Access Policy Documents Online – It’s Simple
April 28, 2022
Need to locate your insurance policy documents quickly? No need to call! With direct, secured access to your Citizens
policy documents – now available through your myPolicy account – you can access them anytime, anywhere. It’s simple.
New business and renewal declaration pages, billing invoices, cancellation notices and more – it’s at your fingertips with
myPolicy. Other myPolicy self-service options include:
• Accessing your policy details
• Viewing and downloading your policy documents (excluding claims documents)
• Reporting a new claim
• Making a payment
If you do not have a myPolicy account, you can complete your registration here. You will need your:
• Policy number
• Property/primary ZIP
• Email address on record with Citizens
Watch the myPolicy Overview video.
If you need to update your contact information, contact your agent or submit your request via Contact Us.
No reply to this email is required; however, if you would like to reply to this email to request assistance for your policy or
claim, please include the name of the policyholder, policy or claim number, and the associated property address in your
response.
This email is not spam. You received this email because you are a Citizens policyholder, and we want to convey important information about your policy.
Citizens uses your personal information only as authorized or required by law and as necessary to provide our products and services to you. Citizens does
not use or share your personal information for marketing purposes. For more details, please see the Privacy Policy on the Citizens website.
Citizens Property Insurance Corporation
www.citizensfla.com
myPolicy
Report and view claims, access policy documents and make payments
866.411.2742
Report a claim 24/7/365 or
Get specific policy information weekdays from 8:00 a.m. to 5:30 p.m. ET
