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SECTION 10:
Intellectual Property
& Data Protection
A. SUMMARY
B. DEFINITIONS
C. POLICY
D. OWNERSHIP & APPROVAL
E. REFERENCES
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A. SUMMARY
Carrier invests significant resources annually to develop new products and services,
develop cutting edge technologies and manufacturing processes, develop and market its
brands, and maintain competitively sensitive information and data in confidence. All of
these critical assets include Carrier Intellectual Property which is entitled to a number of
legal protections including Patents, Trade Secrets, Copyrights, Trademarks/Service
Marks, and Proprietary Information, all of which Carrier invests in significantly to enhance
competitiveness across its business portfolio. This Policy and referenced Procedures
describe how Carrier protects its Intellectual Property and what is expected of its
employees.
B. DEFINITIONS
All capitalized terms not defined in this policy are defined in CPM 1: Governance and
Definitions including Exhibit 1: Compliance Glossary
Copyright means an exclusive legal right, given to an originator or an assignee to print,
publish, perform, film, or record literary, artistic, or musical material, and to authorize
others to do the same.
Domain Name means the address where Internet users can access a website.
Intellectual Property means creations of the mind, such as inventions, literary and artistic
works, designs and symbols, names and images used in commerce, and product and
services related data.
Intellectual Property Department means Carrier’s VP, Chief IP Counsel and team,
including attorneys, patent agents and paralegals.
Inventor means a Carrier employee who, when a patent application is filed, has
contributed to at least one claim of the patent application.
Patent means a government authority or license conferring a right or title for a set period,
especially the sole right to exclude others from making, using, or selling an Invention.
Patent Review Committee (PRC) means the committee(s) of lawyers, patent agents,
engineers, fellows and business representatives that review submitted IDs for a
determination of whether patent or trade secret protection should be sought.
Policy means this document and the applicable Procedures.
Procedures means the documents referred to in this Policy that describe in detail the
processes and requirements associated with each Policy section.
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Proprietary Information means information and data including financial, business,
scientific, technical, economic and engineering information (e.g. formulae, patterns,
compilations, programs, devices, methods, techniques, processes, drawings, Trade
Secrets), manufacturing processes that are created, owned, controlled by or entrusted to
Carrier, that are not generally known to competitors or others in the industry or the public,
and that have independent commercial value or provide a competitive advantage to the
Carrier.
Service Mark means a Trademark used to identify a service rather than a product.
Trademark means a symbol, word, or words legally registered or established by use as
representing a company or product.
Trademark Usage Guidelines means guidelines issued by the marketing and legal
department regarding how Carrier trademarks can be used.
Trade Name means official names under which companies do business, and they are
used to identify companies, businesses, or partnerships, not goods or services
Trade Secret means information that can include a formula, pattern, compilation,
program, device, method, technique or process, used in business that provides an
opportunity for an economic advantage over competitors who do not know or use it.
C. POLICY
This Policy addresses all types of Carrier Intellectual Property and protections and
references detailed Procedures, where applicable, describing the processes Carrier
employees are required to follow. The Procedures, referenced at the end of this
document, must be reviewed for comprehensive understanding of and full compliance
with the Policy.
1. INTELLECTUAL PROPERTY
Inventions and Patents
Carrier employees are encouraged to submit invention disclosures (IDs), directed towards
new products, product features, methods, services, technologies and ornamental product
designs that could provide Carrier with a competitive advantage. All submitted inventions
will be considered by the Patent Review Committee (PRC) based on their technical,
business, and legal merit to determine whether or not it is appropriate to file a patent
application to protect the invention.
All IDs shall be submitted via Carrier’s electronic invention disclosure system. All
submitted IDs shall be reviewed by the PRC, or representatives thereof, and a decision
shall be made whether to protect the invention through patenting or maintaining the
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invention as a Trade Secret. Final decisions on IDs shall be communicated to the
Inventor(s).If approved for patenting, the inventor(s) shall work expeditiously with the
patent draftsperson to ensure timely filing of a patent application.
The PRC, or representatives thereof, also decides the importance of an ID and the
Intellectual Property Department will accordingly decide on which countries patent
protection will be sought, taking into consideration market coverage and cost of
protection.
The Intellectual Property Department, in conjunction with relevant engineering
representatives, shall prosecute patent applications diligently, responding in a timely
fashion to all official actions or requests for response thereto.
The Intellectual Property Department, in conjunction with relevant engineering
representatives, shall maintain patent ratings and other classifications to ensure proper
management of the patent asset during its lifetime.
Decisions to maintain Patents shall be made on a regular basis by the Intellectual
Property Department so that Carrier’s Patent portfolio remains aligned with its current and
future products and businesses and does not waste Carrier resources.
See Inventions and Patents Procedure CPSW-10A for further detail on how Inventions
and Patents are handled within Carrier and expectations of its employees.
Inventor Compensation
Innovation is a key driver for sales and margin growth. Employee Inventors are significant
contributors to Carrier’s Intellectual Property portfolio, which helps protect that innovation.
In recognition of these contributions, employee Inventors are eligible for several types of
monetary awards depending on the protection approved by the PRC for the invention as
follows:
(i) Each employee Inventor of an invention that is approved to be filed as a patent
application shall receive an award;
(ii) Each employee Inventor of a patent application that issues as a patent, and
that is implemented in a Carrier product, shall receive an additional award; and
(iii) Each employee Inventor named on an invention or technology that is approved
as a Trade Secret shall receive an award.
See Inventor Compensation Procedure CPSW-10B for further detail on how Inventor
Compensation is managed and how employees qualify for it.
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Trademarks, Service Marks, Trade Names and Domain Names Procedure
The Trademarks, Service Marks, Trade Names, and Domain Names of Carrier are
valuable intangible business assets that identify and distinguish our products and services
in the market from others and symbolize the reputation of Carrier. All Trademarks, Service
Marks, Trade Names, and Domain Names of Carrier shall be approved, cleared and filed
for registration, if applicable, before the Trademark, Service Mark, or Trade Name is used
on goods, in advertising or in any other printed or electronic form. In addition, any use of
Carrier’s Trademarks by any party other than the owner of the Trademark, and use by
Carrier of 3
rd
party Trademarks, shall be governed by this Policy.
All names and logos proposed to be used as Trademarks, Service Marks, and Domain
Names must be approved by Carrier Marketing and the Intellectual Property Department
Use of Carrier’s Trademarks, Service Marks and Domain Names shall comply with
Carrier’s Trademark Usage Guidelines.
Trademarks and Service Marks shall have their status properly identified through the
appropriate use of ®, ™, or
SM
designation, as applicable.
Use of 3
rd
party Trademarks in, for example, literature, websites, and presentations must
be approved by Carrier’s Marketing Department.
See Trademarks Procedure CPSW-10C for further detail on the Trademark submission
process and on the proper use of Carrier and 3
rd
party Trademarks, Service Marks, Trade
Names and Domain Names and the expectations of its employees regarding use.
Copyrights
Carrier Employees worldwide must comply with the laws that regulate the copying,
distribution and use of Copyrighted Material. Carrier requires its employees and
contractors throughout the world to fully comply with U.S. and foreign copyright laws.
Those laws limit copying, distribution and use of Copyrighted Material. Unauthorized
copying, distribution or use of such material is, therefore, prohibited.
Carrier employees and representatives should place a proper Copyright Notice on written
or recorded materials created by or for Carrier, for which the exclusive right of sale or
distribution is likely to provide a competitive advantage to Carrier.
Carrier employees shall obtain approval for use of 3
rd
party materials that are subject to
Copyright protection including, but not limited to, documents, books and excerpts,
brochures, photographs, websites, software and musical compositions, regardless of
availability in the public domain, including on the internet.
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See Copyrights Procedure CPSW-10D for further detail on how Carrier handles
Copyrights and the expectations of its employees.
Software: Commercial and Open Source
The use of third-party software written by outside parties allows product development
teams for Carrier’s digital products and internal software applications to focus on those
areas core to Carrier’s businesses. However, there are risks associated with third-party
software use. Improper use of third-party software, including commercial and Open
Source Software (OSS), can present security risks, loss of rights to Carrier intellectual
Property and also liability if licenses are not properly followed.
Each employee has the responsibility to ensure Carrier meets its obligations when
integrating OSS and other third-party software with proprietary source code in Carrier
products and internal software applications.
All software that includes OSS shall be scanned with an approved software tool, or other
approved process, able to identify the OSS being used, including its level of licensing
permissiveness, dependencies and required attributions.
3
rd
party software must not be used without prior legal approval.
The release of OSS developed or modified by Carrier presents the risk of unprotected
exposure of Carrier Intellectual Property and breach of product integrity. All external
releases of Carrier OSS (i.e. software developed or modified by Carrier and released as
source code) must be approved by the VP, Chief IP Counsel or delegate thereof.
See Software: Commercial and Open Source Procedure CPSW-10E for further detail
on how Carrier handles 3
rd
party software usage and expectations of its employees.
Transactions
Many agreements Carrier enters into include provisions that impact Carrier’s Intellectual
Property rights and liabilities, including, but not limited to indemnification, warranty,
intellectual property ownership, licensing, proprietary information, and limitation of
liability. Examples agreements include supply agreements, service agreements, and
software licenses in addition to the more obvious IP licensing or sale agreements. To
ensure there is no unintentional adverse impact on Carrier, the Carrier Intellectual
Property Department should approve all agreements that affect Intellectual Property
rights. Accordingly, if an agreement includes language addressing Intellectual Property,
such as in the types of provisions listed above, that is not pre-approved by the Intellectual
Property Department, the Carrier employee handling that agreement must submit the
agreement to the Intellectual Property Department for review.
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Product Development
Carrier uses the robust Passport process for gated product development. The Intellectual
Property Department has a go/no-go approval vote for all programs in Passport. During
product development and in accordance with the Passport process, the Intellectual
Property Department shall be consulted with by the program manager to ensure that the
program proceeds in a manner where all Carrier Intellectual Property is appropriately
protected and all 3
rd
party intellectual property is appropriately reviewed to ensure
Carrier’s freedom to practice.
2. DATA PROTECTION
Proprietary Information
Carrier Proprietary Information are valuable assets that must be protected against
improper use and unauthorized disclosure. Proprietary Information includes various
classifications of data, i.e. Public, Internal, Confidential and Restricted, each of which are
subject to different handling in accordance with this Policy. Similarly, 3rd party Proprietary
Information that Carrier has access to must also be protected against inappropriate use
and disclosure. Carrier’s Code of Ethics requires that its employees protect both Carrier
and 3rd party Proprietary Information. Each employee of Carrier has a duty to protect
these assets, both tangible and intangible, against theft or loss resulting from
unauthorized or inadvertent disclosure, including at a minimum, ensuring that:
(i) Proprietary Information is appropriately marked;
(ii) Proprietary Information is shared only on a need to know basis;
(iii) Access to sensitive Carrier facilities by third parties is allowed only through an
approved and monitored process;
(iv) Carrier assets used by exiting employees are secured and such exiting employees
are made aware of their continuing obligations to Carrier;
(v) Appropriate steps are taken to protect Trade Secrets;
(vi) Appropriate steps are taken to protect requested and unsolicited 3rd party
Proprietary Information;
(vii) Inadvertent disclosure of Proprietary Information is appropriately and, upon
discovery, immediately reported; and
(viii) The appropriate response to an inadvertent disclosure or breach of Proprietary
Information or data is effectively and rapidly taken to mitigate risk and damage
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See Proprietary Information Procedure CPSW-10F for further detail on how Proprietary
Information is handled within Carrier including the different data classifications (see
Exhibit A to CPSW-10F) and how those classifications drive that handling, and the
expectations of Carrier employees.
Data Breach Incident Response Plan
This Data Breach Incident Response Plan (“DBIRP”) is established in compliance with
this Policy, CPM 10 § (B) Data Protection and CPM 24 Personal Information, which
require Carrier to maintain a response plan and procedure for data breaches. This DBIRP
provides guidance on how to prepare for, respond to, and remediate a data breach
Incident. CPM 10 and 24 require that all employees report Incidents and that Carrier and
its business units be prepared to deploy “Incident Response Teams” having such skills
and authority as are appropriate in light of the scope, severity and nature of the Incident.
See DBIRP Procedure CPSW-10G for specifics of the response plan and the associated
employee responsibility.
D. OWNERSHIP & APPROVAL
Carrier’s VP, Chief IP Counsel is the owner of this Policy. All interpretations and changes
to this Policy require prior approval of the owner. Contact the Intellectual Property
Department for all questions regarding this Policy.
E. REFERENCES
All referenced CPM and CPSW can be retrieved from ePolicy
CPSW-10A: Inventions and Patents
CPSW-10B: Inventor Compensation
CPSW-10C: Trademarks, Service Marks, Trade Names and Domain Names
CPSW-10D: Copyrights
CPSW-10E: Software: Commercial and Open
CPSW-10F: Proprietary Information
CPSW-10G: DBIRP