dependents’ coverage. If you are not approved for
a waiver of life insurance premiums, and wish to maintain
coverage, MOSERS will send you a bill each month to cover
the cost of the premiums.
You may continue at least a portion of your optional
coverage into retirement at which time you will be
responsible for the premiums. You can nd more
information regarding the waiver of premiums in your
Basic & Optional Life Insurance Handbook.
Medical Benets
If eligible, your health insurance will continue to be
administered by the Missouri Consolidated Health Care
Plan (MCHCP). They will send you a bill each month for
the cost of the premium to maintain your coverage until
you retire or return to active employment. Employees of
the Department of Conservation, State Technical College
of Missouri, and Lincoln University should contact their
employer for information regarding medical insurance.
Retirement
For retirement purposes only, you will continue to accrue
service and salary credit while receiving disability benets
(as if you were still working). To calculate the salary credit,
your gross monthly salary on the date of your disability
will be adjusted (based on 80% of the percentage increase
in the Consumer Price Index) for each year that you were
receiving disability benets. This safeguards you from
being penalized for not actively working until retirement.
Even those MOSERS members employed by State Technical
College of Missouri and Lincoln University will continue to
earn credit for service accrued during disability.
RSMo 104.410.6, 104.1042
MOSERS will send you a notice of retirement eligibility
approximately 120 days prior to the latter of your date of
retirement or the date your LTD benet is scheduled to end.
15
LTD INSURANCE BENEFITS
Return to Work
Return-to-Work Responsibility
If you elect not to work when you are able to do so, your
disability benets will be discontinued. During the own
occupation disability period, The Standard Insurance
Company will not pay benets for any period in which you
are able to work in your own occupation and earn at least
20% of your indexed pre-disability earnings, but you elect
not to work. During the any occupation disability period,
The Standard Insurance Company will not pay benets for
any period when you are able to work in any occupation
and are able to earn at least 20% of your indexed pre-
disability earnings, but you elect not to work.
Return-to-Work Incentive
Providing incentives for disabled employees to return to
work is critical for any successful rehabilitation plan. During
the 24 months immediately after you rst return to work,
The Standard Insurance Company’s LTD benet will be
reduced by only the amount of work earnings which, when
added to your maximum LTD benet, cannot exceed 100%
of indexed pre-disability earnings. Following that period,
The Standard Insurance Company will deduct one-half of
work earnings while you remain disabled. Frequently, this
means that claimants who return to work will receive more
total income than those who do not.
Following are some examples of how return-to-work
incentives are calculated. The following assumptions have
been made for all of the examples presented.
Pre-disability Earnings (current monthly
compensation was greater) ....................... $2,000 per month
Maximum Disability Benet
(60% of pre-disability earnings) .............. .$1,200 per month
Return-to-Work Incentive Example: First 24 Months Back at
Work While Receiving LTD Benets
Your maximum disability benet plus your work earnings
cannot exceed your pre-disability earnings.
Work One-Quarter Time (25%)
Pre-disability Earnings $2,000
x
Work Percentage .25
=
Part-time Work Earnings $500
Maximum Disability Benet $1,200
+
Part-time Work Earnings $500
=
Total Earnings $1,700
Total earnings of $1,700 are less than pre-disability
earnings of $2,000; therefore, the disability benet is
not reduced.
Work Half-Time (50%)
Pre-disability Earnings $2,000
x
Work Percentage .50
=
Part-time Work Earnings $1,000
Maximum Disability Benet $1,200
+
Part-time Work Earnings $1,000
=
Total Earnings $2,200
Total earnings of $2,200 are greater than pre-disability
earnings of $2,000; therefore, the disability benet is
reduced by $200.
16
LTD INSURANCE BENEFITS
After Receiving 24 Months of the Return-to-Work Incentive
Work Half-Time (50%)
LTD will be reduced $1 for every $2 of work earnings.
Pre-disability Earnings $2,000
x
Work Percentage .50
=
Part-time Work Earnings $1,000
Maximum Disability Benet $1,200
-
Part-time Work Earnings $500
=
Disability Earnings $700
Part-time Work Earnings $1,000
+
Disability Earnings $700
=
Total Earnings $1,700
Workplace Possibilities Program
The Standard Insurance Company oers the Workplace
Possibilities Program to provide customized solutions to
help you stay at work or return to work sooner.
The program provides a Workplace Possibilities coordinator
to determine if the criteria for eligibility is met, i.e.
treatment for a medical condition that limits the ability to
perform essential job functions. The coordinator will then
ask a Workplace Possibilities consultant, a professional
case manager, to oer direct services to assist you if you
are having diculties at work that could be related to a
disability. The key objectives of the program are to:
Assist you in resuming job duties after a disability;
Assess your work station to provide and implement
accommodations to ensure you can perform your job
productively and safely;
Remove barriers to your comfort, safety and ability to
perform your job eectively;
Promotes open communication amount all parties,
including the employee, supervisor, human resources,
medical providers, and others.
This service is completely voluntary. You are responsible for
providing medical documentation required by the program.
The coordinator and consultant will be able to obtain
clarication regarding medical information if you have
signed an Authorization to Obtain and Release Information.
The coordinator and consultant will not share condential
information with your supervisor or other sta, e.g. details
related to a medical diagnosis or treatment. They will only
share information about work capacity, accommodations,
and return-to-work dates.
Your HR representative can provide you with information
explaining the Workplace Possibilities Program and
the related forms. Your HR representative will also
provide the Workplace Possibilities consultant with
your contact information so that initial contact can be
made to answer any additional questions and provide
assistance in completing the forms, if necessary. Visit
workplacepossibilities.com for more additional information.
Partial employment is
dependent on whether your
employer can accommodate a
part-time work schedule.
17
LTD INSURANCE BENEFITS
Reasonable Accommodations
Your disability policy includes a Reasonable Accommodation
Expense Benet, and a Rehabilitation Plan Provision, that
encompasses an array of possible vocational interventions.
These funds (up to $25,000) may allow The Standard
Insurance Company, at their discretion, to pay expenses
toward any necessary worksite modications that result in
a disabled employee’s return to work, as well as other types
of accommodations, such as training, job development
services, ergonomic evaluations, and occupational therapy,
among other possible vocational interventions. In most
cases, the Reasonable Accommodation Expense Benet will
be paid directly to your employer or the vendor providing
the modication. If paid directly to you, the benet will be
considered a taxable benet.
If you would like more information about this process, you
or your employer may contact The Standard Insurance
Company at 855 WPP-PROG (855-977-7764).
The Standard Insurance Company will partner with you in
your eorts to return to work. If you believe you would
benet from such assistance, please call so The Standard
Insurance Company can conduct an initial assessment and
then strategize possible return-to-work solutions.
Eligibility for LTD insurance ends when you
become eligible for normal retirement.
Therefore, the Workplace Possibilities Program
is not available to employees eligible for
normal retirement.
18
LTD INSURANCE BENEFITS
Glossary
Terms
A
Active Work
Active work refers to performing with reasonable continuity
the material duties of your own occupation at your
employer’s usual place of business. If you are incapable of
active work because of physical disease, injury, pregnancy
or mental disorder on the day before the scheduled
eective date of your insurance, your insurance will not
become eective until the day after you complete one full
day of active work as an eligible member.
You will also meet the active-work requirement if you were:
Absent from active work because of a regularly scheduled
day o, holiday, or vacation day.
Actively at work on your last scheduled work day before
the date of your absence.
Capable of active work on the day before the scheduled
eective date of your insurance.
B
Benet Waiting Period
The benet waiting period is the time that must pass
before LTD insurance benets are payable to you. You
must be continuously disabled during this waiting period.
No LTD insurance benets will be paid during this period.
The benet waiting period begins on the date you rst
become disabled, as determined by The Standard Insurance
Company, and is normally the day after your last full day
on the job. The benet waiting period ends when sick leave
benets expire or the date you’ve been disabled for 90
days, whichever is later.
D
Date of Disability
The date on which you rst become disabled.
Deductible Income
Deductible income includes income considered by The
Standard Insurance Company that osets your LTD
insurance benets (i.e. Social Security disability, sick pay,
salary continuation, workers’ compensation for lost time,
work earnings, or any other benets received under another
group disability insurance plan).
M
Maximum Benet Period
The maximum benet period is the maximum amount
of time that LTD benets are payable for one period of
continuous disability. The maximum benet period ends on
the earlier of the following events:
The date you rst become eligible to receive normal
(unreduced) retirement benets from MOSERS.
The date you begin receiving reduced (early) retirement
benets from MOSERS.
P
Pre-disability Earnings
Pre-disability earnings are income used to determine
your disability payment. It is the greater of the following
amounts:
The average of your highest 36 consecutive months
of pay.
Your monthly earnings in eect on your last full day of
active work.
Pre-disability earnings do not include overtime or any other
extra compensation paid by your employer.
19
LTD INSURANCE BENEFITS
Pre-existing Condition
A pre-existing condition is a mental or physical condition
whether or not diagnosed or misdiagnosed for which you
have done any of the following at any time during the 90
days just before your disability insurance becomes eective:
Consulted a physician or other licensed medical
professional
Received medical treatment, services, or advice
Taken prescription drugs or medicine
Undergone diagnostic procedures
After you have been continuously insured under the group
policy for 12 months, you are no longer subject to the pre-
existing condition exclusion.
W
Work Earnings
Work earnings include not only your gross monthly
earnings from work performed while disabled, but also
earnings you could receive if you worked as much as
you are able, considering your disability, in work that is
reasonably available.
Work earnings include earnings from your employer, any
other employer, or self-employment. It also includes any
sick, vacation, annual, or personal leave pay, or other salary
continuation earned or accrued while working.
20
LTD INSURANCE BENEFITS
Index
Topics
A
Accommodations 4, 16, 17
Active pay status 13
Active-work requirement 5, 18
Appeal procedures 11
Approval process 11
B
Benet waiting period 4, 7, 8, 13, 18
Board of Trustees 2, 11
C
Claims process 10
College and University Retirement Plan 5
Cost-of-living adjustments 6, 7
Creditable service 4
D
Death 13
Deductible income 4, 7, 8, 9, 13, 18
Denial 11
Department of Conservation 14
Dual employment 8
E
Eligibility 5, 17
Exclusions 6
F
Foreign residency 6
H
House Bill 1868 5
I
Income replacement 4, 7
L
Layo 13
Leave of absence 5, 13
Life insurance 4, 14
Limitations 6
Lincoln University 5, 14
M
Maximum benet period 19
Medical benets 14
Minimum disability benet 7
Missouri Consolidated Health Care Plan 14
Missouri State Highway Patrol 5
MoDOT and Patrol Employees’ Retirement System 5
N
New disabilities 14
O
Overpayment of benets 8
Own occupation 4, 18
P
Pre-disability earnings 7, 15, 16, 19
Pre-existing condition 6, 19
Premiums 4, 5, 13, 14
PSRS/PEERS 5
R
Reasonable accommodation 17
Reasonable occupation 4
Rehabilitation plan provision 17
Retirement 4, 5, 7, 8, 14, 17, 19
Return to work 8, 13, 15, 16, 17, 18
RSMo 104.410.6 14
RSMo 105.691, 104.344 5, 7
S
Sick leave 4, 7, 8, 18
Social Security 6, 7, 8, 9, 18
State Technical College of Missouri 14
Survivor benet 13
Suspension 11
T
Taxes 4, 9
Termination 11
U
Uniformed water patrol ocer 5
W
Waiting period 4, 18
Waiver of premiums 14
Work earnings 19
Workers compensation 7
Workplace Possibilities Program 4, 17
PO Box 209 • Jeerson City, MO 65102
(573) 632-6100 • (800) 827-1063
Visit us at 907 Wildwood Drive or online at www.mosers.org.
Contact MOSERS if you need an alternative format of this publication.