UBS Preferred Visa
Signature® credit card
My Choice Rewards
program and benefits details
UBS Preferred Visa Signature credit card
My Choice Rewards program and benefits details
The following terms and conditions apply to the UBS My Choice
Rewards program (Program). These terms and conditions supersede all
existing terms and conditions of the Program, including those
contained in any previous Program guides. Please read these terms and
conditions carefully. Use of your UBS Preferred Visa Signature credit
card (Card(s)) aer you receive these terms and conditions, and any
use of the Program or a service or benefit under the Program, will
signify that you have read and agreed to all of the following provisions.
As used in these terms and conditions, the words “you” or
“Cardholder” mean any client who holds an activated Card and is
enrolled in the Program.
The Program is offered by UBS Bank USA as an additional benefit of
your Card, and is administered by TSYS Loyalty, Inc. (TLI), an
independent company that is not affiliated with UBS Bank USA. The
words “we”, “us” and “our” refer to, collectively, UBS Bank USA and
its successor firms, subsidiaries or affiliates (collectively UBS Bank) and
TLI. The word “UBS Account” refers to the UBS Resource Management
Account
®
(RMA
®
) or Business Services Account BSA
®
with which a Card
or Cards are associated, if any. Your UBS Account is offered by UBS
Financial Services Inc. and its successor firms, subsidiaries, or affiliates
(and together with UBS Bank, collectively UBS FSI). UBS FSI is not
responsible for any aspect of the Program.
The word “Points” refers to the way we value rewards for redemption.
Points have no cash value, and may be used only in accordance with
the terms of the Program. Points may not be purchased, sold, bartered,
or given, except as expressly permitted in these terms and conditions.
The Program is a proprietary offering of UBS Bank and is separate from
and independent of all other rewards or Points programs (including,
without limitation, rewards offered by the UBS Preferred Visa Signature
rewards program).
Questions regarding the Program, including questions about your Point
balance and Point redemption, may be directed to the UBS Rewards
Service Center at 800-762-1000. Redemptions are available between
7:00 a.m. and 9:00 p.m., Monday through Friday, and between 9:00
a.m. and 9:00 p.m., Saturday and Sunday, Eastern Time (ET), or online
anytime at ubs.com/onlineservices. Written correspondence should be
addressed to UBS Bank USA, Card Operations Division, 1000 Harbor
Boulevard, 8th Floor, Weehawken, NJ 07086.
Important notice:
The services and benefits (collectively Benefits) referenced in this guide
are offered and provided by merchants and providers (collectively
Providers) independent of UBS Bank and the Providers are solely
responsible for the provision of the Benefits. UBS Bank makes no
express or implied representation or warranty concerning any Benefit
and will not be liable for injury, damage, loss or expense resulting from
your acceptance or use of a Benefit from a Benefit’s defect or failure.
UBS Bank expressly disclaims any implied warranty of merchantability
or fitness of a Benefit for a particular purpose. Please see disclosures
for particular Benefits for the terms and conditions applicable.
UBS Bank USA and UBS FSI are subsidiaries of UBS AG. Resource
Management Account, RMA and Business Services Account BSA are
registered service marks of UBS FSI.
The UBS Preferred Visa Signature credit card is issued by UBS Bank USA
pursuant to a license from Visa U.S.A. Incorporated. Visa is a registered
service mark and/or trademark of Visa International. The UBS Preferred
Visa Signature credit card is not available for International Resource
Management Account (IRMA) clients.
All other trademarks, registered trademarks and service marks belong
to their respective owners.
These terms and conditions shall be construed and interpreted under
the laws of Utah without regard to its conflict of laws provisions. Any
dispute arising out of or relating to the Program, these terms and
conditions, or the relationship between you and us is subject to the
Arbitration provision in your Card agreement.
Eligibility
Program and Benefit eligibility is restricted to Cardholders with a Card
or Cards in “Good Standing” as determined in the sole discretion of
UBS Bank. Your UBS Preferred Visa Signature credit card account will
not be in Good Standing for reasons that include, but are not limited
to, the following: your account has been closed, any payment due from
you is received late, you fail to pay at least the minimum due or any
payment made by you is not honored by your bank. You may contact
your Financial Advisor with questions about the Program. All questions
or disputes regarding account and transaction eligibility will be
determined exclusively by UBS Bank, whose decision shall be final. UBS
Bank reserves the right to terminate a Program membership at any
time. UBS Bank also reserves the right to alter, substitute or terminate
all or any part of the Program or any Program reward (reward), or to
modify the terms and conditions of the Program or Points previously
earned therein for any reason in its sole discretion.
In accumulating Points, Cardholders may not rely upon the continued
availability of any rewards or Point redemption level for a reward;
Cardholders may not be able to obtain all offered rewards. Any reward
may be withdrawn or subject to increased Point redemption
requirements and/or new restrictions at any time. Should UBS Bank
decide to terminate the Program, not less than 30 days’ prior written
notice will be given to current Cardholders. Cardholders will be allowed
not less than 90 days following the effective date of Program
termination to redeem outstanding Points. UBS Bank will provide
reasonable options for redemption of such outstanding Points.
Point accrual and tracking
For UBS Preferred Visa Signature credit card clients, 3 Points will be
awarded for every $1 of Net Purchases made on air travel; 2 Points will
be awarded for every $1 of Net Purchases made on gas and groceries,
and 1 Points for every $1 of Net Purchases on all other eligible
purchases made on the UBS Preferred Visa Signature credit card(s).
“Net Purchases” means the dollar value purchased with the Cards,
made by a Cardholder or any authorized user minus any credits, returns
or other adjustments as reflected on your monthly account statements.
No retroactive Points will be awarded.
Only eligible purchases qualify for earning of Points. Ineligible
transactions include, but are not limited to, cash advances, including
ATM withdrawals, balance transfers, convenience checks, fees, finance
charges and the purchase of money orders, traveler’s checks, foreign
currency, lottery tickets, gambling chips, or wire transfers. UBS Bank
reserves the right to add other transactions to this list of ineligible
transactions at its discretion and at any time. Any questions regarding
eligibility of transactions shall be determined by UBS Bank in its sole
discretion. Previously awarded Points relating to ineligible transactions
shall be forfeited.
In order to determine purchases made on air travel and purchase made
on gas and groceries, the designation of eligible purchases shall be
determined by retail merchant category code. Each merchant assigns
purchases made at its establishment to a designated category code.
The code the merchant uses determines whether we consider that
purchase to be eligible as related to air travel or gas or groceries. It is
possible that some merchants have designated a merchant category
code that does not meet our eligibility criteria. Eligibility of purchases
shall be determined in the sole discretion of UBS Bank and UBS Bank’s
determination shall be final.
You may also be awarded Points based on promotions that are offered
from time to time.
Points are awarded based on whole dollar amounts. For calculation
purposes, when a purchase or transaction is not a whole dollar
amount, any fraction equal to or greater than 0.50 will be rounded up
to the nearest whole dollar and any fraction equal to or less than 0.49
will be rounded down to the nearest whole dollar. For example, if a
Cardholder makes a purchase in the amount of $20.32, 20 Points will
be awarded, but if the transaction amount is $20.50, 21 Points will be
awarded.
Earned Points will generally be added to your account and available
for use within one week aer the date of posting. Point earnings are
not based on transaction date but on the date the transaction is
submitted to UBS Bank, which is usually within one week of the
transaction. (International transactions may take up to 30 days to post.)
Purchase returns or other credits reflected on your statements during
or subsequent to the period of Program membership will reduce or
eliminate the Points available for redemption.
Points earned in your account may be transferred to another Program
account. Points are not transferable to or from any other non-UBS
rewards or frequent flier programs.
Points earned by multiple Cardholders will be credited only to the
“Primary Cardholder.” The Primary Cardholder is the primary
accountholder of the UBS Account.
Points do not expire in the Program, as long as your Card is active and
in good standing.
If your Card is canceled, you will be allowed 90 days following the
effective date of termination of the UBS Account or Cards to redeem
outstanding Points for gicards or merchandise. In the event UBS Bank
closes your Card, you will have not less than 90 days to redeem your
Points for gi cards or merchandise.
You are responsible for any taxes that may be owed as a result of Points
earned and/or redeemed. Please consult your tax advisor if you have
tax questions about the Program. Neither UBS Bank nor UBS FSI
provides tax advice.
Points and Program certificates have no value except as used in
accordance with these terms and conditions of the Program and any
terms and conditions of each respective reward provider.
UBS Bank reserves the right to disqualify any Cardholder from
participating in the Program and to invalidate any or all Points for any
reason and at any time, including for abuse, fraud or any violation of
the Program’s terms and conditions.
By participating in the Program, and accepting and using rewards
earned via the Program, you or any other beneficiary of the Program
release, discharge and hold harmless UBS Bank, Visa, TLI, and their
respective subsidiaries, affiliates, employees, officers, directors,
successors and assignees from all claims, damages or liability including,
but not limited to, physical injury or death, arising out of participation
in the Program or travel taken or use of products chosen as a Program
reward.
Point redemption and rewards information
Points may be redeemed for a variety of rewards. All rewards selections
are subject to availability. To redeem Points for rewards, Cardholders
may call the UBS Rewards Service Center at 800-762-1000. The UBS
Rewards Service Center is available between 7:00 a.m. and 9:00 p.m.,
Monday through Friday, and between 9:00 a.m. and 9:00 p.m.,
Saturday and Sunday, Eastern Time (ET). Rewards redemptions are
available online anytime at ubs.com/onlineservices.
Rewards are not replaceable if lost, stolen, destroyed or expired.
Rewards are not returnable, exchangeable, refundable or redeemable
for cash or credit under any circumstances.
UBS Bank, TLI, and Visa have no liability in case of disagreement over
issuance of or right to possess reward certificates or Points. Reward
providers are solely responsible for the fulfillment of rewards. UBS Bank,
TLI, and Visa have no further obligation once the reward is issued.
If any additional payment is required when you redeem Points for a
reward, the payment must be made with your UBS Preferred Visa
Signature credit card (unless your Card has been closed).
Airline rewards redemptions. There are two methods of using Points
for airline tickets. Both options are valid only for airline tickets booked
through the UBS Rewards Service Center, and are valid only on
itineraries offered by the UBS Rewards Service Center. Not all airlines
or fares may be available.
1) Paying with points: You can redeem Points to cover all or a
portion of the cost of any ticket booked through the UBS Rewards
Service Center at the rate of 100 Points per $1 (minimum ticket
price of $100). The amount of Points required will be rounded up
to the next whole dollar amount or 100 Points. For example, a
ticket costing $302.50 will require 30,300 points. If you do not
have enough points for the entire ticket price, you can redeem
available Points for a credit toward the total ticket cost and use
your Card to pay the difference. For example, if you have 25,050
Points available and purchase a ticket costing $302.50, you could
redeem 25,000 Points for a credit of $250.00 towards the cost of
the airfare (at 100 Points per dollar), pay the $52.50 difference on
your Card and have 50 points remaining.
2) Air travel award redemption options. You can also use a fixed
number of points to purchase any airline ticket up to a set dollar
amount. This option is available only by calling the UBS Rewards
Service Center at 800-762-1000, and is not available online. Tickets
must be booked directly through the UBS Rewards Service Center.
The reservation must be made by a UBS Rewards Service Center
Agent, and the ticket will be charged to your Card. Aer the
purchase is completed, the applicable Points will be deducted from
your rewards account. Once that deduction is complete, a credit
will post to your Card for the ticket purchase price. A $25 (or 2,500
Points) booking fee applies per ticket. Travel insurance and
protections offered by the UBS Card Program will apply. No black
out dates.
a) 25,000 points for a ticket up to $350: For tickets costing
more than $350, the difference in price must be paid by the
Cardholder using additional Points at a rate of 5,000 Points for
any additional cost of up to $50 of ticket value. Additional
payments may be made only in increments of 5,000 Points.
This award requires a 21-day advance purchase.
b) 50,000 points for a ticket up to $900: For tickets costing
more than $900, the difference in price must be paid by the
Cardholder using additional Points at a rate of 5,000 Points for
any additional cost of up to $50 of ticket value. Additional
payments may be made only in increments of 5,000 Points.
Itineraries and fees
All travel itineraries and supporting documentation will be sent via
email when available; otherwise, paper documents will be sent via first-
class mail. Priority, three- to five-day delivery, Saturday or international
deliveries will be subject to additional shipping charges as imposed by
the shipping vendor and will be charged to the Cardholder’s Card at
the time of reservation.
All airline tickets purchased with Points are non-refundable,
non-transferable and nonchangeable.
Once Points are redeemed and ticketed, the UBS Rewards
Service Center may not be able to make changes to the tickets,
including dates and destinations. The Cardholder may be able
to make changes directly with the airline, but service fees and
any fare increases will be the Cardholder’s responsibility.
Customs’ fees, excess baggage charges or any other charges assessed
by governmental entities or airlines as a result of travel are the
responsibility of the traveler.
Participating airlines are subject to change at any time without notice.
UBS Bank, TLI, and Visa are not responsible for communication of
airline schedule changes or any other changes made by the airline.
Flight reservations should be confirmed by the Cardholder or
designated traveler at least 72 hours prior to departure. All reservations
are subject to the conditions of carriage, supply or business of the
service provider, which include exclusions and limitations of liability.
The Cardholder or designated traveler is responsible for obtaining the
appropriate international travel documentation, such as passports and
visas. The traveler should have valid government-issued photo ID and
passport upon airport check-in.
UBS Bank, TLI, and Visa disclaim all responsibility for Cardholder usage
of airline tickets following receipt and are not responsible for
performance of any airline. Tickets may not be resold.
Cruise rewards
All redemption requests for cruise rewards must be made at least 60
days prior to sailing. All cruise rewards are based on double occupancy
for a cabin. At least one Cardholder sailing must be 21 years of age or
older.
All cruise rewards are non-refundable. Changes may be made up to
90 days prior to sailing (120 days for holiday and special event cruises)
for a $100 change fee, plus any fees imposed by the cruise line.
Changes or cancellation under 90 days (120 days for holiday and
special event cruises) may result in forfeiture of the reward, or
additional fees may apply. In addition, if a reservation is not canceled
and Cardholder or recipient does not appear for check-in, the reward
is void and no refund will be provided.
UBS Bank, TLI, and Visa are not responsible for the performance of the
cruise line.
Participating cruise lines are subject to change at any time without
notice.
Hotel rewards
Hotel rewards are not redeemable for cash and are void if sold for cash
or other consideration.
Hotel rewards are not refundable or replaceable if lost, stolen,
destroyed or expired.
Hotel rewards are void if altered, photocopied or reproduced.
Guest must present and submit reward certificate at check-in.
Hotel rewards may not be valid where restricted by law.
Length of stay restrictions may apply.
Any tax liability, including disclosure, connected with receipt or use of
this reward is the recipient’s responsibility.
The reward certificate will not be extended beyond the expiration date.
Hotels may require advance deposits to reserve accommodations and
rewards may not include resort fees or taxes.
Hotels may require advance reservations.
Accommodations are subject to availability at time of reservations and
blackout dates may apply due to seasonal periods or special events.
Participating properties are subject to change at any time without
notice.
UBS Bank, TLI, and Visa are not responsible for hotel performance.
Car rental rewards
Advance reservations are recommended for reward rentals.
The Cardholder renting the vehicle (Renter) must be 25 years of age
and possess a valid U.S. driver’s license.
The Renter will be required to execute a rental agreement at time of
rental. The Renter must provide a major credit card at the time of rental
(check or debit cards are not permitted).
The Renter may be provided a voucher or certificate as an instrument
of securing a rental vehicle.
The voucher or certificate must be presented to the rental car company
at the time of rental pickup. Vouchers and certificates are negotiable
instruments for the purpose of securing car rental services and will not
be replaced if lost, stolen or destroyed. No change or credit will be
issued for unused portions of rewards. The Renter is subject to the
restrictions and vehicle type listed on voucher or certificate.
Rewards do not include taxes, insurance, mileage fees, airport fees,
extra drivers, optional service charges such as refueling or any other
fees or charges imposed by rental location and/or company.
Some blackout dates may apply.
UBS Bank, TLI, and Visa are not responsible for performance of any
rental car company.
The rental car company may inquire about a Renter’s driving record at
time of rental to determine rental eligibility.
Participating rental car companies and reward offerings are subject to
change without notice.
Travel packages
All travel packages must be booked a minimum of 60 days prior to
travel date or Cardholder will incur additional fees.
Traveler must meet the eligibility requirements established by the travel
provider. Travel packages may only be booked through the UBS
Rewards Customer Service Center.
Travel packages may not be combined with upgrade certificates,
frequent traveler promotions or other reward programs, promotional
or discount certificates/vouchers, Internet fares, companion fares,
group travel, convention fares or special rate programs.
Travel packages that have been booked may not be cancelled and are
not eligible for any refund in part or whole. No interim price reductions
will be considered or offered once the booking has been completed.
Aer booking, any additional special handling may result in the
imposition of additional fees. Bookings made less than 60 days prior
to a travel date will result in the imposition of a special handling fee/per
traveler in addition to other fees imposed by the travel provider.
Merchandise rewards
Four to six weeks should be allowed for receipt of merchandise
rewards. Merchandise will be shipped to the Cardholder’s mailing
address unless otherwise authorized by UBS Bank. Merchandise will
not be delivered to P.O., A.P.O. or F.P.O. boxes, or to any address outside
of the 48 contiguous United States and the District of Columbia. For
security reasons, parcel or motor freight couriers may contact the
Cardholder to arrange delivery of merchandise. It is the responsibility
of the Cardholder to respond to the courier in a timely and reasonable
manner to facilitate the delivery process. Additional shipping and
handling fees for merchandise returned to vendor due to Cardholder’s
failure to make delivery arrangements are the responsibility of the
Cardholder.
Merchandise rewards are offered and provided by independent
manufacturers. The manufacturer’s warranty applies to all merchandise
rewards. UBS Bank, TLI, and Visa make no express or implied
representation or warranty and will not be liable for injury, damage,
loss or expense resulting from your acceptance or use of a reward or
from a reward’s defect or failure. UBS Bank, TLI, and Visa disclaim any
implied warranty of merchantability or fitness for a particular purpose.
Merchandise rewards include applicable sales tax and shipping and
handling (via first-class mail, ground delivery or motor freight service
within the contiguous U.S. and D.C.).
All merchandise reward orders are subject to product availability and
UBS Bank reserves the right to substitute merchandise of equal or
greater value. Cardholder will be notified if the merchandise reward
ordered is not available and if/when it will become available. UBS Bank
reserves the right to alter or substitute any or all merchandise rewards
at any time without prior notification. Returns are only accepted for
merchandise that is damaged, defective or incorrectly shipped.
Notification of same must be made within 48 hours of delivery and
must be returned within 30 days for credit or shipment of replacement
item. If the item is damaged or defective, please contact 800-762-
1000, between 7:00 a.m. and 9:00 p.m., Monday through Friday, and
between 9:00 a.m. and 9:00 p.m., Saturday and Sunday, ET, to report
the problem and obtain assistance. Replacement or return of damaged
or defective merchandise rewards should be arranged through the UBS
Rewards Service Center.
Statement credit redemption option—Personal Choice
In the event that a reward that you are seeking is not offered in the
Program, purchase the item on your UBS Preferred Visa Signature credit
card, then go to ubs.com/onlineservices or call us at 800-762-1000.
We will provide a statement credit for the amount of the purchase,
and deduct Points from your Points balance. The rate of redemption is
100 Points per dollar spent (minimum redemption of $100). The
Personal Choice statement credit redemption option cannot be
combined with other rewards offers. The statement credit will be
posted to cardholder’s card within 30 days of request. The credit will
appear in the card transactions section on UBS online services and client
statements.
More rewards
Redeem Points to cover the cost of your UBS Resource Management
Account (RMA) or Business Service Account BSA annual service fees.
UBS Bank and UBS FSI reserve the right to determine what annual
service fees are eligible for redemption and the associated point value.
The annual service fee must be charged to your UBS Account before
the request can be processed. Call us at 800-762-1000 to request the
rewards Point redemption. Once UBS FSI validates that the annual
service fee has been assessed, the amount of the fee will be credited
to your Card. Your request will not be completed if the fee has not yet
been charged to your account.
Reward certificates
Many rewards are issued as certificates or gi cards (reward certificates)
by the reward providers. Rewards and reward providers are subject to
change and may be discontinued without notice. Seven to fourteen
business days should be allowed for receipt of reward certificates.
Some rewards are limited to use within the United States. Reward
certificates are void if altered or where prohibited by law.
Reward certificates may not be combined with any other promotional
offers and must be presented and surrendered upon redemption. No
photocopies of reward certificates will be honored.
Reward certificates are valid at participating merchants only through
the expiration date printed on the reward certificate. Expiration of
reward certificates is subject to the policy of the reward provider. See
the individual reward certificate for details of specific expiration dates.
Fulfillment of the reward certificate is the sole responsibility of the
participating rewards provider.
Rewards are subject to the terms and conditions imposed by the reward
provider, which, in most cases, appear on the reward certificate. Use
of any reward certificate is subject to any additional restrictions listed
on the reward certificate.
Reward certificates are not valid toward previous purchases, and
cannot be used as payment on existing account balances with either
the participating merchant or UBS Bank. Reward certificates have no
cash value and may not be redeemed for cash or its equivalent.
In the event the goods and services you purchase are less than the face
value of the reward certificate(s) redeemed, the policy of the reward
provider will determine whether credit for the difference will be given.
UBS Bank, TLI, and Visa are under no obligation to provide credit or
cash back. Generally, no credit or cash back will be given. Certain
reward certificates may require a minimum purchase. Exceptions and
other restrictions will appear on each respective reward certificate.
For specific questions regarding the terms and conditions of reward
certificates, Cardholders may visit us online at ubs.com/onlineservices
or call us at 800-762-1000 and select the reward redemption option,
between 7:00 a.m. and 9:00 p.m., Monday through Friday, and
between 9:00 a.m. and 9:00 p.m., Saturday and Sunday, ET.
Reward certificates are not refundable or exchangeable and are not
replaceable in the event of loss or destruction, aer issuance. Reward
certificates are transferable unless otherwise noted on the reward
certificate. Reward certificates are void where prohibited by law.
Cardholders who reside outside of the United States may redeem for
gi cards or gi certificates, but additional shipping costs will apply.
Please contact the Rewards Service Center for exact costs.
Unless otherwise stated on the reward certificate, reward certificates
offered do not include any federal, state or local taxes, which are the
sole responsibility of the Cardholder.
UBS Bank, TLI, and Visa are not responsible for the problems or defects
of any merchandise purchased using a reward certificate or for failure
of merchant to perform because of bankruptcy, insolvency or any other
reason.
UBS Bank, TLI, and Visa are not responsible for any merchant
performance.
Reward certificate merchant/provider disclaimers
Alamo certificates. Up to 3 certificates per rental, not valid with any
other offer. Original Certificate must be presented at counter upon
arrival. Blackout Dates Apply. Not valid in New York, NY or San Jose,
CA. Coupon ID Code must be used at time of reservation. Subject to
availability and valid only at participating Alamo locations in the United
States and Canada. Coupon ID CHECKAVAIL may be used to check
availability only with no guarantee of availability at time of reservation.
Alamo Reservation Center 1-800-462-5266.
Amazon.com
®
gi card. *Amazon.com is not a sponsor of this
promotion. Amazon, Amazon.com, the Amazon gi cards logo and
the Amazon.com logo are trademarks of Amazon.com, Inc. or its
affiliates. Amazon.com gi cards (GCs) may be used only to purchase
eligible goods on Amazon.com or its affiliated website Endless.com.
GCs cannot be redeemed for purchases of gi cards. GCs cannot be
reloaded, resold, transferred for value, redeemed for cash, or applied
to any other account. For complete GC terms and conditions, see
http://www.amazon.com/gc-legal. GCs are issued and © 2010 by ACI
Gi Cards, Inc., a Washington company.
Apple
®
gi card. Apple
®
gi cards can be applied only to qualified
purchases directly from Apple at an Apple Store, the Apple Store
online, or Apple Telesales (1-800-MY-APPLE) in the United States. Apple
gi cards may not be redeemed at the iTunes Music Store, Apple
resellers, or Apple Store locations outside the United States. Apple gi
cards are not redeemable for cash and cannot be used to purchase
additional Apple gi cards or applied as payment to any account. Apple
is not responsible for lost or stolen gi cards. To report a lost or stolen
gi card, please contact Apple at any retail Apple Store location or by
telephone at 1-800-MY-APPLE. Replacement cards will be issued aer
Apple verifies that the lost or stolen card has not been redeemed and
original purchase receipt is presented. For your card’s balance, call 888-
320-3301. For additional gi card information and to see exclusions
and limitations, visit www.apple.com/go/gicards. Not for resale. Void
where prohibited or restricted by law. The use of this gi card is
governed by the laws of the State of California. Apple reserves the
right to change any of these terms and conditions without notice. TM
and © 2005 Apple Computer, Inc. All rights reserved.
Applebee’s
®
gi card. “Applebee’s” and the Applebee’s logo are
used with permission of Applebee’s IP LLC and such marks constitute
registered trademarks or service marks of Applebee’s IP LLC.
Applebee’s IP LLC is not affiliated with the bank and is not a sponsor
or co-sponsor of this program. Applebee’s IP LLC is not liable for
delivery of any gi cards promised, earned, purchased or otherwise
offered through this program. Please see the Applebee’s gi card for
additional terms and conditions, which are subject to change at the
sole discretion of Applebee’s IP LLC.
Avis travel voucher. Advance reservations are recommended and
may be made by calling the Avis Reservation Center. The Avis
Reservation number is 1-800-331-1212. Travel voucher may be used
as payment for rental of a vehicle in the amount stated from
participating Avis locations in the United States.
Barnes & Noble gi card. Barnes & Noble booksellers. Barnes &
Noble gi cards may be used at any Barnes & Noble store nationwide
and online at Barnes & Noble.com (www.bn.com). They may also be
used at any Barnes & Noble College Bookstore location, B. Dalton
Bookseller, Bookstar, and Bookstop store. Barnes & Noble gicards will
not be replaced if lost or stolen. They will not be exchanged for cash
except where required by law. Other conditions may apply to online
usage. See website for details. Barnes & Noble gi cards are issued by
Marketing Services (Minnesota) Corp. Barnes & Noble is not a sponsor
or co-sponsor of this promotion. Please see back of gi card for terms
and conditions of use. Barnes & Noble is not liable for any alleged or
actual claims related to this offer.
Bath & Body Works
®
gi card. Bath & Body Works is not a sponsor
of this promotion and is not affiliated with your financial institution
and your program. The Bath & Body Works
®
name and logo are
registered trademarks of Bathco, Inc.
Bed Bath & Beyond
®
gi card. Bed Bath & Beyond
®
is not affiliated
with your financial institution, nor is it a sponsor of this promotion.
Terms and conditions apply to gi cards. Bed Bath & Beyond
®
is a
registered trademark.
Best Buy gi card. BEST BUY™ is not affiliated with UBS Bank. Best
Buy does not sponsor, endorse, approve or have any responsibility for
this promotion. BEST BUY and the BEST BUY logo are trademarks of
Best Buy Enterprise Services, Inc.
Borders
®
and Waldenbooks
®
gi card. Borders
®
and Waldenbooks
®
are not sponsors of this promotion/program. Fulfillment of gi cards will
be done through TSYS Loyalty. See back of gi card for complete terms
and conditions, which are subject to change at Borders/Waldenbooks’
sole discretion. ©2010 Borders Properties, Inc.
Bose
®
. Products are not intended for resale and are only intended as
awards, rewards or prizes in incentive and promotional programs.
Brookstone
®
gi card. This Brookstone
®
gi card is only redeemable
for goods and services at any Brookstone location. If this card is lost,
stolen, damaged, or destroyed, a replacement card will be issued for any
value remaining on the card upon presentation of evidence of purchase.
Without the card or evidence of purchase, the card cannot be identified
to determine if there is a remaining balance to be replaced. Except where
directed by law, this card shall never expire. Redeemable at Brookstone
retail stores and online at www.brookstone.com. For balance inquiry,
please visit www.brookstone.com or call 1-800-846-3000. This card is
issued by and represents an obligation of Brookstone Company, Inc.
Cabela’s gi card. Cabela’s gi cards are redeemable online, through
our catalog or in any of our retail stores. Change will not be given and
gi cards may not be exchanged for cash. Gi cards may not be used
to pay a balance on a Cabela’s Visa Card.
California Pizza Kitchen. This gi card is redeemable for food and
beverage only at all participating California Pizza Kitchen (CPK) and
CPK/ASAP restaurants in the U.S. only (excluding airport locations,
stadiums, universities, travel plazas and Mirage Hotel in Las Vegas). Not
valid in Guam or international locations. This card is not redeemable for
cash or credit, except as, and where required by law. Protect this card,
as CPK is not responsible for unauthorized use. If lost or stolen, it can
only be replaced for the remaining value with the original proof of
purchase, including the 19 digit gi card identification number. Resale
is strictly prohibited. Card has no value until activated. Card’s face value
is in U.S. dollars. CardFact XVI, Ltd is card issuer. Purchase, use or
acceptance of card constitutes acceptance of these terms. For balance
inquires, to add value, or for customer service visit www.cpk.com, any
participating CPK or CPK/ASAP or call (888) 351-2594.
Callaway Golf gi card. Callaway Golf is not a sponsor of this promotion.
Can be only be redeemed online at www.callawaygolfgicard.com or over
the phone.
Chili’s
®
, Macaroni Grill
®
, On The Border
®
and Maggianos Little
Italy
®
gi card. Brinker International
®
(Chili’s Grill & Bar
®
, Macaroni
Grill
®
, and Maggiano’s Little Italy
®
) is not a sponsor or co-sponsor of
this promotion.
Crate and Barrel gi card. Crate & Barrel Shop cards are redeemable for
merchandise only at a Crate & Barrel store, Outlet, Internet, Catalog or
CB2. For your security, only registered cards will be replaced if lost, stolen
or destroyed. You may register your card at www.crateandbarrel.com.
Purchases will be deducted from the card value until it reaches zero. It may
not be used as payment on Crate & Barrel Credit card accounts, and it will
be considered void if bartered or sold. For balance information go to
www.crateandbarrel.com, or for Customer Service call (800) 237-5672.
We look forward to serving you at Crate & Barrel.
Darden Restaurants
®
gi card (Red Lobster
®
, Olive Garden
®
,
Bahama Breeze
®
, LongHorn Steakhouse
®
). Darden Restaurants
®
,
Inc. (Red Lobster
®
, Olive Garden
®
, LongHorn
®
Steakhouse, Bahama
Breeze
®
) is not affiliated with UBS Bank. Darden Restaurants is not a
sponsor or co-sponsor of this program. Use of our restaurant names,
logos or trademarks requires written approval from Darden
Restaurants, Inc. See backside of gi card for additional terms and
conditions or visit www.dardenrestaurants.com/legal.asp.
Dell. PROMOTIONAL CARDS ARE SUBJECT TO ONE YEAR EXPIRATION
—terms and conditions apply. Can be used on any future Dell purchase
except Dell gi card purchases.
Dunkin’ Donuts. © 2011, DD IP Holder LLC. All rights reserved. The
Dunkin’ Donuts trademarks, logos and designs are registered
trademarks of DD IP Holder LLC and used under license. Dunkin’
Donuts is not a sponsor of this promotion.
Edwin Watts Golf gi card. Gi card redeemable for merchandise
at any Edwin Watts Golf store, through our mail order department
(800-874-0146), and online at Edwinwatts.com. Gi cards are non
transferable, non replaceable if lost or stolen, and are not redeemable
for cash unless required by law. Additional funds may be added to your
card at any time.
ExxonMobil Cash cards. Exxon Mobil Corporation is not a sponsor
or co-sponsor of this program. ExxonMobil Cash Cards are issued and
sold by SVM, an Illinois Limited Partnership.
Fairmont Hotels & Resorts. The Fairmont Ovation Rewards is a
Collection “C” certificate valid at ALL Fairmont Hotels & Resorts in
North America. Reward may be used as payment for one night
accommodations in a well appointed Fairmont room including
applicable room taxes and a full breakfast for two in an all day dining
restaurant (excludes buffets and alcoholic beverages) and related taxes
and gratuities only. Rewards recipients will be asked to guarantee their
reservation with a credit card and provide Fairmont Ovation Rewards
certificate number at time of reservation. Guests must present and
submit their rewards certificate upon check-in. Rewards cannot be used
to pay for any incidentals, such as parking, service charges, other taxes
or other expenses. Rewards are redeemable based upon last room
availability in the room category purchased. Some restrictions may
apply to special event dates (for example but not limited to: Olympics,
Super Bowl etc.). Rewards cannot be used for group programs or
catering functions. Fairmont Ovation Reward Certificates are only valid
at hotels listed on the certificate. Participating hotels and/or locations
are subject to change without notice. Length of stay restrictions may
apply. Certificates are not redeemable for cash and are void if sold for
cash or other consideration. Ovation Rewards are not replaceable if
lost, stolen or destroyed. Any tax liability, including disclosure,
connected with receipt or use of this reward is the recipient’s
responsibility. To inquire about participating properties or to make
reservations contact the Fairmont Ovation Reward concierge at 1-888-
742-7488 (USA/Canada) or 1-506-870-7102. The certificate code,
Collection “C”, must be provided when making reservations.
Four Seasons Unforgettable Experience. Each Four Seasons
Unforgettable Experience is comprised of a nightly stay or stays. A
nightly stay is defined as accommodation for one night, full breakfast
for two, plus related taxes, gratuities and service charges.
Four Seasons Unforgettable Experience cards can be redeemed at
participating Four Seasons hotels and resorts, subject to availability.
Participation varies by Collection, and may be subject to change
without notice. To view the complete list of participating Four Seasons
hotels and resorts visit www.fourseasons.com/experiencecard.
Length of stay and seasonality restrictions may apply to card
redemption.
Four Seasons Unforgettable Experience award cards do not expire.
Four Seasons Unforgettable Experience award card recipients must
make all reservations by contacting the Four Seasons Worldwide
Reservations Office at 1 (888) 673-5403 in North America or
experiencecard@fourseasons.com.
At time of reservation, Four Seasons Unforgettable Experience card
recipients will be asked to provide the 20-digit number on the back of
their card and to guarantee their reservation with a credit card.
Upon check-in at the hotel, guests must present their Four Seasons
Unforgettable Experience card. The card number on the back of this
card must match the card number on the reservation.
All cancellations or changes to reservations must be made in
accordance with the cancellation policy of the reserved property
through Four Seasons Worldwide Reservations Office, or a fee equal
to one nightly stay will be deducted from the Four Seasons
Unforgettable Experience card. This fee also applies for no-shows.
Four Seasons Unforgettable Experience cards cannot be used to pay
for any incidentals including, without limitation, parking, spa, golf or
for any related taxes and gratuities.
Four Seasons Unforgettable Experience cards are not exchangeable for
cash and have no value unless redeemed.
Unforgettable Experience cards may not be sold, exchanged, bartered
or used for business travel purposes.
Four Seasons Unforgettable Experience cards are void if sold for cash
or other consideration through any means, including auction through
the Internet.
Four Seasons Unforgettable Experience cards cannot be combined with
any promotional offer.
GameStop
®
gi card. A prepaid card that can be used to purchase
merchandise at GameStop, EB Games, Babbage’s, Electronics
Boutique, EBX, Funcoland, Planet X, and Soware Etc. Cards cannot
be applied as payment on any account and will not be replaced if lost
or stolen. To find a store near you, visit www.GameStop.com or
www.Ebgames.com. To check your card balance, call 1-877-427-3526.
Cards do not expire. Currently cards cannot be redeemed online.
Godiva
®
gi card. Godiva is not a sponsor of this promotion. Treat
this card like cash. This card is not a debit or credit card. This card can
be redeemed at any company-owned Godiva store or on-line at
www.GODIVA.com. This card is redeemable for merchandise only. It
cannot be redeemed for cash unless required by law. To locate the store
nearest you, please visit www.GODIVA.com. To check your balance,
call 1-800-943-5309 or visit any company-owned Godiva store. The
value of this card will not be replaced if lost, stolen or destroyed
without valid proof of purchase. Use of this card is restricted to U.S.
purchases. Godiva Chocolatier reserves the right to change these
requirements.
Golfsmith
®
gi card. Cannot be combined with any other Golfsmith
coupon offers or discounts unless specified. Not valid on previous
purchases, exchanges, special orders or gi cards. No substitutions or
backorders.
Harry and David gi card. Harry and David is not a sponsor of this
promotion.
Hertz Award Check. Advance reservations are recommended and
may be made by calling the Hertz Reservation Center. The Hertz
Customer Service number is 1-800-654-2210. Check voucher may be
used as payment for rental of a vehicle from participating Hertz
locations worldwide and may be accepted by Travel Agencies or directly
at participating Hertz Rental locations. Valid on International rentals.
RENTALS USING THIS VOUCHER MAY NOT BE RESERVED ON-LINE.
Renter must satisfy minimum age, credit and other driver qualifications
in effect at time and place of rental. The benefits associated with the
CDP# that are printed on the reverse side of the voucher apply to the
use of each respective voucher. No other CDP# can be used in
combination with this voucher. If no redemption limit appears on the
face of the voucher, up to three vouchers identified by the same CDP#
and IT# can be used on the same rental. Vouchers cannot be combined
with any other voucher, coupon, discount rate (such as AAA, or
corporate discounts), or other certificate. Vouchers may not be
redeemed in whole or part for cash and no change, credit or refunds
will be given on any unused portion of the check voucher. Certificate
is valid through the expiration date printed on the check voucher.
Desired vehicle is subject to availability. Original certificate must be
presented and surrendered at time of payment and receipt of rental
vehicle. Renter will not receive credit for Frequent Travel or Loyalty
Program miles/points when using a voucher. FOR INTERNATIONAL
RENTALS: Advance reservations are required at least 8 hours prior to
departure from the U.S. The U.S. Dollar value will be valued in local
currency when you surrender the certificate at the time and place of
rental. Vouchers redeemed at participating international locations can
only be used on non-prepaid Affordable Weekly rates of at least one
week but not longer than three weeks. Renters must present a valid
driver’s license held at least one year prior to rental. Vouchers are not
a guarantee of performance or a confirmation of reservation. See
voucher for International terms.
Hyatt Check Certificate. This Hyatt Check Certificate will only be
accepted for goods and services at participating Hyatt Hotels and
resorts as listed on the front of this certificate. Locations are subject to
change without notice and acceptance varies by property. This
certificate may be used in the following manner: As a registered guest
to cover publicly listed and available room rates and packages; to cover
food and beverage charges at participating Hyatt outlets. Not valid for
Casino charges, deposit or payment for group/meetings/catering
functions, or for advance purchased packages or Hyatt Vacations
packages. Goods and services must be charged to the room and the
Hyatt Check Certificate should be redeemed at the front desk at check-
in or check-out. In the United States and Puerto Rico the total charged
will be reduced by the face value of this Hyatt Check Certificate.
Outside the United States, the total charges will be reduced by
converting the USD value of this Hyatt Check Certificate into local
currency according to the daily foreign exchange board rate. Hyatt
Check Certificate may be used by a non-registered guest at
participating hotels in the U.S., Canada and the Caribbean only. This
Hyatt Check Certificate should be redeemed at the time of purchase.
Hyatt Check Certificates may be supplemented by payment of cash,
acceptable check or valid credit card. No credit or change will be given
on unused portion of certificate. Not redeemable for cash or other
substitutions, not replaceable if lost, destroyed, stolen or expired, and
void if altered, photocopied, or reproduced. Terms are void where
prohibited by law. The use of certificates at certain destinations shall
be subject to respective government approvals, regulations, restrictions
and applicable taxes. Terms and conditions of this certificate are
governed by the laws of the state of Maryland, USA. Certificate will
not be extended beyond the expiration date. Tax liability, if any,
including disclosure, is the user’s responsibility. Certificates may not be
accepted at concessions within the participating hotel not owned or
operated by Hyatt. Please confirm with the hotel prior to making a
purchase. Hyatt Hotels and Resorts encompasses hotels and resorts
managed, franchised, or operated by two separate groups of
companies – Hyatt Corporation and its affiliates and affiliates of Hyatt
International Corp. © 2007 Hyatt Fulfillment of Maryland, Inc.
Hyatt Stay Certificate. The Hyatt Stay Certificate is redeemable only
at participating Hyatt locations listed on the front of the certificate.
Locations are subject to change without notice. This certificate is valid
for the number of nights indicated on the front. Certificate is good for
one continuous stay comprising consecutive nights at any one Hyatt.
No credit will be issued for any certificate that is not fully used.
Accommodations are subject to availability at time of reservation and
blackout dates may apply due to seasonal periods or special events.
Valid for a standard guestroom, single or double occupancy, and may
only be applied to the guestroom rate and associated taxes. Not
applicable for food, beverage, service, or incidental charges. Gold
Passport Points will not be given for the value of the certificate.
Reservations for your Hyatt stay must be made in advance by calling
(800) 555-0233 in the U.S. or your nearest Worldwide Reservation
Center. The certificate code must be provided when making
reservations. Normal arrival and departure restrictions apply. The
availability of certificates and travel from, certain destinations shall be
subjected to respective government approvals, regulations, restrictions
and applicable taxes. This certificate is not combinable with Upgrade
certificates, other promotional certificates, group travel, tour packages,
conventions, or special rate programs. Not redeemable for cash or
other substitutions, not replaced if lost, destroyed, stolen, or expired
and void if altered, photocopied, or reproduced. Tax liability, if any,
including disclosure, are user’s responsibility. Certificate void is sold for
cash or other consideration. The original certificate and identification
will be required when you check in. Hyatt reserves the right to request
a form of security deposit in advance for expenses not covered by the
certificate. This certificate will not be extended beyond the expiration
date. Terms are void where prohibited by law. Terms and conditions of
the certificate are governed by the laws of the state of Maryland, USA.
Hyatt Hotels and Resort encompasses hotels and resorts managed,
franchised, or operated by two separate groups of companies - Hyatt
Corporation and its affiliates and affiliates of Hyatt International Corp.
© 2006 Hyatt Fulfillment of Maryland, Inc.
Hyatt Weekend Certificate. This Hyatt Stay Certificate is redeemable
only at participating Hyatt locations listed on the front of this certificate.
Locations are subject to change without notice. This certificate is valid
for the number of weekend nights indicated on the front. Certificate
is good for one continuous stay comprising consecutive weekend
nights at any one Hyatt. A weekend night is defined as either a
Thursday, Friday, Saturday or Sunday night. No credit will be issued for
any certificate that is not fully used. Accommodations are subject to
availability at time of reservation and blackout dates may apply due to
seasonal periods or special events. Valid for a standard guestroom,
single, or double occupancy, and may only be applied to the guestroom
rate and associated taxes. A full American breakfast includes choice of
juice or fruit, choice of breakfast entree and breakfast meat and choice
of non-alcoholic beverage. Not valid in conjunction with
Sunday/Holiday brunch or room service. Breakfast must be redeemed
at a Hyatt operated restaurant within the hotel in which the certificate
holder is registered. Gratuities not included. Not applicable for food,
beverage, service, or incidental charges. Gold Passport Points will not
be given for the value of this certificate. Reservations for your Hyatt
stay must be made in advance by calling (800) 555-0233. The
certificate code must be provided when making reservations. Normal
arrival and departure restrictions apply. This certificate is not
combinable with upgrade certificates, other promotional certificates,
group travel, tour packages, conventions, or special rate programs. Not
redeemable for cash or other substitutions, not replaced if lost,
destroyed, stolen or expired, and void if altered, photocopied, or
reproduced. Tax liability, if any, including disclosure, are user’s
responsibility. Certificate void if sold for cash or other consideration.
The original certificate and identification will be required when you
check in. Hyatt reserves the right to request a form of security deposit
in advance for expenses not covered by this certificate. This certificate
will not be extended beyond the expiration date. Terms are void where
prohibited by law. Terms and conditions of the certificate are governed
by the laws of the state of Maryland, USA. Hyatt Hotels and Resort
encompasses hotels and resorts managed, franchised, or operated by
two separate groups of companies - Hyatt Corporation and its affiliates
and affiliates of Hyatt International Corp. © 2004 Hyatt Fulfillment of
Maryland, Inc.
JCPenney gi card. Terms and conditions are applied to gi
certificates/gi cards. Terms and conditions for JCPenney gi cards are
listed on the back of the gi cards and also at www.jcpenney.com.
JCPenney is not a sponsor of this promotion and is not affiliated with
UBS Bank. The JCPenney name and logo are registered trademarks of
J.C. Penney Company Inc.
JustGive gi certificate. Gi certificates have no expiration date. Gi
certificates must be redeemed through JustGive’s website,
http://www.justgive.org, for charitable donations to any of the
1,000,000 nonprofits we have listed on our website. Gi certificates
cannot be used to purchase gi certificates. Gi certificates are not
redeemable for cash and cannot be returned for a cash refund. Any
unused balance will be placed in the recipient’s gi certificate account
and is not transferable. If your transaction exceeds the amount of your
gi certificate, you must pay for the balance with a credit card. JustGive
is not responsible for lost or stolen gi certificates. JustGive will have
the right to close donor accounts and request alternative forms of
payment if a fraudulently obtained gi certificate is redeemed through
the JustGive website. In the event a gi certificate code is non-
functional, your sole remedy, and our sole liability, shall be the
replacement of such gi certificate.
L.L.Bean gi certificate. L.L.Bean gi certificates never expire and
can be redeemed online at llbean.com, in any L.L.Bean Retail Store or
by calling 1-800-221-4221. UBS Bank is not affiliated with L.L.Bean
and L.L.Bean is not a sponsor or co-sponsor of this promotion.
Lands’ End
®
gi card. The Lands’ End gi card is redeemable for
merchandise and services in Lands’ End consumer catalogs, including
Home, Women, Men and Kids, at landsend.com, Lands’ End stores or
at participating Sears, Roebuck and Co. store locations in the United
States and Puerto Rico. It cannot be redeemed for cash or applied to
your Sears credit accounts except where required by law. Lost, stolen
or damaged gi cards may be cancelled and replaced with required
proof of purchase or customer information.
Legal Sea Foods Mail-Order gi certificate. How to order Legal Sea
Food: By Phone: Call us toll-free at 800-328-3474. Online: visit
www.legalseafoods.com anytime 24/7 and submit your secure,
electronic order in minutes. Delivery: You can be sure that all items will
be delivered fresh. We ship overnight express services to ensure
freshness. No Sunday, Monday or Hawaii deliveries. Our prices include
overnight delivery for Tuesday through Friday. We must receive your
order by noon Eastern Time for next day delivery. However, some items
may require two business days notice. Add $20 for Saturday delivery
and an additional $25 for Alaska and Puerto Rico (No Sat.). Pricing
Policy: Unpredictable weather and harvest conditions may affect our
fresh seafood supplies. To meet your delivery requirements, we may
substitute an item of equal or greater value. Although we make every
effort to maintain our current prices, unusually large market swings
may cause temporary and/or permanent price adjustments without
notice. Guarantee: We are confident you will be completely satisfied
with your order or we will make it right!
Lowe’s
®
gi card. LOWE’S
®
and the GABLE MANSARD DESIGN
are registered trademarks and service marks of LF, LLC. Lowe’s
is not affiliated with UBS Bank.
Macy’s gi card. Macy’s is not a sponsor or co-sponsor of this
promotion. Terms and conditions are applied to gi certificates/gi
cards. Macy’s is not liable for any alleged or actual claims related to
this offer. Valid at Macy’s and macys.com.
Marriott - Stay Certificates General T&Cs. Awards may not be valid
where restricted by law. Guest must present and surrender the award
at check-in. This award may be used to pay for the expense of a
comfortable guestroom, full breakfast buffet, or all-American breakfast
for two, and related taxes only, and not to pay for other food,
beverage, parking, service charges, other taxes, or other incidental
expenses. This award is good for a one guestroom for the number of
night(s) shown on the front of this award. This award is issued by and
is the property of MI Fulfillment Services, LLC. Awards are not
redeemable for cash and are void if sold for cash or other consideration.
Awards are not replaceable if lost, stolen, destroyed or expired. Any
tax liability, including disclosure, connected with receipt or use of this
award is the recipient’s responsibility. Length-of-stay restrictions may
apply. Participating properties are subject to change. See reverse side
of award for complete terms and conditions.
Marriott TravelCard
®
. Card is not replaceable if lost, stolen, or
destroyed. Card is not redeemable for cash and change will not be
returned. Card value may not be transferred to another card. Card
value does not expire. Card becomes inactive at the earlier of (a) the
use of all value or (b) the posted renewal date. Upon request Marriott
will replace card with a new card having an equivalent remaining value
anytime aer the posted renewal date. Card may be used only at
participating Marriott locations. Card is a prepaid card, not a credit
card, and is the property of and issued by Meta Bank (USA).Each
transaction will be debited against card balance; if transaction exceeds
balance, user must pay the difference. To check balance call 1-800-
442-6132. Account balance information outside the US and Canada:
Use the AT&T Direct
®
access number for the country you are calling
from in conjunction with 800-442-6132. See Marriott.com/incentives
for further information or questions about the card.
Men’s Wearhouse gi card. Men’s Wearhouse is not a sponsor of
this promotion.
Nordstrom gi card. Nordstrom prepaid gi cards are redeemable at
any Nordstrom store, including Nordstrom Rack and online at
nordstrom.com. To use, present the card to a salesperson at the time
of purchase. Online and phone purchases require the access number
listed on the card. The card may not be returned or applied as payment
on any account, and it may not be redeemed for cash except as
required by law. If it is lost, stolen or damaged it can be replaced with
a new gi card for the remaining balance with satisfactory proof of
purchase.
Omaha Steaks
®
gi certificate.
Terms and conditions: 3 Easy Ways to Shop:
1. Go to www.OmahaSteaks.com and redeem online.
2. Visit any Omaha Steaks Store. To find a store near you, call
1.800.228.1444.
3. Order by phone, call 1.800.228.1444, 24 hours a day, 7 days a
week.
To find the Omaha Steaks Store nearest you, call 1.800.228.1444 or visit
www.OmahaSteaks.com/stores. This gi card is not redeemable or
refundable for cash unless required by law. Please safeguard this gi card;
lost or stolen gi cards will not be replaced. To check the balance of this gi
card, please call 1.800.228.1444 or visit www.OmahaSteaks.com/gicard.
Issuer: Omaha Steaks gi cards. © 2008 Omaha Creative Group, Inc.
Orvis gi card. Orvis gi cards are redeemable online at
www.orvis.com, through Orvis
®
catalogs by phone or mail, or at 29
Orvis
®
retail stores. Gi cards can also be used at 59 fly fishing and
wing shooting lodges in the U.S. and Canada. Orvis
®
retail stores are
located across the United States in 17 states. Orvis is not a sponsor or
co-sponsor of this promotion.
Outback Steakhouse gi card. OSI Restaurant Partners, LLC
(Outback Steakhouse of Florida, LLC, Carrabba’s Italian Grill, LLC,
Bonefish Grill, LLC), is not a sponsor or co-sponsor of this promotion.
Please see back of gi card for terms and conditions of use. Please call
800-242-5353 for balance inquires.
Pier 1 gi card. Pier 1 Imports
®
is not affiliated with the UBS My
Choice Rewards Program. Pier 1 and Pier 1 Imports are registered
trademarks of Pier 1 Services Company.
Pottery Barn
®
gi card. Pottery Barn is a registered trademark of
Williams-Sonoma, Inc. This card may be used for making purchases at
Pottery Barn stores in the United States, by phone or online at
www.potterybarn.com. It may not be redeemed for cash or applied as
payment to any account, unless required by law. Pottery Barn cannot
accept responsibility for cards lost, damaged or stolen, or any
unauthorized use of cards. Acceptance of this card constitutes
acceptance of these terms and conditions, which may change at any
time. For store locations or to place a catalog order, call 1-800-922-
5507.
Restoration Hardware gi certificate. Restoration Hardware gi
certificates are not redeemable for cash and cannot be replaced if lost.
Redeemable through retail stores and mail order only.
Saks Fih Avenue gi card. Saks Fih Avenue gi cards are
redeemable for merchandise and services sold at Saks Fih Avenue
stores. They may not be used for saks.com or telephone orders or to
purchase gi cards. Gi cards may not be redeemed for cash or used
as payment on or credit to credit card accounts, and will not be
replaced if lost or stolen. For information on your nearest Saks Fih
Avenue store, please contact 800-551-7257.
Shell gi card. The Shell gi card can be used only for purchases of
goods and services at Shell locations in the U.S. The Card cannot be
redeemed for cash and no change will be given, except in those states
that require redemption for cash. Shell Oil Company and its related
companies are not sponsors or co-sponsors of this promotion.
Smith & Wollensky gi card. Smith & Wollensky cards cannot be
redeemed for cash. The value on the card will not be replaced if lost or
stolen. Use of this card constitutes acceptance of these terms and
conditions.
Starbucks card. Starbucks, the Starbucks logo and the Starbucks Card
design are trademarks or registered trademarks of Starbucks U.S.
Brands Corporation. Starbucks is not a participating partner in or
sponsor of this offer.
T.G.I. Friday’s
®
gi card. T.G.I. Friday’s
®
is not affiliated with UBS Bank
and is not a sponsor or co-sponsor of this promotion. T.G.I. Friday’s
®
is
a registered trademark of TGI Friday’s of Minnesota, Inc. and is used
with permission. © 2008 TGI Friday’s of the Rockies, Inc. Please refer
to the back of the gi card for terms and conditions.
Talbots gi card. This card may be used for purchases at any Talbots
store, online at talbots.com, or by calling 1-800-TALBOTS (1-800-825-
2687). Gi cards are not redeemable, in whole or in part, for cash or
credit, except as required by law. Gi cards do not have an expiration
date, except for gi card held by Oklahoma residents which have a
one-year expiration date.
Target gi card. The Bullseye Design and Target are registered
trademarks and Target GiCard is a service mark of Target Brands, Inc.
All rights reserved. Target is not a participating partner in or sponsor
of this offer.
The Cheesecake Factory. The Cheesecake Factory gi card can be
used at any of The Cheesecake Factory restaurants nationwide, and
for online purchases at thecheesecakefactory.com. Any remaining
balance will be available for use at your next restaurant or online visit.
You may add value to your gi card during any visit to The Cheesecake
Factory restaurants
The Home Depot
®
gi card. UBS Bank is not affiliated with The
Home Depot
®
. The Home Depot
®
is a registered trademark of
Homer TLC Inc. The Home Depot
®
is not a sponsor of this
promotion.
The Ritz-Carlton Currency. Currency is honored at Ritz-Carlton Hotel
and Resort locations for all publicly listed and available room rates and
packages, but cannot be used for convention, travel industry tour,
advance purchase, catering or group room rates. Change will not be
given on currency presented as payment for goods and services. It is
not necessary to be a registered guest to use Ritz Carlton Currency.
Ritz Carlton Currency is not replaceable if lost, stolen, destroyed, or
expired. Ritz Carlton Currency is issued by and is the property of MI
Fulfillment Services, LLC. This currency is valid at participating Ritz-
Carlton hotels operated by The Ritz Carlton Hotel Company, LLC
(Excluding The Ritz-Carlton Chicago, A Four Seasons Hotel).
The Ritz-Carlton Stay Certificates. Awards may not be valid where
restricted by law. Guest must present and surrender the award at
check-in. This award may be used to pay for the expense of a
comfortable guestroom, full breakfast buffet, or all-American breakfast
for two, and related taxes only, and not to pay for other food,
beverage, parking, service charges, other taxes, or other incidental
expenses. This award is good for a one guestroom for the number of
night(s) shown on the front of this award. This award is issued by and
is the property of MI Fulfillment Services, LLC. Awards are not
redeemable for cash and are void if sold for cash or other consideration.
Awards are not replaceable if lost, stolen, destroyed or expired. Any
tax liability, including disclosure, connected with receipt or use of this
award is the recipient’s responsibility. Length-of-stay restrictions may
apply. Participating properties are subject to change. See reverse side
of award for complete terms and conditions. Ritz Carlton Stay
Certificates are issued by and is the property of MI Fulfillment Services,
LLC. This certificate is valid at participating Ritz-Carlton hotels operated
by The Ritz Carlton Hotel Company, LLC (Excluding The Ritz-Carlton
Chicago, A Four Seasons Hotel).
Tiffany gi card. The Tiffany gi card is redeemable for Tiffany & Co.
merchandise up to the prepaid value of the card. Gi cards may be
used at any Tiffany & Co. store in the United States and on orders
placed on Tiffany.com or by telephone.
Tourneau gi card. This card may not be combined with any other
promotion or discounts. Please safeguard this card; it cannot be
replaced if lost or stolen. This gi card will not be exchanged for cash
balance remaining on the card. This card cannot be used for credit
payments. If found, please return to the nearest Tourneau or Tourneau
Watch Gear store. To use, simply present this gi card at the time of
purchase at any Tourneau location, or use our shop-at-home service at
800-348-3332. The total will be deducted from the amount indicated
until the value reaches $0. Call 800-348-3332 to access your gi card
balance.
Toys “R” Us
®
gi card. Toys “R” Us is not a sponsor or co-sponsor of
this promotion. Please see back of gi card for terms and conditions
of use. Toys”R”Us, Inc. is not liable for any alleged or actual claims
related to this offer.
Wine.com gi certificate. Wine.com gi certificates are not
redeemable for cash. Discounts do not apply to gi certificates. Unused
balances of gi certificates are automatically credited to your account.
The following terms and conditions apply to the benefits
provided by the UBS Preferred Visa Signature credit card.
UBS Bank USA makes no express or implied representation or warranty
concerning any Benefit provided by a third party and will not be liable
for injury, damage, loss or expense resulting from your acceptance or
use of a third-party Benefit or from a third-party Benefit’s defect or
failure. UBS Bank USA expressly disclaims any implied warranty of
merchantability or fitness of a Benefit for a particular purpose. Benefits
described herein are accurate at the time of printing, but are subject
to change or cancellation without notice. You are responsible for any
and all fees charged directly by the Benefit Provider(s).
This guide to Benefits describes the benefits in effect as of June 1,
2011. These benefits and descriptions supersede any prior benefits and
descriptions you may have received earlier. Please read and retain for
your records. Your eligibility is determined by the date your financial
institution enrolled your account in the benefits.
Lost luggage reimbursement
Reimbursement Level: $5,000
How do I benefit from Lost Luggage Reimbursement?
When You pay for the entire cost of Common Carrier tickets with Your
UBS Preferred Visa Signature credit card, You will be eligible to receive
reimbursement for Your Checked Luggage, carry-on luggage, and its
contents for the difference between the “value of the amount
claimedand the Common Carrier’s payment, up to $5,000 per trip
(in New York, coverage is limited to $2,000 per bag for New York
residents), provided the luggage was lost due to the or misdirection
by the Common Carrier. The “value of the amount claimed” is the
lesser of the actual purchase price of the item(s), the actual cash value
of the item(s) at the time of the or misdirection with deduction for
depreciation, or the cost to replace the item(s). The Eligible Person must
take all reasonable means to protect, save, and/or recover any carry-
on property at all times. This reimbursement is supplemental to and
excess of any valid and collectible insurance and/or possible
reimbursement from any other source.
What items are not covered?
Automobiles, automobile accessories and/or equipment;
motorcycles, motors, bicycles (except when checked with the
Common Carrier), boats, or other vehicles or conveyances.
Contact lenses, eyeglasses, sunglasses, hearing aids, artificial teeth,
dental bridges, and prosthetic limbs.
Money, securities, credit or debit cards, checks, and traveler’s
checks.
Tickets, documents (travel or otherwise), keys, coins, deeds,
bullion, stamps, perishables, consumables, perfume, cosmetics,
rugs and carpets, animals, cameras, sporting equipment, and
household furniture.
Property shipped as freight or shipped prior to trip departure date.
Items specifically identified or described in and insured under any
other insurance policy.
Losses arising from confiscation or expropriation by any
government or public authority or detention by customs or other
officials.
Loss resulting from abuse, fraud, or hostilities of any kind
(including, but not limited to, war, invasion, rebellion, or
insurrection).
Business Items, cellular telephones, or art objects.
Definitions
Business Items means items that are used in the purchase, sale,
production, promotion, or distribution of goods or services (including,
but not limited to, manuals, computers and their accessories, soware,
data, facsimile, samples, collateral materials, etc.).
Checked Luggage means suitcases or other containers specifically
designed for carrying personal belongings, for which a claim check has
been issued to You by a Common Carrier.
Common Carrier means any land, water, or air conveyance operated
under a license for the transportation of passengers for hire and for
which a ticket must be purchased prior to commencing travel.
Common Carrier does not include taxis, limousine services, or
commuter rail or commuter bus lines.
Eligible Person means a Visa cardholder who pays for the specific
occasions covered by using the eligible card.
Immediate Family Member means Your spouse or legal dependent
children under age 18 (25 if enrolled as a full-time student at an
accredited institution).
You and Your means an Eligible Person (as defined above) or Your
Immediate Family Members who charged their trip to Your eligible Visa
card.
What do I do if my luggage or its contents are lost or stolen?
If Your luggage or its contents are lost or stolen, 1) immediately notify
the Common Carrier to begin the Common Carrier’s claim process,
and 2) immediately call the Benefit Administrator at 1-800-757-1274,
or call collect at 0-804-673-6496. Notification to the Benefit
Administrator must be made within twenty (20) days from the date
the luggage was lost or stolen. The Benefit Administrator will answer
any questions You may have and send You a special claim form.
How do I file a claim?
Complete the claim form You receive from the Benefit Administrator.
Mail the following items within ninety (90) days from the date the
luggage was lost or stolen to the address provided:
1. The completed claim form.
2. A copy of Your charge slip or receipt, as proof that the Common
Carrier tickets were charged and paid for with Your eligible Visa
card.
3. A copy of the check, settlement, denial, or explanation of coverage
issued by the Common Carrier together with a copy of the
Common Carrier’s completed claim form, a list of the items lost
and their value, and a copy of the luggage claim check (if
applicable).
4. A copy of Your insurance declaration page or documentation of
any settlement of the loss or the.
5. Any other documentation deemed necessary by the Benefit
Administrator to substantiate the loss or the.
Do I have to file a claim with my insurance company?
Yes. If You have personal insurance (i.e. homeowner’s, renter’s, or other
insurance applicable to the lost or stolen luggage or contents), You are
required to file a claim with Your insurance company and submit a copy
of any claim settlement along with Your completed claim form.
If the claim amount is within Your personal insurance deductible, the
Benefit Administrator may, at its option, deem a copy of Your personal
insurance declarations page to be sufficient.
Transference of Claims
Aer the Benefit Administrator has paid Your claim of loss or the
under this reimbursement benefit, all Your rights and remedies against
any party in respect of this loss or damage will be transferred to the
Benefit Administrator to the extent of the payment made to You. You
must give the Benefit Administrator all assistance as may reasonably
be required to secure all rights and remedies.
Additional Provisions for Lost Luggage Reimbursement: Lost Luggage
Reimbursement is supplemental to and excess of any other valid and
collectible avenue of recovery which is available to You, the eligible
Visa cardholder. We refund the excess amount once all other
reimbursement has been exhausted up to the limit of liability.
This benefit is available only to You, the eligible Visa cardholder. You
shall use due diligence and do all things reasonable to avoid or diminish
any loss to property protected by this benefit. This provision will not
be applied unreasonably to avoid claims.
If You make any claim knowing it to be false or fraudulent in any
respect, no coverage shall exist for such claim and Your benefits may
be canceled. Each cardholder agrees that representations regarding
claims will be accurate and complete. Any and all relevant provisions
shall be void in any case of fraud, intentional concealment, or
misrepresentation of material fact by the cardholder.
No legal action for a claim may be brought against us until sixty (60)
days aer we receive Proof of Loss. Aer the expiration of two (2) years
from the time written Proof of Loss was to be provided, no action shall
be brought to recover on this benefit. Further, no legal action may be
brought against us unless all the terms of this Guide to Benefit have
been complied with fully.
This benefit is provided to eligible Visa cardholders at no additional
cost. The terms and conditions contained in this Guide to Benefit may
be modified by subsequent endorsements. Modifications to the terms
and conditions may be provided via additional Guide to Benefit
mailings, statement inserts, or statement messages. The benefit
described in this Guide to Benefit will not apply to Visa cardholders
whose accounts have been suspended or canceled.
Termination dates may vary by financial institutions. Visa and/or Your
financial institution can cancel or non-renew the benefit, and if we do,
we will notify You at least thirty (30) days in advance. This information
is a description of the benefit provided to You as a Visa cardholder. It
is insured by Indemnity Insurance Company of North America. For
general questions regarding this benefit, call the Benefit Administrator
at 1-800-757-1274, or call collect at 0-804-673-6496.
FORM #VLUGOPT (04/10)
Personal Identity The
What is the Personal Identity The benefit?
The Personal Identity The benefit offers reimbursement for covered
expenses you incur to restore your identity, up to a maximum of
$15,000, as a result of a Covered Stolen Identity Event.
Who is eligible for this benefit?
To be eligible for this benefit, you must be a valid UBS Preferred Visa
Signature credit cardholder whose name is embossed on an eligible
U.S.-issued Visa card and reside in the United States or Canada.
What is a Covered Stolen Identity Event?
“Covered Stolen Identity Event” means the the or unauthorized or
illegal use of your name, transaction card account or account number,
Social Security number, or any other method of identifying you.
What is covered?
Covered Losses under the Personal Identity The benefit are:
Costs you incur for re-filing applications for loans, grants, or other
credit or debt instruments that are rejected solely because the
lender received incorrect information as a result of a Covered
Stolen Identity Event.
Costs for notarizing affidavits or other similar documents, long
distance telephone calls, and postage reasonably incurred as a
result of your efforts to report a Covered Stolen Identity Event or
to amend or rectify records as to your true name or identity as a
result of a Covered Stolen Identity Event.
Costs incurred by you for a maximum of four (4) credit reports,
requested as a result of a Covered Stolen Identity Event, from any
entity approved by the Benefit Administrator.
Actual lost wages for time taken away from your work premises
solely as a result of your efforts to amend or rectify records as to
your true name or identity as a result of a Covered Stolen Identity
Event.
Costs for reasonable fees for an attorney appointed by the Benefit
Administrator and related court fees you incur with the consent of
the Benefit Administrator for suits brought against you by a
creditor or collection agency or similar entity acting on behalf of a
creditor for nonpayment of goods or services or default on a loan
as a result of a Covered Stolen Identity Event.
What is not covered?
Any dishonest, criminal, malicious, or fraudulent acts by you.
Any damages, loss, or indemnification unless otherwise stated in
this disclosure.
Costs associated with any legal action or suit other than those set
forth under Covered Losses.
Sick days and any time taken from self-employment.
Any losses as a result of the or unauthorized use of an account
by a person to whom the account has been entrusted.
Is there a charge for these services?
No. Your financial institution provides this benefit to you at no
additional cost.
When and where am I covered?
Payment for Covered Losses will be limited to losses incurred in the
United States, its territories and possessions, Puerto Rico, or Canada
for a loss occurring during the benefit period.
How do I file a claim?
Call our Benefit Administrator, toll-free, at 1-866-679-5660
immediately when you reasonably believe a Covered Stolen Identity
Event has occurred and provide information including, but not limited
to, how, when, and where the Covered Stolen Identity Event occurred.
The Benefit Administrator may also require other reasonable
information or documents regarding the loss.
What documents do I need to submit with my claim?
A signed, sworn proof of loss or affidavit containing the information
requested by the Benefit Administrator must be submitted within sixty
(60) days.
How will I be reimbursed?
Once your claim has been verified, under normal circumstances,
reimbursement will be initiated within five (5) business days of receipt
and approval of all required documents.
Do I have to do anything else?
If you reasonably believe that a law may have been broken, you
must promptly file a report with the police.
You must take all reasonable steps to mitigate possible losses,
including cancellation of any affected debit, credit, or similar card
in the case of a Covered Stolen Identity Event.
Additional Provisions for Personal Identity The: This benefit applies
only to you, the primary eligible Visa cardholder. You must use due
diligence and do all things reasonable to avoid or diminish any loss of
or damage to property protected by the benefit.
If you make any claim knowing it to be false or fraudulent, no coverage
shall exist for such claim and your benefits may be canceled. Each
cardholder agrees that representations regarding claims will be accurate
and complete. Any and all relevant provisions shall be void in any case
of fraud, intentional concealment, or misrepresentation of material fact
by the cardholder.
Once you report a Covered Stolen Identity Event, a claim file will be
opened and shall remain open for six (6) months from the date of the
Covered Stolen Identity Event. No payment will be made on a claim
that is not completely substantiated in the manner required by the
Benefit Administrator within six (6) months of the Covered Stolen
Identity Event.
Aer the Benefit Administrator has paid your claim of loss or damage,
all your rights and remedies against any party in respect of this loss or
damage will be transferred to the Benefit Administrator to the extent
of the payment made to you. You must give the Benefit Administrator
all assistance as may reasonably be required to secure all rights and
remedies.
No legal action for a claim may be brought until sixty (60) days aer
we receive a Proof of Loss. No legal action against us may be brought
more than two (2) years aer the time for giving Proof of Loss. Further,
no legal action may be brought against us unless all the terms of this
Guide to Benefit have been complied with fully.
This benefit is provided to eligible Visa cardholders at no additional cost
and is in effect for acts occurring while the benefit is in effect. The
terms and conditions contained in this Guide to Benefit may be
modified by subsequent endorsements. Modifications to the terms and
conditions may be provided via additional Guide to Benefit mailings,
statement inserts, or statement messages. The benefit described in this
Guide to Benefit will not apply to Visa cardholders whose accounts
have been suspended or canceled.
Termination dates may vary by financial institutions. Visa and/or your
financial institution can cancel or non-renew this benefit, and if we do,
we will notify you at least thirty (30) days in advance. This information
is a description of the benefit provided to you as a Visa cardholder. It
is insured by Indemnity Insurance Company of North America.
For general questions regarding this benefit, call the Benefit
Administrator at 1-866-679-5660.
Whenever you need to file a claim, call toll-free at 1-866-679-5660.
FORM #VPID (04/10)
ID The Restoration
What is the Identity The Restoration Service?
The Identity The Restoration Service is an assistance program where
a licensed investigator is assigned to a cardholder’s case and will assist
him/her throughout the process of restoring his/her identity to pre-the
status.
Who is covered?
To be eligible for this benefit, you must be a valid UBS Preferred Visa
Signature credit cardholder whose name is embossed on an eligible
U.S.-issued Visa card and reside in the United States.
What is covered?
Eligible Cardholders receive the following consultation services:
Consultation Services
Access to fraud specialists and licensed investigators for questions
regarding identity the issues.
Information on consumer rights and current legislation.
The latest information of current trends related to identity the
and fraud.
Recommended steps to help reduce identity the exposure.
Assistance with identifying an identity the occurrence and
potential severity of the fraud.
Information on the steps to take to proactively reduce exposure to
identity the including placing 90-day fraud security alerts with
Equifax
®
, Experian
®
, and TransUnion
®
.
Restoration Services
A Cardholder who has become a victim of identity the has the option
to correct the identity the occurrence with the assigned investigator
or have the investigator work to correct the identity the occurrence
on his/her behalf [Limited Power of Attorney (LPoA) required).
For all cases:
When a fraud issue warrants, the investigator will provide the
Cardholder with a fraud packet containing information on how to
initiate enhanced restoration services as well as information on the
restoration process.
An investigator will work on the Cardholder’s behalf in locating
local police precincts and successfully filing an identity the police
report.
For the Cardholder who has provided a signed LPoA, the licensed
investigators will provide these additional services on behalf of the
Cardholder:
Within 24 hours, the investigator will, on behalf of the Cardholder,
notify the US Postal Service, the Social Security Administration, and
the Federal Trade Commission.
Place a 90 day fraud security alert with the three national credit
repositories, Equifax, Experian, and TransUnion.
Provide the Cardholder with a copy of a tri-merged credit report.
When applicable, and upon receipt of a valid identity the police
report, place 7 year fraud victim statements with Equifax, Experian,
and TransUnion.
Review credit history and verify presence of fraudulent activity
including, but not limited to:
Public records: liens, judgments, bankruptcies;
Credit accounts: new and/or derogatory;
Addresses; and
Prior employment.
Perform non-credit searches to proactively seek out fraudulent
activity not found on a credit report, including:
Criminal data at federal and state levels;
State Department of Motor Vehicles (DMV) records;
Public records, where liens or bankruptcies could surface;
Social Security tracking, for fraudulent address or status entries;
On-line research sites known mainly to the investigative
community;
Banking and postal records;
Certain ‘watch lists’ familiar to the security industry; and
Other sources of fraud indicators.
Work on behalf of the Cardholder with affected financial
institutions, collection agencies, check clearinghouse companies,
and/or landlords and property managers to initiate, oversee, and
complete an identity the dispute.
Notify and work with law enforcement personnel, both local and
federal when applicable.
Recommend the use of licensed attorneys where appropriate.
Aer a specified waiting period, order an additional copy of the
Cardholder’s credit report to confirm that the identity the issues
have been resolved.
Limitations and Exclusions
The LPoA is not required to access Services. A Cardholder will ONLY
receive the LPoA request when he or she has become a victim of
identity the fraud and is sent a fraud packet. The LPoA is limited in
time and scope, and is revocable at any time by the Cardholder.
The LPoA is required to give licensed investigators the legal right to
perform various checks into the Cardholder’s identity and perform
restoration work on behalf of the Cardholder. Should a Cardholder
wish to attempt to resolve the issues themselves, the licensed
investigators will instruct the Cardholder on the specific steps necessary
to resolve fraudulent issues in his/her name.
The following events are not covered by Identity The Restoration
Services:
Any stolen identity event where the victim (Cardholder) is unwilling
to prosecute the person who caused the victim to suffer the fraud
or its consequences.
Any dishonest, criminal, malicious, or fraudulent acts, that the
Cardholder who suffered the fraud personally participated in,
directed, or had knowledge of such acts.
Any financial losses attributed to the stolen identity event,
including, but not limited to, money stolen from a wallet,
unauthorized purchases of retail goods, or services online, by
phone, mail, or direct.
If the victim had knowledge of, or reasonably should have had
knowledge of, a pre-existing stolen identity event based on
information provided to the victim prior to the enrollment in the
program, such an event or the consequences caused by the event
are not covered.
A covered stolen identity event does not include unauthorized or
illegal use or the of the Cardholder’s business name, DBA, or any
other method of identifying the Cardholder’s business activity.
Minors are fundamentally excluded because: (a) credit reporting
agencies do not knowingly maintain credit files on minor children,
and (b) minor children are unable to execute the LPoA required for
certain processes as described herein. However, the Provider agrees
to try to resolve identity the issues for participant-minors with
additional reasonable efforts to address the challenges of working
with minors within the solutions available through existing
legislation and established industry and organizational procedures.
This benefit is subject to the terms and conditions outlined and includes
certain restrictions, limitations, and exclusions. This benefit is provided
by Kroll Inc. Contact your financial institution with questions regarding
this benefit.
Purchase security
What is this purchase security benefit?
Within the first ninety (90) days of the date of purchase, Purchase
Security will at the Benefit Administrator’s option, replace, repair items,
or reimburse you up to a maximum of $1,000 per claim and $50,000
per cardholder for eligible items of personal property purchased entirely
with your eligible UBS Preferred Visa Signature credit card in the event
of the, or damage.*
Who is eligible for this benefit?
To be eligible for this benefit, you must be a valid UBS Preferred Visa
Signature credit cardholder of an eligible U.S.-issued Visa card.
What items are covered by Purchase Security?
Purchase Security protects eligible items of personal property you
purchase entirely with your eligible Visa card
What items are not covered?
Animals and living plants.
Antiques and collectible items.
Boats, aircra, automobiles, and any other motorized vehicles and
their motors, equipment or accessories including trailers and other
items that can be towed by or attached to any motorized vehicle.
Broken items, unless damage is the result of a covered occurrence.
Computer soware.
Items purchased for resale, professional, or commercial use.
Items that mysteriously disappear. “Mysterious disappearance”
means the vanishing of an item in an unexplained manner where
there is an absence of evidence of a wrongful act by a person or
persons.
Items under the care and control of a common carrier (including
U.S. Postal Service, airplanes, or delivery service).
Items including but not limited to jewelry and watches from
baggage unless hand-carried and under your personal supervision,
or under the supervision of your traveling companion who is
previously known to you.
Losses resulting from abuse, fraud, hostilities of any kind (including,
but not limited to, war, invasion, rebellion, insurrection, or terrorist
activities), confiscation by the authorities, risks of contraband,
illegal activities, normal wear and tear, flood, earthquake,
radioactive contamination, or damage from inherent product
defects.
Losses resulting from misdelivery or voluntary parting with property.
Medical equipment.
Perishables, consumables, including but not limited to perfumes,
cosmetics and limited life items such as rechargeable batteries.
Real estate and items which are intended to become part of real
estate, including but not limited to items that are hard-wired or
hard-plumbed, garage doors, garage door openers and ceiling
fans.
Traveler’s checks, cash, tickets, credit or debit cards and any other
negotiable instruments.
Used or pre-owned items.
Are gis covered?
Yes, as long as you purchased the gi entirely with your eligible Visa
card and it meets the terms and conditions of the benefit.
Are purchases outside the United States covered?
Yes, as long as you purchased the item entirely with your eligible Visa
card and it meets the terms and conditions of the benefit.
Do I need to register my purchases?
No, your eligible items are automatically covered.
Do I need to keep copies of receipts or any other records?
Yes. If you want to file a claim, you will need copies of your Visa card
receipt and your store receipt.
How do I file a claim?
Call the Benefit Administrator at 1-800-553-4820 within sixty (60) days
of loss or damage. Please note: If you do not give such notice within
sixty (60) days aer the loss or damage, your claim may be denied. The
Customer Service Representative will ask you for some preliminary
claim information and send you the appropriate claim form. This claim
form must be completed, signed, and returned with all the requested
documentation within ninety (90) days from the date of loss or
damage.
Gi recipients of eligible items may also handle the claim process if you
wish. However, the gi recipient must provide all the documents
necessary to fully substantiate the claim.
For faster filing, submit your claim online. It’s easy, convenient, and
available at no extra cost to eligible Visa cardholders. To submit your
claim and learn more about Visa Purchase Security, go to the Visa
Purchase Security Claim Center at visa.com/eclaims.
What documents do I need to submit with my claim?
Your claim must contain the time, place, cause, and amount of the
the or damage, together with all of the following documentation
substantiating your loss:
Your completed and signed claim form.
Your Visa card receipt.
The itemized store receipt.
A police report (made within 48 hours of the occurrence in the
case of the), fire report, insurance claim, or loss report or other
report sufficient to determine eligibility for benefits.
A copy of your insurance declaration page, when applicable.
Documentation (if available) of any other settlement of the loss.
Any other documentation deemed necessary to substantiate your
claim.
All claims must be fully substantiated as to the time, place, cause, and
amount of damage or the. In most cases, you will be asked to send,
at your expense, the damaged item to substantiate the claim. Retain
the item in the event it is requested by the Benefit Administrator.
How will I be reimbursed?
Depending on the nature and circumstances of the incident, the Benefit
Administrator, at its discretion, may choose to discharge your claim in
one of two ways:
1. The damaged item (whether wholly or in part) may be repaired,
rebuilt, or replaced. A stolen item may be replaced. If the item is
to be repaired, rebuilt, or replaced, you will be notified of the
decision within fieen (15) days following receipt of the required
proof-of-the/damage documentation.
2. You may be reimbursed for the eligible item, but not more than
the original purchase price of the covered item as recorded on your
eligible Visa card receipt, less shipping and handling charges, up
to a maximum of $1,000 per claim and $50,000 per cardholder.*
Under normal circumstances, reimbursement will take place within five
(5) business days of receipt and approval of all required documents.
In either case, the Benefit Administrator’s payment, replacement, or
repair made in good faith will fulfill the obligation under the benefit.
Do I have to file a claim with my insurance company?
Yes. If you have personal (i.e. homeowner’s, renter’s, or automobile)
insurance, you are required tole a claim with your insurance company
and to submit a copy of any claims settlement from your insurance
company along with your claim form.*
In some cases, at the option of the Benefit Administrator, where the
claim amount is within your personal insurance deductible, a copy of
your personal declaration page may be sufficient.
* Note: Purchase Security provides coverage on an “excess” coverage
basis. That means it does not duplicate, but pays in excess of, valid and
collectible insurance or indemnity (including, but not limited to,
homeowner’s, renter’s, automobile, or employer’s insurance policies).
Aer all insurance or indemnity has been exhausted, Purchase Security
will cover the loss up to the amount charged to your Visa account, and
subject to the terms, exclusions, and limits of liability of the benefit.
Purchase Security will also pay for the outstanding deductible portion
of your insurance or indemnity for eligible claims. The maximum limit
of liability is $1,000 per claim occurrence, and $50,000 per cardholder.
You will receive no more than the purchase price as recorded on the
Visa card receipt. Where a protected item is part of a pair or set, you
will receive no more than the value (as described herein) of the
particular part or parts, stolen or damaged, regardless of any special
value that the item may have as part of such a pair or set, nor more
than the proportionate part of an aggregate purchase price of such
pair or set. Purchase Security is not “contributing” insurance, and this
“non-contribution” provision shall take precedence over “non-
contribution” provisions found in insurance or indemnity descriptions,
policies, or contracts.
Additional Provisions for Purchase Security: This protection provides
benefits only to you, the eligible Visa cardholder, and to whomever
receives the eligible gis you purchase with your eligible Visa card.
You shall use due diligence and do all things reasonable to avoid or
diminish any loss or damage to property protected by this benefit. This
provision will not be unreasonably applied to avoid claims.
If you make any claim knowing it to be false or fraudulent in any
respect including, but not limited to, the cost of repair services, no
coverage shall exist for such claim and your benefits may be canceled.
Each cardholder and policyholder agrees that any representations
regarding claims will be accurate and complete. Any and all relevant
provisions shall be void in any case of fraud, intentional concealment,
or misrepresentation of material fact by the cardholder.
Once you report an occurrence, a claim file will be opened and shall
remain open for six (6) months from the date of the damage or the.
No payment will be made on a claim that is not completely
substantiated in the manner required by the Benefit Administrator
within six (6) months of the date of damage or the.
Aer the Benefit Administrator has paid your claim of loss or damage,
all your rights and remedies against any party in respect of this loss or
damage will be transferred to the Benefit Administrator to the extent
of the payment made to you. You must give the Benefit Administrator
all assistance as may reasonably be required to secure all rights and
remedies.
No legal action for a claim may be brought against us until sixty (60)
days aer we receive Proof of Loss. No legal action against us may be
brought more than two (2) years aer the time for giving Proof of Loss.
Further, no legal action may be brought against us unless all the terms
of this Guide to Benefit have been complied with fully.
This benefit is provided to eligible Visa cardholders at no additional
cost. The terms and conditions contained in this Guide to Benefit may
be modified by subsequent endorsements. Modifications to the terms
and conditions may be provided via additional Guide to Benefit
mailings, statement inserts, or statement messages. The benefit
described in this Guide to Benefit will not apply to Visa cardholders
whose accounts have been suspended or canceled.
Termination dates may vary by financial institutions. Visa and/or your
financial institution can cancel or non-renew the benefit for Visa
cardholders, and if we do, we will notify you at least thirty (30) days in
advance. This information is a description of the benefit provided to
you as a Visa cardholder. It is insured by Indemnity Insurance Company
of North America.
For general questions regarding this benefit, call the Benefit
Administrator at 1-800-553-4820, or call collect at 410-581-9994.
FORM #VPSECALLPER 1K (04/10)
Travel and emergency assistance services
What are travel and emergency assistance services?
Help when you don’t know where to turn. You can count on a wide
range of Visa emergency services available whenever and wherever you
need them, 24 hours a day, 365 days a year.
We will make every reasonable effort to respond when you have an
emergency—even if you need assistance beyond the services listed
here. Please understand that, due to occasional problems such as
distance, location, or time, neither Visa nor its service providers can be
responsible for the availability, use, cost, or results of any medical, legal,
transportation, or other service.
Who is eligible for Travel and Emergency Assistance Services?
You, your spouse, and your children (provided the children are
dependents under 22 years old) may all take advantage of these special
emergency services.
How do I get these services?
They’re as close as the nearest phone. You simply call the Benefit
Administrator at 1-800-992-6029 any hour of the day or night. If you
are outside the United States, call collect at 0-804-673-1675.
Is there a charge for these services?
No. Visa Travel and Emergency Assistance Services are available to UBS
Preferred Visa Signature credit cardholders at no additional charge.
Please note: Visa Travel and Emergency Assistance Services provide
assistance and referral only. You are responsible for the cost of any
actual medical, legal, transportation, cash advance, or other services
or goods provided.
What are the specific services and what do they provide?
Visa Travel and Emergency Assistance Services will put you in touch
with the appropriate emergency services should the need arise. Here
are some of the ways we can help:
Emergency Message Service can record and relay emergency
messages for travelers, immediate family members, or business
associates. NOTE: Visa will use reasonable efforts to relay
emergency messages in accordance with benefit guidelines and
limitations, but cannot take responsibility for the failure to transmit
any message successfully.
Medical Referral Assistance provides medical referral, monitoring,
and follow-up. The Benefit Administrator can give you names of
English-speaking doctors, dentists, and hospitals; assign a doctor
to consult by phone with local medical personnel, if necessary, to
monitor your condition, keep in contact with your family, and
provide continuing liaison; and help you arrange medical payments
from your Visa or personal account. NOTE: All costs are your
responsibility.
Legal Referral Assistance can arrange contact with English-
speaking attorneys and with U.S. embassies or consulates if you’re
detained by local authorities, have a car accident, or need legal
assistance. In addition, the Benefit Administrator can coordinate
bail payment from your Visa or personal account. The Benefit
Administrator can also follow up to make sure bail has been
properly handled. NOTE: All costs are your responsibility.
Emergency Transportation Assistance can help you make all the
necessary arrangements for emergency transportation home or to
the nearest medical facility. This even includes arranging to bring
your young children home and staying in contact with family
members or employers. In the case of a death, the Benefit
Administrator can make arrangements for returning the remains
of the deceased home. NOTE: All costs are your responsibility.
Emergency Ticket Replacement helps you with the carrier’s lost
ticket reimbursement procedures if you should lose your ticket and
can arrange delivery of a replacement ticket to you. NOTE: All costs
are your responsibility.
Lost Luggage Locator Service can help you through the common
carrier’s claim procedures or can arrange shipment of replacement
items if an airline or common carrier loses your checked luggage.
The Benefit Administrator can also arrange a cash advance with
your Visa issuing bank. However, you are responsible for the cost
of any replacement items shipped to you.
Emergency Translation Service provides telephone assistance in all
major languages and helps find local interpreters, if available, when
you need more extensive assistance. NOTE: All costs are your
responsibility.
Prescription Assistance and Valuable Document Delivery
Arrangements can help you get prescriptions filled or replaced,
subject to local laws, and can even arrange pickup and delivery of
prescriptions filled for you at local or nearby pharmacies. It can also
help transport critical documents which you may have le at home
or elsewhere. NOTE: All costs are your responsibility.
Pre-Trip Assistance can give you information on your destination
before you leave—information such as ATM locations, currency
exchange rates, weather reports, health precautions,
immunizations, and required passport visas.
Additional Provisions for Travel and Emergency Assistance Services: The
benefit described in this Guide to Benefit will not apply to Visa
cardholders whose accounts have been suspended or canceled. The
terms and conditions contained in this Guide to Benefit may be
modified by subsequent endorsements. Modifications to the terms and
conditions may be provided via additional Guide to Benefit mailings,
statement inserts, or statement messages.
For general questions regarding this benefit, call the Benefit
Administrator at 1-800-992-6029. If you are outside the United States,
call collect at 0-804-673-1675.
FORM #VTEA (04/10)
Worldwide automatic travel accident insurance, baggage delay
and trip cancellation insurance
THE PLAN: As a UBS Preferred Visa Signature Cardholder, you, your
spouse or domestic partner and your dependent children will be
automatically insured against accidental loss of life, limb, sight, speech
or hearing while: 1) riding as a passenger in, entering or exiting a
Common Carrier; 2) at the airport, terminal or station at the beginning
or end of the Covered Trip. The entire cost of the Common Carrier
passenger fare, less redeemable certificates, vouchers, or coupons,
must be charged to your UBS Preferred Visa Signature Account issued
by UBS Financial Services, Inc. If the purchase of the Common Carrier
passenger fare is not made prior to your arrival at the airport, terminal
or station, coverage begins at the time the entire Common Carrier
passenger fare is charged to your Account. Coverage does not include
Commutation. You, your spouse or domestic partner and your
dependent children are also automatically insured while riding as a
passenger in, entering or exiting any Common Carrier while traveling
to or from the airport, terminal or station: a) immediately preceding
the departure of the scheduled Common Carrier on which you have
purchase passage, and b) immediately following the arrival of the
scheduled Common Carrier on which you were a passenger. Coverage
does not include commutation or any courtesy transportation provided
without a specific charge.
ELIGIBILITY: This insurance plan is provided to UBS Preferred Visa
Signature credit cardholders, automatically when the entire cost of the
passenger fare(s) are charged to UBS Preferred Visa Signature account
while the insurance is effective. It is not necessary for you to notify UBS
Financial Services, Inc., the administrator or the Company when tickets
are purchased.
THE COST: This insurance plan is provided at no additional cost to
eligible UBS Preferred Visa Signature credit cardholders. UBS Financial
Services, Inc. pays the full cost of the insurance.
BENEFICIARY: The Loss of Life benefit will be paid to the beneficiary
designated by you. If no such designation has been made, that benefit
will be paid to the first surviving beneficiary in the following order: a)
your spouse, b) your children, c) your parents, d) your brothers and
sisters, e) your estate.
THE BENEFITS: The full Benefit Amount of $1,000,000 is payable for
Accidental Loss of life; or Loss of Speech and Loss of Hearing; or Loss
of Speech and one of Loss of Hand, Foot or Sight of an Eye; or Loss of
Hearing and one of Loss of Hand, Foot or Sight of an Eye; or Loss of
both Hands, both Feet, Loss of Sight or any combination thereof. 50%
of the Benefit Amount is payable for Accidental Loss of Hand, Foot or
Sight of an Eye (any one of each); or Loss of Speech or Loss of Hearing.
25% of the Benefit Amount is payable of Loss of Thumb and Index
Finger of the same hand. The Loss must occur within one year of the
Accident. If an Insured Person suffers multiple Losses as the result of
one Accident, then the Company will pay the single largest applicable
Benefit Amount.
MAXIMUM LIMIT OF INSURANCE: If more than one Insured Person
insured under the same Account suffers a loss in the same accident,
We will not pay more than two times the applicable benefit amount.
If an accident results in benefit amounts becoming payable, which
when totaled, exceed two times the applicable benefit amount, then
the aggregate limit of insurance will be divided proportionally among
the Insured Persons, up to the Maximum Limit of Insurance.
ADDITIONAL BENEFITS:
Baggage Delay: reimburses the cost for expenses, up to $100 per day
for three days, incurred in the event of baggage delay for the
emergency purchase of essential items you may need while on a
common carrier covered trip at a destination other than you primary
residence. We will not pay more than the maximum benefit amount in
any 12 consecutive months regardless of the number of baggage delay
claims made in that 12 month period. This benefit is excess over any
other insurance or indemnity available to the insured person.
Common Carrier Trip Cancellation/Trip Interruption: pays a benefit up
to $5,000 if you are prevented from traveling on a common carrier
covered trip on or before the departure of the covered trip, or if you
are interrupted from continuing your covered trip either on the way to
the point of departure or aer departure of the covered trip. The
cancellation or interruption must be due to your accidental injury,
disease or physical illness; or the accidental injury, disease or physical
illness of your immediate family member; or the default from financial
insolvency of the Scheduled Airline.
DEFINITIONS:
Accident or Accidental means a sudden, unforeseen and unexpected
event happening by chance.
Accidental Bodily Injury means bodily injury which is Accidental, the
direct source of a Loss, is independent of disease, illness or other cause
and occurs while this policy is in force.
Account means credit card accounts issued by the Policyholder, as set
forth in the policy.
Baggage means suitcases and the containers specifically designated for
carrying personal property, and the personal property contained
therein.
Baggage Delay means a delay or misdirection of your baggage by a
common carrier for more than 12 hours from the time you arrive at
the destination on your ticket.
Benefit Amount means the Loss amount applicable to each Class and
Hazard.
Common Carrier means any licensed land, water or air conveyance
operated by those whose occupation or business is the transportation
of persons or things without discrimination and for hire.
Commutation means travel between the Insured Person’s residence
and regular place of employment.
Company means Federal Insurance Company.
Covered Trip means travel on a Common Carrier when the entire cost
of the passenger fare for such transportation, less redeemable
certificates, vouchers or coupons, has been charged to an Insured
Person’s Account issued by the Policyholder.
Dependent Child means those children, including adopted children and
children placed for adoption, who are primarily dependent upon the
Insured Person for maintenance and support, and who are: 1) under
the age of 19 and reside with the Insured Person, 2) beyond the age
of 19, permanently mentally or physically challenged, and incapable of
self-support, or 3) under the age of 25 and classified as a full-time
student at an institution of higher learning.
Domestic Partner means a person designated in writing by the Primary
Insured Person who is registered as a Domestic Partner or legal
equivalent under the laws of the governing jurisdiction or who: 1) is at
least 18 years of age and competent to enter into a contract; 2) is not
related to the Primary Insured Person by blood; 3) has exclusively lived
with the Primary Insured Person for at least twelve (12) consecutive
months prior to the date of enrollment; 4) is not legally married or
separated; and 5) as of the date of enrollment, has with the Primary
Insured Person at least two(2) of the following financial arrangements:
a) a joint mortgage or lease; b) a joint bank account; c) joint title to or
ownership of a motor vehicle or status as a joint lessee on a motor
vehicle lease; or d) a joint credit card account with a financial
institution. Neither the Primary Insured Person nor the Domestic Partner
can be married to, or be in a civil union with anyone else.
Financial Insolvency means the inability of the entity to provide travel
services because it has ceased operations either following the filing of
a petition for bankruptcy, whether voluntary or involuntary, or because
it has ceased operations as a result of a denial of credit or the inability
to meet financial obligations.
Hazard means the covered circumstances for which this insurance is
provided, as stated in the policy.
Immediate Family Member means spouse, Dependent Child or Children
or other relatives residing with the Insured Person. Insured Person
means the individual or entity to which the Policyholder has issued an
Account, as well as authorized users of the Account registered with
the Policyholder. Insured Person also means the Insured Person’s spouse
or Domestic Partner and Dependent Children.
Loss means the Accidental Bodily Injuries for which this insurance
provides coverage.
Loss of Foot means the complete severance of a foot through or above
the ankle joint. We will consider it a Loss of Foot even if the foot is
later reattached.
Loss of Hand means a complete severance through or above the
knuckle joints of at least 4 fingers on the same hand or at least 3
fingers and the thumb on the same hand. We will consider it a Loss of
Hand even if the fingers and/or thumb are later reattached.
Loss of Hearing means permanent and irrecoverable Loss of Hearing
in both ears, as determined by a Physician.
Loss of Life means death, including clinical death determined by the
local governing medical authorities.
Loss of Sight of an Eye means permanent loss of vision of one eye.
Remaining vision in that eye must be no better than 20/200 using a
corrective aid or device as determined by a Physician.
Loss of Speech means the permanent and irrecoverable total loss of
the capability of speech without the aid of mechanical devices, as
determined by a physician.
Loss of Thumb and Index Finger means complete severance, through
or above the knuckle joints of the thumb and index finger of the same
hand. We will consider it a Loss of Thumb and Index Finger even if one
or both are later reattached.
Non-Refundable means money paid by you or your spouse, or domestic
partner, if covered under the policy, for a covered trip which will be
forfeited under the terms of the agreement made with the common
carrier for unused travel arrangements and for which the travel agency
or travel supplier will not provide any other form of compensation.
Physician means a person who is licensed as a medical doctor or a
doctor of osteopathy by the laws of the jurisdiction in which treatment
is given and who is qualified to provide the medical treatment. A
Physician does not include a family member of the Insured Person, a
social worker, a physical therapist or an intern.
Policyholder means UBS Financial Services, Inc.
Pre-Existing Condition means Accidental injury, disease or illness of the
Insured Person or Immediate Family Member of the Insured Person
which occurs or manifests itself during sixty (60) day period
immediately prior to the purchase date of a Common Carrier passenger
fare(s).
Disease or illness has manifested itself when: 1) medical care or
treatment has been given; or 2) there exists symptoms which would
cause a reasonably prudent person to seek medical diagnosis, care or
treatment. The taking of prescription drugs or medication for controlled
condition throughout this sixty (60) day period will not be considered
to be a manifestation of illness or disease.
Proof of Loss means written evidence acceptable to us that an accident,
accident bodily injury or loss has occurred.
Trip Cancellation means the cancellation of common carrier travel
arrangements when you are prevented from traveling on a common
carrier covered trip on or before the departure of the common carrier
covered trip.
Trip Interruption means the interruption of your covered trip either on
the way to the point of departure or aer departure of the covered
trip.
We, Us and Our means Federal Insurance Company.
EXCLUSIONS: This insurance also does not apply to an accident
resulting from: being in, entering or exiting any aircra owned, leased
or operated by the Policyholder, or operated by an employee of the
Policyholder, on the Policyholder’s behalf; in, entering, or exiting any
aircra while acting or training as a pilot or crew member, but this
exclusion does not apply to passengers who temporarily perform pilot
or crew functions in a life threatening emergency. This insurance does
not apply to: 1) an Accident occurring while the Insured Person is in,
entering, or exiting any aircra owned, leased or operated by the
Policyholder or any aircra owned, leased or operated by an employee
of the Policyholder on behalf of the Policyholder. This exclusion does
not apply to aircra chartered with pilot or crew on a one time charter
basis. 2) An Accident occurring while an Insured Person is in, entering,
or exiting any aircra while acting or training as a pilot or crew
member. This exclusion does not apply to passengers who temporarily
perform pilot or crew functions in a life threatening emergency. 3) Loss
caused by or resulting from and Insured Person’s emotional trauma,
mental or physical illness, disease, pregnancy, childbirth or miscarriage,
bacterial or viral infection (except bacterial infection caused by an
Accident or from Accidental consumption of a substance contaminated
by bacteria), or bodily malfunctions, except physical illness or disease
which prevent the Insured Person from traveling on a Covered Trip. 4)
Suicide, attempted suicide or Loss that is intentionally self inflicted.5)
Loss caused by or resulting from a declared or undeclared war.
ADDITIONAL EXCLUSIONS PERTAINING TO THE TRIP CANCELATION /
INTERRUPTION BENEFIT: This insurance does not apply to loss caused
by or resulting from: 1) a Pre-Existing Condition; or 2) Accidental Bodily
Injuries arising from participation in interscholastic or professional
sports events, racing or speed contests, or uncertified scuba driving; or
3) cosmetic surgery, unless such cosmetic surgery is rendered necessary
as a result of a loss covered under this policy; or 4) the Insured or an
Immediate Family Member being under the influence of drugs (except
those prescribed and used as directed by a Physician) or alcohol; or 5)
the Insured or an Immediate Family Member: a) traveling against the
advice of a Physician; or b) traveling while on a waiting list for specified
medical treatment; or c) traveling for the purpose of obtaining medical
treatment; or d) traveling in the third trimester (seventh month or aer)
of pregnancy.
CLAIM NOTICE: Written claim notice must be given to the Company
within 20 days aer the occurrence of any loss covered by this policy
or as soon as reasonably possible Failure to give notice within 20 days
will not invalidate or reduce any otherwise valid claim if notice is given
as soon as reasonably possible.
CLAIM FORMS: When the Company receives notice of a claim, the
Company will send you forms for giving proof of loss to us within 15
days. If you do not receive the forms, you should send the Company a
written description of the loss.
CLAIM PROOF OF LOSS: Complete proof of loss must be given to us
within 90 days aer the date of loss, or as soon as reasonably possible.
Failure to give complete proof of loss within these time frames will not
invalidate any otherwise valid claim if notice is given as soon as
reasonably possible and in no event later than 1 year aer the deadline
to submit complete proof of loss.
CLAIM PAYMENT: The Company will pay you or your beneficiary the
applicable benefit amount within 60 days aer complete proof of loss
is received and if you, the Policyholder and/or the beneficiary have
complied with all the terms of this policy.
EFFECTIVE DATE: Your insurance becomes effective on the latest of:
the effective date of this policy, the date on which you first meet the
eligibility criteria as the Insured Person and once the full common carrier
fare is charged to your account. Insurance for you automatically
terminates on the earliest of: the termination date of this policy, the
expiration of the period for which required premium has been paid for
you, the date on which you no longer meet the eligibility criteria as the
Insured Person or the date on which your return home from your
common carrier covered trip.
Answers to specific questions can be obtained by writing the Plan
Administrator. To make a claim please contact the Plan Administrator.
Plan Administrator
CBSI Enhancement Services
550 MAMARONECK AVENUE
HARRISON, NY 10528
As a handy reference guide, please read this and keep it in a safe place
with your other insurance documents. This description of coverage is
not a contract of insurance but is a summary of the principal provisions
of the insurance while in effect.
Plan Underwritten By Federal Insurance Company a member insurer of
the Chubb Group of Insurance Companies, 15 Mountain View Road,
P.O. Box 1615, Warren, NJ 07061-1615
Policy # 9906-98-71.
Form No. CCA7000 (Ed.09/06)
Warranty manager service
How do I benefit from Warranty Manager Service?
Warranty Manager Service offers you a number of valuable features,
including warranty registration and Extended Warranty Protection, all
available with a simple toll-free telephone call. And with our Visa
Performance Guarantee you have the option of purchasing affordable
Extended Service Agreements.*
Warranty Manager’s registration service helps you take full advantage
of your warranties, because you can get key information about your
coverage with a single toll-free call. And if you send us your sales
receipts and warranty information, we’ll keep everything on file—so
arranging for a repair or replacement is as easy as picking up the
telephone. Warranty Manager Service offers Extended Warranty
Protection that doubles the free repair period under the original
manufacturer’s written U.S. repair warranty up to one (1) additional
year on eligible warranties of three (3) years or less when an item is
purchased entirely with your UBS Preferred Visa Signature credit card.
Why should I register my purchases?
To have peace of mind knowing all of your purchases are registered
and on file with Visa. Although registration is not required for Extended
Warranty Protection benefits, it is strongly encouraged that you send
us your sales receipts and warranty information. With this valuable
service, you won’t have to search for critical documentation when you
need it. Arranging for a repair or replacement is as easy as picking up
the telephone. Call 1-800-551-8472 (or collect at 0-410-581-9994) for
information regarding the security of registering your purchases.
What are the advantages of Visa Performance Guarantee?
Visa Performance Guarantee is valuable protection you can purchase
beyond the benefit provided to you by Visa. It is available to extend
your warranty coverage for up to five (5) years from the date of product
purchase. This provides you with an easy, reasonably priced way to
cover parts and labor costs necessary to repair your product in case of
failure.
Who is eligible for this benefit?
To be eligible for this benefit you must be a valid UBS Preferred Visa
Signature credit cardholder.
Are gis covered?
Yes, as long as you purchased the gi entirely with your eligible Visa
card and it meets the terms and conditions of the benefit.
Are purchases made outside the United States covered?
Yes, as long as you purchased the item entirely with your eligible Visa
card and the eligible item has a valid original manufacturer’s written
U.S. repair warranty of three (3) years or less, store-purchased dealer
warranty, or assembler warranty. Rest easy knowing the purchases
made while you travel are protected by Visa.
What items are not covered?
Boats, automobiles, aircra, and any other motorized vehicles and
their motors, equipment, or accessories, including trailers and other
items that can be towed by or attached to any motorized vehicle.
Any costs other than those specifically covered under the terms of
the original manufacturer’s written U.S. repair warranty, as supplied
by the original manufacturer, or other eligible warranty.
Items purchased for resale, professional, or commercial use.
Real estate and items which are intended to become part of real
estate including, but not limited to, items that are hard-wired or
hard-plumbed, garage doors, garage door openers, and ceiling
fans.
Rented or leased items, or items purchased on an installment plan
and for which the entire purchase price was not paid in full at the
time of the occurrence.
Computer soware.
Medical equipment.
Used or pre-owned items.
Do I need to keep copies of receipts or any other records?
To file a claim, copies of your Visa card receipt, your store receipt, the
original manufacturer’s written U.S. warranty, and any other applicable
warranty are required. You will need to retain copies of these records
unless the purchase is registered.
How do I file a claim?
Call the Benefit Administrator at 1-800-551-8472 (or collect at 0-410-
581-9994) immediately upon learning of a product failure.
Please note: If you do not give such notice within sixty (60) days aer
the product failure, your claim may be denied. The Benefit
Administrator will ask you for some preliminary claim information,
direct you to the appropriate repair facility, and send you the
appropriate claim form. This claim form must be completed, signed,
and returned with all the requested documentation within ninety (90)
days of the product failure. Unless otherwise noted, the date of loss
shall be the date you first notified the Benefit Administrator.
Gi recipients of eligible items are also covered by the claims process,
if desired. However, a gi recipient must provide all the documents
necessary to fully substantiate the claim.
For faster filing, submit your claim online. It’s easy, convenient, and
available at no extra cost to eligible Visa cardholders. To submit your claim
and learn more about the Visa Warranty Manager Service, go to the Visa
Warranty Manager Service Claim Center at www.visa.com/eclaims.
What documents do I need to submit with my claim?
Your completed and signed claim form.
Your Visa card receipt.
The itemized store receipt.
A copy of the original manufacturer’s written U.S. warranty and
any other applicable warranty.
A description and serial number of the item, and any other
documentation deemed necessary to substantiate your claim. This
includes bills and, if necessary, a copy of the maintenance record
and receipts.
The original repair order.
All claims must be fully substantiated.
How will I be reimbursed?
Once your claim has been verified, the item will be repaired or replaced
at the Benefit Administrator’s discretion, but for no more than the
original purchase price of the covered item less shipping and handling
fees, up to a maximum of $10,000, as recorded on your Visa card
receipt, and $50,000 maximum per cardholder.
Extended Warranty Protection will pay the facility directly for repairs, if
possible, or you may go to an authorized repair facility and file a claim
for reimbursement. Only valid and reasonable repairs made at the
manufacturer’s authorized repair facility are covered. In either case, the
Benefit Administrator’s payment, replacement, or repair made in good
faith will fulfill the obligation under the benefit. Under normal
circumstances, reimbursement will take place within five (5) business
days of receipt and approval of all required documents.
Do I have to file with my insurance company?
No. However, if you have purchased or received a service contract or
Extended Warranty, Extended Warranty Protection is secondary to that
coverage.
*Extended Service Agreements are offered through a third-party
administrator, and may not be available in all states. Terms and
conditions may vary by product type. Call 1-800-551-8472 for details
regarding specific products.
Additional Provisions for Warranty Manager Service: This protection
provides benefits only to you, the eligible Visa cardholder, and to
whomever receives the eligible gis you purchase entirely with your
eligible Visa card. You shall use due diligence and do all things
reasonable to avoid or diminish any loss or damage to property
protected by this benefit. This provision will not be unreasonably
applied to avoid claims. If you make any claim knowing it to be false
or fraudulent in any respect including, but not limited to, the cost of
repair services, no coverage shall exist for such claim and your benefits
may be canceled. Each cardholder agrees that representations
regarding claims will be accurate and complete. Any and all relevant
provisions shall be void in any case of fraud, intentional concealment,
or misrepresentation of material fact by the cardholder.
Once you report an occurrence, a claim file will be opened and shall
remain open for six (6) months from the date of the damage or the.
No payment will be made on a claim that is not completely
substantiated in the manner required by the Benefit Administrator
within six (6) months of the date of product failure.
Aer the Benefit Administrator has paid your claim, all your rights and
remedies against any party in respect of this claim will be transferred
to the Benefit Administrator to the extent of the payment made to you.
You must give the Benefit Administrator all assistance as may
reasonably be required to secure all rights and remedies.
No legal action for a claim may be brought against us until sixty (60)
days aer we receive Proof of Loss. No legal action against us may be
brought more than two (2) years aer the time for giving Proof of Loss.
Further, no legal action may be brought against us unless all the terms
of the Guide to Benefit have been complied with fully.
This benefit is provided to eligible Visa cardholders at no additional
cost. The terms and conditions contained in this Guide to Benefit may
be modified by subsequent endorsements. Modifications to the terms
and conditions may be provided via additional Guide to Benefit
mailings, statement inserts, or statement messages.
The benefit described in this Guide to Benefit will not apply to Visa
cardholders whose accounts have been suspended or canceled.
Termination dates may vary by financial institutions. Visa and/or your
financial institution can cancel or non-renew the benefit, and if we do,
we will notify you at least thirty (30) days in advance. This information
is a description of the benefit provided to you as a Visa cardholder. It
is insured by Indemnity Insurance Company of North America. For
general questions regarding this benefit, call the Benefit Administrator
at 1-800-551-8472, or call collect at 0-410-581-9994.
FORM #VWMGR (04/10)
Auto rental collision damage waiver
What is this benefit?
When certain terms and conditions are met, the Visa Signature Auto
Rental Collision Damage Waiver benefit (Auto Rental CDW) provides—
at no additional charge—reimbursement for damage due to collision
or the up to the actual cash value of most rental vehicles. In your
country of residence, this benefit is supplemental to, and excess of,
any valid and collectible insurance from any other source. We will
reimburse you only for the damage of the not payable by any other
party. Here are answers to some commonly asked questions about the
benefit.
Who is eligible?
You are eligible only if you are a valid UBS Preferred Visa Signature
credit cardholder whose name is embossed on an eligible U.S.-issued
Visa Signature credit card. Only you as the primary renter of the vehicle
and any additional drivers permitted by the auto rental agreement are
covered.
What is covered?
Subject to the terms and conditions in this Guide to Benefit, Visa
Signature Auto Rental CDW reimburses you for the deductible portion
of your personal automobile insurance, valid administrative and loss-
of-use charges imposed by the rental car company, as well as
reasonable towing charges resulting from covered damage or the of
the rental vehicle while it is your responsibility. If you do not have
personal automobile insurance or any other insurance covering this
loss, this benefit reimburses you for the covered damage or the as
well as valid administrative and loss-of-use charges imposed by the
auto rental company and reasonable towing charges. Only vehicle
rental periods that neither exceed nor are intended to exceed fieen
(15) consecutive days within your country of residence or thirty-one
(31) consecutive days outside your country of residence are covered.
The benefit provides reimbursement up to the actual cash value of the
vehicle as it was originally manufactured. Most private passenger
automobiles, minivans, and sport utility vehicles are eligible, but some
restrictions may apply. Please contact the Benefit Administrator to
inquire about a specific vehicle.
Within your country of residence, this benefit supplements, and applies
excess of, any valid and collectible insurance or reimbursement from
any source. This means that, subject to the terms and conditions of
this Guide to Benefit, Visa Signature Auto Rental CDW applies to losses
or expenses that are not covered by insurance or reimbursement.
Covered losses are:
Physical damage and/or the of the covered rental vehicle.
Valid loss-of-use charges imposed and substantiated by the auto
rental company through a fleet utilization log.
Reasonable and customary towing charges, due to a covered loss,
to the nearest qualified repair facility.
How do I activate this benefit?
For the benefit to be in effect, you must:
Initiate and complete the entire rental transaction with your eligible
Visa Signature credit card, and
Decline the auto rental company’s collision damage waiver
(CDW/LDW) option, or similar provision, if offered by the auto
rental company.
Helpful hints:
Check the rental vehicle for prior damage before leaving the rental
lot.
Review the auto rental agreement carefully to make sure you are
declining CDW/LDW and also to familiarize yourself with the terms
and conditions of the auto rental agreement.
What do I do if I have an accident or the rental vehicle is stolen?
Immediately call the Benefit Administrator at 1-800-397-9010 to report
the the or damage regardless of whether your liability has been
established. If you are outside the United States, call collect at 0-410-
902-8012. The Benefit Administrator will answer any questions you or
the rental agency may have and will then send you a claim form.
All incidents must be reported immediately following the the or
damage, but in no event later than forty-five (45) days* following the
date of the the or damage. Furthermore, we reserve the right to deny
any claim that contains charges that would not have been included
had the Benefit Administrator been notified before those expenses
were incurred. We therefore advise you to notify us immediately aer
any loss. You must make every reasonable effort to protect the rental
vehicle from damage or the.
What is not covered?
Any obligation you assume under any agreement (other than the
deductible under your personal auto policy).
Any violation of the auto rental agreement or this benefit.
Injury of anyone or damage to anything inside or outside the rental
vehicle.
Loss or the of personal belongings.
Personal liability.
Expenses assumed, waived, or paid by the rental agency or its
insurer.
Cost of any insurance or collision damage waiver offered by or
purchased through the auto rental company.
Depreciation of the rental vehicle caused by loss or damage
including, but not limited to “diminished value.”
Expenses reimbursable by your insurer, employer, or employer’s
insurance.
Loss due to intentional acts, or due to the driver(s) being under the
influence of alcohol, intoxicants, or drugs, or due to contraband
or illegal activities.
Wear and tear, gradual deterioration, or mechanical breakdown.
Items not installed by the original manufacturer.
Loss due to off-road operation of the rental vehicle.
Loss due to hostility of any kind (including, but not limited to, war,
invasion, rebellion, or insurrection).
Confiscation by authorities.
Vehicles that do not meet the definition of covered vehicles.
Rental periods that either exceed or are intended to exceed fieen
(15) consecutive days within your country of residence or thirty-
one (31) consecutive days outside your country of residence.
Leases and mini leases.
Loss or damage as a result of the cardholder’s lack of reasonable
care in protecting the rental vehicle before and aer damage
occurs (for example, leaving the vehicle running and unattended).
Losses reported more than forty-five (45) days* from the date of
loss.
Losses for which a claim form has not been received within ninety
(90) days* from the date of loss.
Losses for which all required documentation has not been received
within 365 days from the date of loss.
Losses from rental transactions which originated in Israel, Jamaica,
the Republic of Ireland, or Northern Ireland.
What if the auto rental company insists that I purchase the auto rental
companys auto insurance or collision damage waiver?
Call the Benefit Administrator at 1-800-397-9010 for help. If you are
outside the United States, call collect at 0-410-902-8012.
*Not applicable to residents of certain states.
When and where do I have this benefit?
This benefit is available in the United States and most foreign countries.
No benefit is provided for motor vehicles rented in Israel, Jamaica, the
Republic of Ireland, or Northern Ireland. Additionally, this benefit is not
available where precluded by law or in violation of the territory terms
of the auto rental agreement or prohibited by individual merchants.
Because regulations vary outside the United States, we recommend
you check with your auto rental company and the Benefit
Administrator before you travel to make sure Visa Signature Auto
Rental CDW will apply.
This benefit is in effect while the rental vehicle remains in your control
or in the control of a person permitted to operate the rental vehicle in
accordance with the rental agreement between you and the auto rental
company. This benefit terminates when the auto rental company re-
assumes control of the rental vehicle.
How does this benefit apply?
Within your country of residence, Visa Signature Auto Rental CDW
supplements, and applies excess of, any valid and collectible insurance
or reimbursement from any source. It does not duplicate insurance
provided by or purchased through the auto rental company; it will not
pay for losses reimbursed by your own insurer, employer, employer’s
insurance, or any other valid and collectible insurance; however, it will
pay for the outstanding deductible portion or other charges, including
valid administration and loss-of-use charges not covered by your
applicable automobile insurance policy. Outside your country of
residence or if you do not have automobile insurance, this benefit is
primary in those countries where it is available, and in that case, you
do not have to claim payment from any other source of insurance
before receiving the benefits.
What types of rental vehicles are not covered?
Excluded worldwide are: expensive, exotic, and antique automobiles;
certain vans; vehicles that have an open cargo bed; trucks; motorcycles,
mopeds, and motorbikes; limousines; and recreational vehicles.
Examples of excluded expensive or exotic automobiles are the Aston
Martin, Bentley, Bricklin, Daimler, DeLorean, Excalibur, Ferrari, Jensen,
Lamborghini, Lotus, Maserati, Porsche, and Rolls Royce. However,
selected models of BMW, Mercedes-Benz, Cadillac, and Lincoln are
covered.
An antique automobile is defined as any vehicle over twenty (20) years
old or any vehicle that has not been manufactured for ten (10) years
or more.
This benefit is provided for only those vans manufactured and designed
to transport a maximum of eight (8) people and which is used
exclusively to transport people.
If you have any questions regarding a specific vehicle, call the Benefit
Administrator at 1-800-397-9010. If you are outside the United States,
call collect at 0-410-902-8012.
What do I need from the auto rental company in order to file a Visa
Signature Auto Rental CDW claim?
At the time of the damage or the, or when you return the rental
vehicle, immediately ask the auto rental company for:
A copy of the Accident Report Form and claim document, which
should indicate the costs you are responsible for and any amounts
that have been paid toward the claim.
A copy of the initial and final auto rental agreement(s).
A copy of the repair estimate or itemized repair bill.
Two (2) photographs of the damaged vehicle, if available.
A police report, if obtainable.
How do I file a claim?
You, the cardholder, are responsible for reporting your claim to the
Benefit Administrator immediately, but in no event later than forty-five
(45) days* from the date of the or damage, or your claim may be
denied. Notice to any other party will not suffice. Furthermore, we
reserve the right to deny any claim that contains charges that would
not have been included had the Benefit Administrator been notified
before those expenses were incurred. We therefore advise you to notify
us immediately aer any the or damage.
Mail the following documentation to the Benefit Administrator:
The completed and signed Visa Signature Auto Rental CDW Claim
Form. Your completed claim form must be postmarked within
ninety (90) days* of the date of the damage or the, even if all
other required documentation is not yet available, or your claim
may be denied.
A copy of your receipt or monthly billing statement as proof that
the entire vehicle rental was charged and paid for with your eligible
Visa Signature credit card.
A statement from your insurance carrier (and/or your employer or
employer’s insurance carrier, if applicable) or other reimbursement
showing the costs for which you are responsible and any amounts
that have been paid toward the claim. Or, if you have no applicable
insurance or reimbursement, please provide a notarized statement
to that effect.
A copy of the declaration page from your automobile insurance
carrier.
Enclose all the documents you received from the auto rental company:
A copy of the Accident Report Form.
A copy of the entire auto rental agreement(s).
A copy of the repair estimate or itemized repair bill.
Two (2) photographs of the damaged vehicle, if available.
A police report, if obtainable.
Any other documentation deemed necessary by the Benefit
Administrator to substantiate the claim.
For faster filing, submit your claim online. It’s easy, convenient, and
available at no extra cost to eligible Visa Signature credit cardholders. To
submit your claim and learn more about Visa Signature Auto Rental
CDW go to the Visa Auto Rental CDW Claim Center at visa.com/eclaims.
If you experience difficulty in obtaining all the required documents
within ninety (90) days* of the date of the or damage, just submit
the claim form and any documentation you already have available.
NOTE: All remaining documents must be postmarked within 365 days
of the date of the or damage.
Do I have to do anything else?
Usually not. Under normal circumstances, the claim will be paid within
fieen (15) days aer the Visa Signature Auto Rental CDW Benefit
Administrator has received all documentation necessary to fully
substantiate your claim.
However, aer the Benefit Administrator has paid your claim, all your
rights and remedies against any party in respect of this the or damage
will be transferred to the Benefit Administrator to the extent of the
cost of payment made to you.
You must give the Benefit Administrator all assistance as may
reasonably be required to secure all rights and remedies.
* Not applicable to residents of certain states.
Additional Provisions for Auto Rental CDW: You must make every effort
that would be made by a reasonable and prudent person to protect
the Rental Vehicle from damage or the. This provision will not be
unreasonably applied to avoid claims.
If you make any claim knowing it to be false or fraudulent in any
respect including, but not limited to, the cost of repair services, no
coverage shall exist for such claim and your benefits may be canceled.
Each cardholder agrees that representations regarding claims will be
accurate and complete. Any and all relevant provisions shall be void in
any case of fraud, intentional concealment, or misrepresentation of
material fact by the cardholder.
Once you report an occurrence, a claim file will be opened and shall
remain open for six (6) months from the date of the damage or the.
No payment will be made on a claim that is not completely
substantiated in the manner required by the Benefit Administrator
within twelve (12) months of the date of damage or the.
No legal action for a claim may be brought against us until sixty (60)
days aer we receive Proof of Loss. Aer the expiration of three (3)
years from the time written Proof of Loss was to be provided, no action
shall be brought to recover on this benefit. Further, no legal action may
be brought against us unless all the terms of this Guide to Benefit have
been complied with fully.
This benefit is provided to eligible Visa Signature credit cardholders at
no additional cost. The terms and conditions contained in this Guide
to Benefit may be modified by subsequent endorsements.
Modifications to the terms and conditions may be provided via
additional Guide to Benefit mailings, statement inserts, or statement
messages. The benefit described in this Guide to Benefit will not apply
to Visa Signature credit cardholders whose accounts have been
suspended or canceled.
Termination dates may vary by financial institutions. Visa and/or your
financial institution can cancel or non-renew the benefit, and if we do,
we will notify you at least thirty (30) days in advance. This information
is a description of the benefit provided to you as a Visa Signature credit
cardholder. It is insured by indemnity insurance Company of North
America.
FORM #VCCDW01 (04/10)
Roadside assistance
As a UBS Preferred Visa Signature credit cardholder on the road you
have access to Roadside Assistance which entitles you to a range of
roadside services and towing benefits. Please take the time to read the
following in order to familiarize yourself with your benefits.
If you are ever stranded away from home with a roadside emergency
such as a flat tire, dead battery or mechanical breakdown, help is
available by calling 1-800-762-1000, toll-free, 24 hours a day, 365 days
a year.
Who is covered?
Roadside Assistance covers you (the cardholder) driving any vehicle
owned, leased or furnished to you with permission of the owner while
traveling more than 50 miles away from home.
What types of vehicles are covered?
This service provides coverage for all self propelled, four wheel vehicles
designed, licensed and used for private on-road transportation, with
trucks limited to a carrying capacity of up to 2,000 pounds, subject to
the guidelines section. Commercial vehicles are not eligible for
coverage.
What is covered?
Coverage is provided for road service disablements such as flat tires,
dead batteries, running out of gas, or lockouts. You are covered up to
a maximum of $50 per event, for up to four service events per year.
Service will be provided for one disablement for the same cause during
any consecutive 7-day period. Coverage is provided while traveling in
the U.S. and Canada and includes:
Battery Boost – If your vehicle won’t start due to a dead or weak
battery.
Flat Tire Service – If you have a flat tire, we’ll install your inflated
spare.
Fuel Delivery – If you run out of gas, an emergency supply will be
delivered to you. The cost of fuel is covered up to 2 gallons.
24 Hour Towing Assistance – In the event of a vehicle breakdown
that requires a tow, a call to the toll-free assistance line will put
you in contact with a customer service representative who can
contact one of more than 25,000, 24-hour preferred service
providers across the U.S. and Canada and arrange to transport the
vehicle to the nearest repair facility or location of the motorist’s
choice. Services will be covered up to $50 per event.
24 Hour Lockout Assistance – Should you accidently lock yourself
out of your car, a qualified locksmith will be dispatched to remedy
the situation. Proper identification is required at the time of service.
Members are covered for locksmith services up to $50 per event.
(Replacement key costs are the responsibility of the cardholder.)
What information will be required?
When calling for service, please be prepared to provide the customer
service representative with the following information:
Your name and address
VIN (vehicle identification number) OR make, model, and year of
vehicle
Vehicle location (must be in excess of 50 miles from your primary
residence)
Phone number where the cardholder can be reached
“Sign and Drive” Service
In most instances, services will require no cash outlay (up to the covered
limit). You simply sign the provider’s service acknowledgement and can
be on your way. Excess charges (if any) can be applied to your card or
other payment choice.
All services are provided by and/or through, Cross Country Motor Club,
Inc., Medford, MA 02155, except in Alaska, California, Hawaii, Oregon,
Wisconsin and Wyoming where services are provided by and/or
through Cross Country Motor Club of California, Inc., Thousand Oaks,
CA 91360.
The benefits summarized above do not apply to cardholders whose
accounts have been suspended or canceled. The roadside benefits are
provided to eligible cardholders on a complimentary basis. For the
terms that apply to the program, and the state provisions, please see
the following website: www.crosscountry-auto.com/assist24-terms. In
the event your financial institution elects to modify or cancel this
benefit, you will be provided with thirty (30) days advance written
notice.
FORM#AST24 (04/10)
Private aviation (NetJets)
NetJets benefits
As a UBS Preferred Visa Signature Cardholder (Cardholder), you are
eligible to receive benefits from NetJets—provided for you by UBS
Bank. The benefits in this offer cannot be combined with any other
NetJets promotional offers.
Terms and conditions of NetJets programs are contained in the NetJets
contract documents which you will be required to execute prior to
becoming a NetJets Owner.
Cardholders have the option of paying for their Marquis Jet Card using
their UBS Preferred Visa Signature credit card, check or wire transfer.
All payments subject to credit availability.
Aviation Consultation: Complimentary private aviation
consultations are available to Cardholders upon request and can
be arranged by calling your UBS Concierge. Consultations will
provide Cardholders with a “Needs Analysis” in order to
recommend solutions based upon the particular needs of the
Cardholder.
Complimentary Hour or Complimentary One-Way Upgrade: On
the Cardholder’s first 25-hour Marquis Jet Card purchased, the
Cardholder is entitled to a bonus of either one additional
complimentary flight hour on the same type of aircra that the
Cardholder purchases or a complimentary one-way upgrade to the
next type of aircra for a non-peak day trip and based on
availability. Cardholders are entitled to this bonus (either flight hour
or one-way upgrade) on their first Marquis Jet Card purchase only.
Cardholders who are currently NetJets Owners are entitled to this
benefit on their next renewal (one-time only). The complimentary
flight hour cannot be used in combination with the complimentary
one-way upgrade promotion. Cardholder must choose between
the two benefits. Once such bonus has been awarded, the
Cardholder will no longer be eligible for additional bonuses on
NetJets purchases.
Complimentary Flight Hour for 25-Hour Marquis Jet Card
purchase arranged by UBS
The complimentary flight hour will only apply to the same
type of aircra purchased by the Cardholder.
The Marquis Jet Card Owner must be a current UBS
Preferred Visa Signature Cardholder.
This complimentary flight hour promotion will be offered
to any who identifies him/herself as such via the dedicated
toll-free number set up by NetJets for Cardholders (866)
538-6993.
This promotional offer applies only to Cardholders
engaging in an initial 25-hour card purchase.
All usual terms and conditions guaranteed by NetJets’
terms and conditions, including insurance, will be
extended to the additional complimentary hour, and such
complimentary hour will become part of your Marquis Jet
Card.
Complimentary flight hour is non-transferable and non-
endorsable.
Complimentary flight hour has no cash value.
Offer is valid for Marquis Jet Cards purchased through
December 31, 2011.
All pricing applicable to the NetJets Program. The prices
represent the minimum prices for 25 occupied hours and,
if all of the occupied hours are used for domestic (US)
transportation (including flights to or from certain portions
of Canada and Mexico), or a combination of domestic and
international transportation, the prices will change to
account for the following US-imposed taxes, charges, and
fees applicable to the domestic occupied hours: * Federal
Excise Tax of 7.5%, ** Per Passenger Taxes and Fees of
$3.70 per flight segment, *** Passenger Facility Charges
of up to $4.50 per and ****A California personal property
tax for all takeoffs and landings at California airports based
on the requested aircra type. For example, the all-
inclusive price for 25 hours flown in domestic
transportation with a Hawker 400XP would be $115,900
plus applicable US imposed taxes and fees per passenger.
For all such hours flown in international transportation, the
prices are all-inclusive except for the international
departure and arrival taxes of $16.20 for each trip leg.
Flight time calculations include a 6-minute taxiing charge
on each end, for a total of 12 minutes per flight.
Complimentary One-Way Upgrade for 25-Hour Marquis Jet
Card Purchase
This complimentary upgrade promotion will be offered to
any Cardholder who identifies him/herself as such via the
dedicated toll-free number set up by NetJets for
Cardholders (866) 538-6993.
The Marquis Jet Card Owner must be a current UBS
Preferred Visa Signature Cardholder.
Complimentary upgrades are non-transferable and non-
endorsable. Complimentary upgrades have no cash value.
Offer is valid for Marquis Jet Cards purchased through
December 31, 2011.
Upgrade is subject to availability and the following
blackout dates in 2011: Jan 1, Jan 2, Jan 3, Feb 17, Feb
18, Feb 21, Feb 22, Mar 12, Mar 13, Mar 19, Mar 20, Mar
26, Mar 27, Apr 25, Nov 22, Nov 23, Nov 27, Dec 23, Dec
26, Dec 27. Additional dates in 2011 and beyond to be
determined and are subject to change.
All Marquis Jet Card program purchases are subject to the
terms and conditions of the NetJets program.
Cardholders who are currently Marquis Jet Card Owner will
receive either of these benefits on their next Marquis Jet
Card renewal, one time only.
Cardholders must contact NetJets at (866) 538-6993 in
order to request this benefit.
All Marquis Jet Card program purchases are subject to the
terms and conditions of the NetJets program.
For the first year of NetJets Share Ownership, Cardholder is entitled
to simultaneous usage and guaranteed upgrades (fees apply) for a
non-peak day trip and based on availability. NetJets Share Owner
benefits are not to be combined with the complimentary flight
hour or one-way upgrade promotion for Marquis Jet Card
purchases.
This simultaneous usage and guaranteed promotion will be
offered to any Cardholder who identifies him/herself as such
via the dedicated toll-free number set up by NetJets for UBS
(866) 538-6993.
The NetJets Share Owner must be a current UBS Preferred Visa
Signature Cardholder.
Simultaneous usage and guaranteed upgrades are non-
transferable, non-endorsable and have no cash value.
Offer is valid for NetJets Shares purchased through December
31, 2011.
Simultaneous usage and guaranteed upgrades are not
applicable on the following blackout dates in 2011: Jan 1, Jan
2, Jan 3, Feb 17, Feb 18, Feb 21, Feb 22, Mar 12, Mar 13, Mar
19, Mar 20, Mar 26, Mar 27, Apr 25, Nov 22, Nov 23, Nov 27,
Dec 23, Dec 26, Dec 27. Additional dates in 2011 and beyond
to be determined and are subject to change.
Interchange rates do apply for guaranteed upgrades
Cardholders who are currently NetJets Share Owners will
receive either of these benefits on their next Share Ownership
purchase, one time only.
Cardholders must contact NetJets at (866) 538-6993 in order
to request this benefit.
All NetJets Share program purchases are subject to the terms
and conditions of the NetJets program.
NetJets Rewards Redemptions
Points accrued in the UBS My Choice Rewards Program may
be redeemed for flights on any aircra as available.
The redemption points required per hour will vary by aircra
type. Point values associated with aircra redemptions are
subject to change. Please visit ubs.com/uscards or call the UBS
Rewards Service Center at 1-800-762-1000 for detailed
rewards information.
Point redemptions will be in one-hour increments with a two-
hour minimum for non-NetJets Owners.
Flight time calculations include a 6-minute taxiing charge
on each end, for a total of 12 minutes per flight. All flight
hours are subject to a fuel surcharge per hour, which is the
responsibility of the Cardholder and must be paid directly
to NetJets using his or her UBS Visa Signature credit card,
check or wire transfer.
To redeem for NetJets hours, call the UBS Client Services at 1-
800-762-1000 who will connect you to NetJets Sales Support
and redemption contracts will be sent to you. The hours
redeemed will be credited once the contracts are signed and
returned to NetJets. Any booking related matters, such as flight
itinerary, must be addressed with NetJets.
Upon redemption, in accordance with this section, Cardholders
will be required to execute a letter agreement with NetJets by
which a leasehold interest will be assigned to the Cardholder,
with NetJets’ approval, corresponding to the redeemed points.
No flight will be accepted if the hourly flight plan exceeds the
allocated rewards hours. If the corresponding flight exceeds
the allocated rewards hours of the flight plan, the Cardholder
will be responsible for paying the additional time required at
the published hourly rate. Such time will become part of the
Cardholder’s assigned leasehold interest.
The requirements listed in this section apply equally to all
Cardholders, including Cardholders already owning a Marquis
Jet Card or NetJets Share.
The Cardholder will be required to provide NetJets with their
UBS Preferred Visa Signature credit card information to put on
file in case of additional costs incurred with their flight
redemption. Cardholders acknowledge and agree that such
additional costs incurred by them will be charged to such credit
card.
The Cardholder will incur all additional costs resulting from the
following:
Flights originating or terminating outside the continental
U.S. may be charged for foreign permits, special permits,
airspace fees, overflight, immigration, customs,
communications, government assessments and ferrying
fees
Additional catering (Standard catering is complimentary;
anything special can be accommodated but will have a
charge)
Damage to the aircra if not treated properly.
Redemption hours are subject to availability and are not
applicable on the following blackout dates in 2011: Jan 1, Jan
2, Jan 3, Feb 17, Feb 18, Feb 21, Feb 22, Mar 12, Mar 13, Mar
19, Mar 20, Mar 26, Mar 27, Apr 25, Nov 22, Nov 23, Nov 27,
Dec 23, Dec 26, Dec 27. Additional dates in 2011 and beyond
to be determined and are subject to change.
Points redeemed through the NetJets program may not be
returned or refunded once redeemed.
NetJets Inc. is a Berkshire Hathaway company.
All fractional aircra offered by NetJets
®
in the United States are
managed and operated by NetJets Aviation, Inc. Executive Jet
®
Management, Inc. provides management services for customers with
aircra that are not fractionally owned, and provides charter air
transportation services using select aircrafrom its managedeet. Both
of these operating companies are wholly owned subsidiaries of NetJets
Inc. All fractional aircra offered by NetJets Europe are operated,
maintained, and crewed by NetJets Transportes Aéreos, SA, a
Portuguese/EU Air Carrier. NetJets has an affiliation with the provider
of the NetJets Middle East Program. Marquis Jet
®
Partners, Inc. is a
wholly owned subsidiary of NetJets Inc. and sells the Marquis Jet Card
®
.
Marquis Jet Card flights are operated by NetJets Aviation under its 14
CFR Part 135 Air Carrier Certificate.
Worldwide airport lounge access (The Club Card)
Renewal terms and conditions are at the discretion of the UBS Card
Program and The Club Card. You must enroll in the program by visiting
ubs.com/uscards and completing The Club Card enrollment form found
in the Benefits section. Present your personalized “The Club Card”
membership card to a participating lounge at the time of visit. Your lounge
visits are complimentary. Members agree to abide by the “Conditions of
Use” as published in the website at www.theclubcardlounges.com.
Emergency Evacuation and Transportation Coverage
Emergency Evacuation and Transportation benefits limit up to
one hundred thousand dollars ($100,000.00); Repatriation of
Remains benefit limit up to one thousand dollars ($1,000.00).
Emergency evacuation
When You charge a Trip via a Common Carrier—the duration of which
is not less than five (5) days and does not exceed sixty (60) days and is
in excess of one hundred (100) miles* from Your place of Residence—
with Your eligible UBS Preferred Visa Signature credit card, You will be
eligible to receive reimbursement for covered expenses not paid or
payable by Your medical insurance or other reimbursement if any injury
or illness commencing during Your Trip results in a necessary
emergency evacuation, subject to the maximum benefit limit. The
evacuation must be pre-approved by the Benefit Administrator in
consultation with a legally licensed Physician who certifies that the
severity of the injury or sickness warrants emergency evacuation. The
Benefit Administrator must also make the actual medical transportation
arrangements. Please note: this benefit is supplemental to and
excess of any valid and collectible insurance or other
reimbursement.
Emergency evacuation means:
(a) Your medical condition warrants immediate transportation from
the place where You are injured or sick to the nearest Hospital
where appropriate medical treatment can be obtained; or
(b) Aer being treated at a local Hospital, Your medical condition
warrants transportation to Your Residence to obtain further
medical treatment or to recover; or
(c) Both (a) and (b) above.
Covered Expenses are expenses for transportation, medical services,
and medical supplies necessarily incurred in connection with Your
emergency evacuation. All transportation arrangements must be:
(a) recommended by the attending Physician; or
(b) required by the standard regulations of the conveyance
transporting You; and
(c) arranged and approved in advance by the Benefit Administrator.
Expenses for medical services and supplies must be recommended
by the attending Physician.
Transportation means any land, water, or air conveyance required to
transport You during an emergency evacuation. Such transportation
includes, but is not limited to, air ambulances, land ambulances, and
private motor vehicles.
This benefit does not cover any expenses provided by another party at
no cost to You or already included in the cost of the scheduled Trip on
which the illness or injury occurs.
Emergency transportation
In the event You are hospitalized for more than eight (8) days, the
Benefit Administrator can arrange to bring a relative or friend to Your
bedside by paying the cost of any economy-class round trip ticket.
You will also be eligible to receive reimbursement for the cost of an
economy airfare ticket, if the original ticket(s) cannot be used, or to
return an accompanying minor to his/her Residence, when applicable.
In exchange for this service, the return tickets must be turned over to
the Benefit Administrator whenever possible or the Benefit
Administrator must be reimbursed the amount equivalent to the value
of the unused ticket.
Repatriation of remains
In the event You should die during the course of the covered Trip, the
Benefit Administrator will pay the reasonable covered expenses
incurred, up to one thousand dollars ($1,000.00), to return Your body
to Your home country of Residence.
Covered Expenses include, but are not limited to, expenses for
embalming, cremation, coffin, and transportation.
Exclusions
These benefits do not cover any expense resulting from the following:
Travel for the purpose of obtaining medical treatment.
Non-emergency services, supplies, or charges.
Services, supplies, or charges rendered by an Eligible Person’s
Immediate Family Member.
Care not medically necessary as determined by the Benefit
Administrator.
Care rendered by other than Hospitals and Physicians.
Care which is experimental/investigative in nature.
Care for any illness or bodily injury that occurs in the course of
employment if benefits or compensation are available, in whole or
in part, under the provisions of any legislation of any governmental
unit. This exclusion applies whether or not the Eligible Person
claims the benefits or compensation and whether or not the
Eligible Person recovers losses from a third party.
Payments to the extent benefits are provided by any governmental
agency or unit (except Medicare).
Care for any illness or injury suffered due to self-inflicted harm;
attempted suicide; mental health issues; alcoholism or substance
abuse; war; military duty; civil disorder; air travel except as a
passenger on a licensed aircra operated by an airline or air charter
company; routine physical examinations; hearing aids; eyeglasses
or contact lenses; routine dental care, including dentures and false
teeth; hernia, unless it results from a covered accident; elective
abortion; participation in a felonious act or attempt
thereat; skydiving, scuba, skin, or deep sea diving; hang gliding;
parachuting; rock climbing; and contests of speed.
Care received for which an Eligible Person would have no legal
obligation to pay in the absence of this or any similar coverage.
Care received in Afghanistan, Burma, El Salvador, Iran, Iraq,
Kampuchea, Laos, Lebanon, Nicaragua, North Korea, Yemen,
Vietnam, and any other countries which may be determined by the
U.S. Government from time to time to be unsafe for travel.
Definitions
Eligible person means the valid Visa cardholder who pays for the
covered Trip by using the UBS Preferred Visa Signature credit card.
Hospital means a facility that holds a valid license if it is required by
the law; operates primarily for the care and treatment of sick or injured
persons as inpatients; has a staff of one or more Physicians available at
all times; provides 24-hour nursing service and has at least one
registered professional nurse on duty or on call; has organized
diagnostic and surgical facilities, either on the premises or in facilities
available to the Hospital on a pre-arranged basis; and is not, except
incidentally, a clinic, nursing home, rest home, or convalescent home
for the aged, or similar institution.
Immediate family member means Your spouse or legally dependent
children under age eighteen (18); twenty-five (25) if enrolled as a full-
time student at an accredited institution.
Physician means a licensed practitioner of the healing arts acting
within the scope of his/her license. The treating Physician may not be
Yourself or a family member.
Residence means Your home address as listed in the respective card
issuer’s file or address reflected on cardholder’s billing statement. The
home address from the card issuer’s records will take precedence over
billing statement address in determining the eligibility of coverage.
Trip means arrangements that are made by a commercial licensed
travel establishment consisting of travel agencies and/or common
carrier organizations.
You or Your means an Eligible Person (as defined above) or Your
Immediate Family Members who charged their Trip to Your eligible Visa
card.
If You have an accident/illness or any other type of loss,
immediately call the Benefit Administrator at 1-800-508-1276,
or call collect at 804-673-6498. The representative will answer any
questions You may have and send You a special claim form.
How do I file a claim?
Complete the claim form You receive from Your call to the Benefit
Administrator. Mail the following items within one hundred and eighty
(180) days from the date of occurrence to:
Enhancement Services
P.O. Box 72034
Richmond, VA 23255
For Emergency Evacuation and Transportation:
1. The completed, signed claim form.
2. A copy of Your receipt, as proof that the Trip was charged and paid
for with Your eligible Visa card.
3. A statement from Your insurance carrier (and/or Your employer, or
employer’s insurance carrier) or other reimbursement
showing any amounts they may have paid toward the costs
claimed. Or, if You have no other applicable insurance or
reimbursement, please provide a notarized statement to that
effect.
4. Copy of medical bills.
5. Copy of transportation, medical services, and medical supply bills
incurred in connection with the emergency evacuation.
6. Copy of physician’s statement describing the need for emergency
evacuation.
7. Copy of the original unused return tickets or statement indicating
the value of the original unused return tickets.
8. Any other documentation deemed necessary by the Benefit
Administrator to substantiate the claim.
For Repatriation of Remains:
1. The completed, signed claim form.
2. A copy of Your receipt, as proof that the Trip was charged and paid
for with Your eligible Visa card.
3. Copy of death certificate.
4. Receipts for embalming, cremation, coffin, and transportation.
5. Any other documentation deemed necessary by the Benefit
Administrator to substantiate the claim.
* Under New York laws, when a cardholder’s mailing address is in the
State of New York, the requirement that You must be one hundred
(100) or more miles from Your Residence does not apply.
Additional Provisions for Emergency Evacuation and Transportation
Coverage: You shall use due diligence and do all things reasonable to
avoid or diminish any injury or illness for which coverage is provided
under this benefit. This provision will not be unreasonably applied to
avoid claims.
If You make any claim knowing it to be false or fraudulent in any
respect, no coverage shall exist for such claim and Your benefit may
be canceled. Each cardholder agrees that representations regarding
claims will be accurate and complete. Any and all relevant provisions
shall be void in any case of fraud, intentional concealment, or
misrepresentation of material fact.
No legal action for a claim may be brought against us until sixty (60)
days aer we receive Proof of Loss. Aer the expiration of two (2) years
from the time written Proof of Loss was to be provided, no action shall
be brought to recover on this coverage. Further, no legal action may
be brought against us unless all the terms of this Guide to Benefit have
been complied with fully.
This benefit is provided to eligible Visa cardholders at no additional
cost. The terms and conditions contained in this Guide to Benefit may
be modified by subsequent endorsements. Modifications to the terms
and conditions may be provided via additional Guide to Benefit
mailings, statement inserts, or statement messages. The benefit
described in this Guide to Benefit will not apply to Visa cardholders
whose accounts have been suspended or canceled.
Termination dates may vary by financial institutions. Visa and/or Your
financial institution can cancel or non-renew the benefit, and if we do,
we will notify You at least thirty (30) days in advance. This information
is a description of the benefit provided to You as a Visa cardholder. It
is insured by Indemnity Insurance Company of North America.
For general questions regarding this benefit, call the Benefit
Administrator at 1-800-508-1276, or call collect at 804-673-6498.
FORM #VEVAC – 2010 (04/11)
F03-L599-6 CP11-91546