Getting started with the
MiniMed
™
Mobile app
Getting started with the
MiniMed
™
Mobile app
Download, open the app and follow the
on-screen instructions.
Log into your CareLink
™
Personal account. Sign up if
you do not have an account
already.
Follow the on-screen instructions
to pair the app with your
MiniMed
™
700 series pump.
Read the Warning screen
and accept by tapping
OK and then Agree.
Navigating the app
Remember
to watch your
phone for
pairing
requests
Swipe left to access
Time in Range.
Tap the three
bars to access
the menu.
Current sensor
reading
Sensor tracing. Events on the graph can
be tapped on for details.
Insulin delivery
information
Sync to CareLink
™
allows you to manage
data uploads to
CareLink
™
Personal.
Switch on for automatic
uploading or tap Upload
now to upload all data
from your MiniMed
™
pump.
You can also manage
your care partners in
this menu.
Images shown when paired with a MiniMed™ 780G system
*Check your device compatibility at
https://www.medtronicdiabetes.com/customer-support/app-support/device-compatibility
Google Play™ is a property of Google LLC. AppStore® is a registered trademark of Apple Inc."
Automatic updates to mobile operating systems should be turned off. If one becomes available,
check the Medtronic Diabetes compatibility website* to see if it is supported before installing.
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Notifications
Notifications are color coordinated:
Alarms are red
Alerts are yellow
Reminders are grey
Messages are blue
Note: Notifications must be cleared on your
mobile device and pump (notifications
cannot be cleared on the Apple® watch).
Important Information:
• Repeat notifications will sound every
60 seconds.
• If a care partner requests to follow
you, go to the menu, select Sync to
CareLink™, and then Manage Care
Partners to accept.
• For data to be sent to linked care
partners, the device with the
MiniMed™ Mobile app must:
• Be within 20 feet (6 meters) of
the pump
• Have an internet connection
• Be logged into CareLink™
Personal
• Have the Sync to CareLink™
turned on in the menu
MiniMed
™
Mobile app and the Apple® watch
The MiniMed
™
Mobile app
(Version 2.1 and higher) is
also compatible with
Apple® watch*. You can
monitor your values on your
watch face or tap to enter
the app.
The phone app also has a menu option for the
watch app. It can, for example, tell you if your
watch or pump is not compatible or if the app
on the watch is missing**.
Turn the page for more information on using your
Apple® watch with the MiniMed
™
Mobile app.
*When used with a MiniMed
™
780G system
**For example, If the default setting on the phone has
been set to not download companion apps.
Apple® watch is a registered trademark of Apple® Inc.
(MiniMed
™
780G system only)
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Installing MiniMed
™
Mobile app on your Apple® watch
Make sure your Apple® watch and iPhone® device are connected.
You can check this in your Bluetooth® settings and use
https://support.apple.com/en-mn/guide/watch/apdde4d6f98e/watchos
if it’s not.
Download the MiniMed
™
Mobile app from the App Store® online store on your
iPhone® device if you haven’t done so already.
Next, you need the companion app on your Apple® watch. If this does not happen
automatically, there are two ways of doing it manually:
Get the app via your watch.
A. Press the digital crown button to see the home
screen then tap the App Store® online store
B. Tap Search and enter “MiniMed Mobile”
C. Find the right app with this icon and
tap Get.
Get the app via your iPhone® device.
MiniMed™ Mobile
A. On your iPhone, open the Watch app.
B. Tap the My Watch tab
C. Tap Install next to the MiniMed
™
Mobile app.
Accessibility options
Is it difficult to see the MiniMed
™
Mobile app on your watch?
You can add different complications to your watch face to make it easier to see, here’s how:
With the Watch face showing, touch and hold
the display then tap Edit.
Swipe left all the way to the end and tap on
the complication node you wish to use.
Use the digital crown to scroll through the options.
MiniMed
™
Mobile has three complications that can
be used, chose the one that best suits you:
1. Extra large
For more information, visit medtronicdiabetes.com
iPhone® is a registered trademark of Apple® Inc.
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2. Modular large
(only available with Watch OS 8)
3. Utility large
Frequently asked questions about
the MiniMed
™
Mobile app:
What do I need to use the MiniMed
™
Mobile app?
A Medtronic MiniMed
™
700-series insulin pump, a compatible* smart (meaning it can
download apps) mobile phone, a CareLink™ Personal account and an internet connection
are required at minimum to acquire and use the MiniMed™ Mobile app.
Can my care partners view my data and receive alerts/notifications?
Yes, they must download the CareLink
™
Connect app to a compatible* mobile device and
they will need your CareLink
™
Personal username to complete set up.
Can my healthcare provider view my data?
Yes, just make sure your MiniMed
™
Mobile app has the Sync to CareLink
™
feature on and
your CareLink
™
Personal account is linked with your healthcare provider’s CareLink
™
system
account. Your healthcare providers will then have access to your data when they need it.
Can I stop sharing my data with others?
Yes. You can manage care partners in the MiniMed
™
Mobile app and CareLink
™
Personal.
Healthcare provider sharing can be managed in CareLink
™
Personal only (Healthcare
providers will retain all data shared up to the time you end data sharing).
My mobile phone has a new operating system update available, should I update?
Not immediately. Please make sure operating system auto-updates are turned off on your
mobile device and only manually update once Medtronic has confirmed compatibility
between the MiniMed
™
Mobile app and the phone update.
There is an update available for the MiniMed™ Mobile app. Should I update?
Yes. New versions of the MiniMed
™
Mobile app can be used immediately. We would
encourage users to always use the most up-to-date version available.
I have a MiniMed
™
770G insulin pump. Can I still use the Apple® watch with
MiniMed
™
Mobile app?
No. The Apple® watch can only be used by people using the MiniMed
™
Mobile app with the
MiniMed
™
780G system.
I am changing my mobile device. Will I lose my previous data?
No. All your data is backed up in your CareLink
™
Personal account that’s linked to the
MiniMed
™
Mobile app. Just re-download the app on your new device and sign in to the same
CareLink
™
Personal account to continue use.
I am having trouble getting the MiniMed
™
Mobile app to pair with my pump.
Make sure your Bluetooth® is switched on in your phone settings. Delete any previously
paired pumps and make sure the pump and phone are within 10 feet (3 meters) of each other
and try again. If the problem persists, please contact Medtronic Diabetes 24-hour support at
1-800-646-4633.
*Check your device compatibility at
https://www.medtronicdiabetes.com/customer-support/app-support/device-compatibility
US-IPT-2300415. ©2023 Medtronic. Medtronic, Medtronic logo, and
Engineering the extraordinary are trademarks of Medtronic. Third party
brands are trademarks of their respective owners. All other brands are
trademarks of a Medtronic company. The Bluetooth® word mark and
logos are registered trademarks owned by Bluetooth SIG, Inc. and any
use of such marks by Medtronic is under license.
The MiniMed™ Mobile app is intended to provide a secondary display
for a compatible MiniMed™ insulin pump system on a suitable consumer
electronic device for passive monitoring and to sync data to CareLink™.
The MiniMed™ Mobile app is not intended to replace the real-time
display of Continuous glucose monitoring or insulin pump data on the
primary display device (i.e., the insulin pump). All therapy decisions
should be based on the primary display device.
The MiniMed™ Mobile app is not intended to analyze or modify the
continuous glucose monitoring data or insulin pump data that it receives.
Nor is it intended to control any function of the connected continuous
glucose monitoring system or insulin pump. The MiniMed™ Mobile app
is not intended to receive information directly from the sensor or
transmitter of a continuous glucose monitoring system.
