Guide to Microsoft Teams
For Families Visiting OYA Youth Via Video
Things to Know
• Starting Nov. 5, 2020, all of your video visits or meetings with your youth will be done on Microsoft Teams.
The Oregon Youth Authority will no longer be using Skype for Business.
• You will be able to join these meetings using your computer, mobile phone, or other mobile device.
• Your computer or phone needs to have audio enabled through a microphone or headset. You’ll also need a
speaker, so you can hear your youth.
How to Use Teams
The following pages give basic directions for using Microsoft Teams.
The screenshots and directions were current at the time we developed this guide. Microsoft regularly updates
their software, so it is possible that what you see when using the application may look different.
Have Questions?
Contact your youth’s Case Coordinator or Living Unit Manager.
OYA Information Services cannot provide technical support or trouble-shooting for your personal devices.
Updated: Oct. 26, 2020
Using Teams on Your Mobile Device (cell phone or tablet)
1
Download and install the Microsoft
Teams app to your device. (The
icon is pictured below.)
You do not need to sign in or create
a Teams account.
2
The person at Oregon Youth Authority who
scheduled your meeting will send you a link that
starts with these letters: bit.ly.
When it’s time for your meeting, click on the bit.ly
link, or copy and paste it into a web browser. Your
device should open the Teams app automatically. If
it asks you whether you want to open in Teams or
something else, select Teams (Android devices) or
“Open” (Apple devices).
3
If you see this screen, click “Join Meeting.”
4
On this screen, click “Join Meeting” or “Join
as a guest.” You do not need to sign in.
5
Type in your name, then select “Join
meeting.” (On Apple devices, you may
not see this screen until after step 6.)
6
The first time you use Teams, it will ask if
you want to allow Teams to record audio
(Android devices) or it will say Teams
wants to access your microphone (Apple
devices). Select “While using this app” for
Android devices, or “OK” for Apple devices.
We do not allow recording of youths’
visits on Teams. However, the app will
not let you into the meeting unless you
give it permission to record audio or use
your microphone.
7
Once you’re in the meeting,
make sure your audio and video
are turned on.
Video
on
Audio
on
Hang up Shows you a list
of participants in
the meeting.
Please do not use the chat during visits with
your youth. They will not be able to respond.
Also, all chats are automatically saved on our
servers and become public records.
Using Teams on Your Computer or Laptop
1
2
The person at Oregon Youth Authority who scheduled your meeting will send you a link that starts with
these letters: bit.ly.
When it’s time for your meeting, click on the bit.ly link, or copy and paste it into a web browser.
3
4
5
Once you’re in the meeting, you will see
these options.
Shows you a list
of participants in
the meeting.
Turn video or
audio on or off
Hang up
When you see this screen, click
“Continue on this browser.” You
do not need to download or use
the Teams app.
If you see this message, select “Allow.” If you
block Teams from using your microphone and
camera, it will not work properly.
On this screen, type in your name, and make sure
your camera and microphone are turned on. Then
select “Join now.”
Please do not use the chat
during visits with your youth.
They will not be able to
respond. Also, all chats are
automatically saved on our
servers and become public
records.
