How to Write Desired Outcomes for an Agenda
A facilitative leader spends as much time preparing for a meeting as they spend in the meeting itself.
The centerpiece of the meeting-planning process is the agenda. An agenda is a road map outlining
meeting topics, how they will be addressed, by whom, and when. (Interaction Associates, Inc.)
A Desired Outcome is what your meeting aims to achieve, or the expected results. A desired outcome
answers the question: “What will we walk out of the meeting with?”. They are brief, written statements
that are specific and measureable. A desired outcome is written from the perspective of the participant
and is a noun, not a verb. (Interaction Associates, Inc.)
Creating desired outcomes for your meeting helps to focus the group and set expectations before the
meeting starts. It also helps to break down the steps in a decision making process in order to obtain
consensus on each specific outcome.
There are two types of Outcomes:
1. Products:
Lists
Plans
Decisions
Agreements
2. Knowledge
Awareness of... so that...
Understanding of... so that...
*Please note that completing the "so that" statement directs the participants on how the knowledge
will be used and tells them why this knowledge is important
Examples:
By the end of this meeting we want to have:
A list of challenges.
A decision and action plan on how to decrease turnover by 2%.
An understanding of the revised work schedule so that we ensure full coverage on all shifts this
week.
Agreement on next steps.